84,488,480 programs installed

Should I remove CMS Supervisor R16?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #41,480
United States Rank #35,897
Reach 0.0023%


16.03.022 22.22%
16.03.021 8.89%
16.03.019 2.22%
16.03.016 4.44%
16.03.012 4.44%
16.03.008 4.44%
16.03.005 6.67%
16.02.012 6.67%
16.02.010 2.22%
16.02.007 8.89%
16.01.021 4.44%
16.01.017 6.67%
16.00.0000 17.78%

Other programs by Avaya

CMS Supervisor R16

Remove CMS Supervisor R16
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What is CMS Supervisor R16?

Avaya CMS Supervisor is a Microsoft Windows-based application that allows you to run reports to view the activity in your call center. Avaya CMS Supervisor is a graphical user interface (GUI) to the CMS software.


The most common release is 16.03.022, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named acsrun.exe. The setup package generally installs about 42 files and is usually about 84.81 MB (88,929,607 bytes).

Program detailsProgram details

URL: www.Avaya.com
Installation folder: C:\Program Files\Avaya\CMS Supervisor R16
Uninstaller: "C:\Program Files\InstallShield Installation Information\{41C56254-A5CB-4016-9147-9A455F4D90C8}\setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 84.81 MB
Language: English (United States)

Program filesFiles installed by CMS Supervisor R16

Program executable:acsrun.exe
Name:Avaya CMS Supervisor
Path:C:\Program Files\avaya\cms supervisor r16\acsrun.exe
Additional files:
  • acs_ssh.exe - Avaya CMS Supervisor (Avaya CMS Supervisor SSH Layer)
  • acs_tnetd.exe - Avaya CMS Supervisor To SSH Bridge
  • acsAA.exe - ACD Admin
  • acsApp.exe - Application Component
  • acsCNTRL.exe - Controller
  • ACScript.exe - Script
  • acsFENG.EXE - Forms Engine
  • acsRep.exe - Report Engine
  • acsRWDrv.exe - Report Wizard Driver
  • acsSRV.exe - Server
  • ACSTrans.exe - Transporter Component
  • CVSBR.dll
  • CVSCache.dll - Cache
  • cvsCONN.DLL - Connection
  • cvsCTLG.dll - Catalog
  • CVSDaCom.dll - Dale COM Module
  • CVSDale.dll - Dale Component
  • cvsDOBJ.dll
  • CVSDSrv.dll - Dale Server
  • cvsERR.dll - Error
  • cvsFileSys.DLL - FileSysComp Module
  • CVSLog.dll - Log Component
  • acsCheckRegistry.exe
  • acsCopyRegistry.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • ACSRun.exe is scheduled as a task with the class '{00DDF863-0EF4-47C8-AAAE-82FACFFF4BF2}' (runs on registration).
Windows Firewall Allowed Program
  • ACSRun.exe is added as a firewall exception for 'C:\Program Files\Avaya\CMS Supervisor R16\ACSRun.exe'.

How do I remove CMS Supervisor R16?

Quickly and completely remove CMS Supervisor R16 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall CMS Supervisor R16 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CMS Supervisor R16, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CMS Supervisor R16.

Win 7 (SP1) 87%
Win 10 2%
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 93.33%
Windows Vista 2.22%
Windows XP 2.22%
Windows 10 2.22%
Which OS releases does it run on?
Windows 7 Enterprise 46.67%
Windows 7 Professional 37.78%
Windows 7 Home Premium 4.44%
Windows Vista Business 2.22%
Windows 8.1 Pro 2.22%
Windows 7 Home Basic 2.22%

Distribution by countryGeography

54.39% of installs come from the United States
Which countries install it?
  United States 54.39%
  France 7.02%
  India 7.02%
  Netherlands 5.26%
  United Kingdom 5.26%
  Belgium 3.51%
  Brazil 3.51%
  Sweden 1.75%
  Philippines 1.75%
  Canada 1.75%
  BO 1.75%
  Egypt 1.75%
  Peru 1.75%
  Saudi Arabia 1.75%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 46.67%
Hewlett-Packard 28.89%
Lenovo 13.33%
Acer 8.89%
Intel 2.22%
Common models
Dell Latitude E6430 6.82%
HP EliteBook 8470p 6.82%
HP EliteBook 8460p 4.55%
Dell Latitude E7450 4.55%
Dell Latitude E6410 4.55%
Dell Latitude E6530 4.55%

Publisher URL: www.avaya.com


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