84,488,480 programs installed

Should I remove LSI HDA Modem?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,049
United States Rank #1,156
Reach 0.6538%
Lifespan of installation (until removal)
< 12.82 days
378.30 days >
Average installed length: 198.77 days


2.2.101 1.42%
2.2.100 32.59%
2.2.99 1.07%
2.2.98 17.90%
2.2.97 12.17%
2.2.96 4.60% 0.29%
2.2.95 3.45%
2.1.95 0.91% 0.02%
2.1.94 25.59%

Typically installed together


What is LSI HDA Modem?

This package provides a modem installer and driver for the LSI High-Definition Audio (HDA) Modem device in the supported notebook models and operating systems.


The most common release is 2.2.100, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named agrsmsvc.exe. The setup package generally installs about 3 files and is usually about 5.52 MB (5,793,010 bytes).

Program detailsProgram details

URL: www.lsi.com
Installation folder: C:\Program Files\LSI SoftModem
Uninstaller: C:\Windows\agrsmdel
Estimated size: 5.52 MB

Program filesFiles installed by LSI HDA Modem

Program executable:agrsmsvc.exe
Name:LSI Soft Modem Call Progress Service
Path:C:\Program Files\LSI SoftModem\agrsmsvc.exe
Additional files:
  • agr64svc.exe - LSI Soft Modem Call Progress Service

Program behaviorsBehaviors exhibited

Scheduled Task
  • agr64svc.exe is scheduled as a task with the class '{6BC571D4-6BF7-4188-8F96-51481E8F25FE}' (runs on registration).
2 Services
  • agr64svc.exe runs as a service named 'Agere Modem Call Progress Audio' (AgereModemAudio).
  • agrsmsvc.exe runs as a service named 'AgereModemAudio' (AgereModemAudio).

Program resource utilizationResource utilization averages

Memory:717 KB
21.09 MB average
Total CPU:0.0009917467%
0.031193% average
Kernel CPU:0.00051476%
0.016088% average
User CPU:0.00047699%
0.015104% average
CPU cycles/sec:334
8,062,084 average
Memory:1.01 MB
Total CPU:0.0001104057%
Kernel CPU:0.00007895%
User CPU:0.00003146%
CPU cycles/sec:136

How do I remove LSI HDA Modem?

You can uninstall LSI HDA Modem from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program LSI HDA Modem, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove LSI HDA Modem.

Win 7 (SP1) 75%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 83.45%
Windows 10 12.90%
Windows Vista 1.82%
Windows XP 1.81%
Windows Server 2003 0.02%
Which OS releases does it run on?
Windows 7 Home Premium 41.20%
Windows 7 Professional 25.51%
Windows 7 Ultimate 10.50%
Windows 10 Home 4.83%
Windows 10 Pro 4.39%
Windows 7 Enterprise 3.97%

Distribution by countryGeography

45.79% of installs come from the United States
Which countries install it?
  United States 45.79%
  Germany 6.57%
  France 3.48%
  Canada 3.42%
  Italy 3.39%
  United Kingdom 2.98%
  Netherlands 2.12%
  Brazil 2.09%
  Australia 1.81%
  MA 1.65%
  Spain 1.61%
  Sweden 1.40%
  Belgium 1.20%
  Poland 1.02%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 73.49%
Acer 22.08%
Samsung 1.57%
Dell 0.86%
MSI 0.76%
ASUS 0.76%
Sahara 0.21%
Medion 0.12%
Lenovo 0.10%
Gateway 0.06%
Common models
Acer Aspire 5738 5.57%
HP Pavilion dv6 Notebook ... 5.31%
Acer Aspire 5740 4.72%
HP G71 Notebook PC 4.42%
HP Pavilion dv7 Notebook ... 3.63%
Acer Aspire 7736 3.61%

About (from LSI Corporation)

LSI designs semiconductors and software that accelerate storage and networking in datacenters, mobile networks and client computing.
Publisher URL: www.lsi.com


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