Softphone
Overview
Softphone is a software program developed by Avaya. The most common release is 32.6.8975, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named IPOfficeSoftphone.exe. The setup package generally installs about 22 files and is usually about 48.23 MB (50,569,890 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 42% of users of Softphone come from the United States, it is also popular in Canada and Brazil.
Program details
URL: www.avaya.com
Installation folder: C:\Program Files\Avaya\Softphone\
Uninstaller: MsiExec.exe /X{1531AEEE-0439-48C3-8AF9-5728C3A3B1BF}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 48.23 MB
Language: German (Germany)
Files installed by Softphone
| Program executable: | IPOfficeSoftphone.exe |
| Name: | Softphone |
| Path: | C:\Program Files\Avaya\Softphone\IPOfficeSoftphone.exe |
| MD5: | a6b8c81bb1ae439648724b2d88f48eb4 |
Additional files:
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IPOfficeSoftphone.exe - Softphone
-
Microsoft.mshtml.dll - Assembly imported from type library MSHTML
-
HtmlAgilityPack.dll (by Simon Mourier) - Html Agility Pack (Html Agility Pack - Release)
-
CounterPath.ExternalContactFactories.dll (by CounterPath) - ContactFactories (PIMContactService)
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CounterPath.InteropServices.dll (by CounterPath) - Interop Services for Outlook and Windows Components
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CounterPath.Search.dll - Search Services for Fast Content Retrieval from Outlook
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ClrDump.dll (by www.debuginfo.com) - ClrDump (ClrDump Dll)
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AEC_PC_DLL.dll
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crash.exe
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G722AsDLL.dll
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G723AsDLL.dll
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G729AsDLL.dll
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portaudio_x86.dll
Behaviors exhibited
Scheduled Task
- IPOfficeSoftphone.exe is scheduled as a task with the class '{6890F40B-B776-467B-BC12-C9B478044CB3}' (runs on registration).
Startup File (User Run)
- IPOfficeSoftphone.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Softphone' and executes as "C:\Program Files\Avaya\Softphone\IPOfficeSoftphone.exe".
How do I remove Softphone?
You can uninstall Softphone from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Softphone, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Softphone.
OS VERSIONS
Win 7 (SP1) 68%
Win XP 2%
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WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
|
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USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
|
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
70.45% |
|
| Windows 10 |
27.27% |
|
| Windows XP |
2.27% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
43.18% |
|
| Windows 7 Enterprise |
13.64% |
|
| Windows 8.1 Pro |
9.09% |
|
| Windows 7 Ultimate |
9.09% |
|
| Windows 10 Pro |
6.82% |
|
| Windows 7 Home Premium |
4.55% |
|
Geography
41.51% of installs come from the United States
Which countries install it?
| United States |
41.51% |
| Canada |
11.32% |
| Brazil |
5.66% |
| IS |
5.66% |
| United Kingdom |
5.66% |
| France |
3.77% |
| Chile |
1.89% |
| TN |
1.89% |
| Thailand |
1.89% |
| Colombia |
1.89% |
| CW |
1.89% |
| Australia |
1.89% |
| Russia |
1.89% |
| Kuwait |
1.89% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
34.21% |
|
| Dell |
23.68% |
|
| Lenovo |
15.79% |
|
| ASUS |
10.53% |
|
| Samsung |
5.26% |
|
| GIGABYTE |
2.63% |
|
| MSI |
2.63% |
|
| Acer |
2.63% |
|
| Toshiba |
2.63% |
|
Common models |
| Dell Latitude E7440 |
4.55% |
|
| MSI MS-7592 |
4.55% |
|
| HP Compaq Pro 6300 SFF |
4.55% |
|
| TOSHIBA PORTEGE R700 |
2.27% |
|
| Samsung RV411/RV511/E3511... |
2.27% |
|
| Dell Vostro 1015 |
2.27% |
|
Publisher URL: www.avaya.com