84,488,480 programs installed

Should I remove LSI USB Soft Modem?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #13,899
United States Rank #9,771
Reach 0.0213%
Lifespan of installation (until removal)
< 15.99 days
471.82 days >
Average installed length: 247.90 days


2.2.102 75.89%
2.2.100 3.82%
2.2.99 6.44% 0.72%
2.2.98 10.02%
2.2.95 3.10%

LSI USB 2.0 Soft Modem

What is LSI USB Soft Modem?

This is the software driver for the LSI USB 2.0 Soft Modem which is required to connect the device to the user's PC.


LSI USB 2.0 Soft Modem is a software program developed by LSI. The most common release is 2.2.102, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The programs's main executable is agr64svc.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 1.09 MB of memory. The setup package generally installs about 2 files. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 66% of users of LSI USB Soft Modem come from the United States, it is also popular in Germany and Canada.

Program detailsProgram details

URL: www.lsi.com
Installation folder: C:\Program Files\LSI SoftModem
Uninstaller: C:\windows\agrsmdel

Program filesFiles installed by LSI USB 2.0 Soft Modem

Program executable:agr64svc.exe
Name:LSI Soft Modem Call Progress Service
Path:C:\Program Files\LSI SoftModem\agr64svc.exe
Additional files:
  • agrsmsvc.exe - LSI Soft Modem Call Progress Service

Program behaviorsBehaviors exhibited

Scheduled Task
  • agr64svc.exe is scheduled as a task with the class '{6BC571D4-6BF7-4188-8F96-51481E8F25FE}' (runs on registration).
2 Services
  • agr64svc.exe runs as a service named 'Agere Modem Call Progress Audio' (AgereModemAudio).
  • agrsmsvc.exe runs as a service named 'AgereModemAudio' (AgereModemAudio).

Program resource utilizationResource utilization averages

Memory:1.09 MB
21.09 MB average
Kernel CPU:0.00000168%
0.016088% average
CPU cycles/sec:209
8,062,084 average
I/O reads/min:0 Bytes
435.61 KB average
Memory:717 KB
Total CPU:0.0009917467%
Kernel CPU:0.00051476%
User CPU:0.00047699%
CPU cycles/sec:334

How do I remove LSI USB Soft Modem?

You can uninstall LSI USB Soft Modem from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program LSI USB 2.0 Soft Modem, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove LSI USB Soft Modem.

Win 7 (SP1) 65%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 67.93%
Windows 10 27.08%
Windows XP 2.85%
Windows Vista 2.14%
Which OS releases does it run on?
Windows 7 Home Premium 37.17%
Windows 7 Professional 15.11%
Windows 7 Ultimate 13.19%
Windows 10 Pro 6.71%
Windows 10 Home 6.24%
Windows 8.1 4.08%

Distribution by countryGeography

66.20% of installs come from the United States
Which countries install it?
  United States 66.20%
  Germany 7.18%
  Canada 6.30%
  Iran 4.20%
  Italy 2.63%
  Australia 2.28%
  United Kingdom 1.93%
  France 1.75%
  New Zealand 1.23%
  Greece 0.88%
  South Africa 0.53%
  Spain 0.53%
  Netherlands 0.53%
  Brazil 0.35%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 29.83%
Dell 25.63%
Acer 17.65%
ASUS 7.56%
Intel 2.52%
Lenovo 2.52%
Toshiba 2.10%
Medion 1.26%
American Megatrends 0.84%
Common models
Dell XPS 8300 2.76%
Dell XPS 8700 2.76%
HP Pavilion dv6 Notebook ... 2.76%
ASUSTeK K52F 2.76%
ASUS All Series 2.76%
Dell Inspiron 580 2.07%

About (from LSI Corporation)

LSI designs semiconductors and software that accelerate storage and networking in datacenters, mobile networks and client computing.
Publisher URL: www.lsi.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.