84,488,480 programs installed

Should I remove Avaya one-X Communicator?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #46,442
United States Rank #40,381
Reach 0.0017%
Lifespan of installation (until removal)
< 13.53 days
106.10 days >
Average installed length: 55.75 days


VersionDistribution 20.59% 11.76% 2.94% 5.88% 17.65% 5.88% 26.47% 2.94% 2.94% 2.94%

Other programs by Avaya

Avaya one-X Communicator

What is Avaya one-X Communicator?  (from Avaya)

Avaya one-X Agent gives contact center agents the desktop software they need to be more productive, whether they're working in a headquarters location, a branch office or home office. One-touch access to functions such as conference, transfer, and supervisor assist enables agents to effectively manage both communicatio...  Read more


Avaya one-X Communicator is a program developed by Avaya. The most used version is, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The software installer includes 38 files and is usually about 60.43 MB (63,361,192 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 53% of users of Avaya one-X Communicator come from the United States, it is also popular in Thailand and Chile.

Program detailsProgram details

URL: www.avaya.com
Installation folder: C:\Program Files\Avaya\Avaya one-X Communicator\
Uninstaller: MsiExec.exe /I{E704AEEA-E583-40D9-8383-F9C60CF09555}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 60.43 MB
Language: English (United States)

Program filesFiles installed by Avaya one-X Communicator

  • ispeacadaptor.dll - Spark Endpoint Emulator R1.0 (Spark Endpoint VoIP Library)
  • AvayaBHODialer.exe - AvayaBHODialer Application
  • HeadSetInterface.dll - Avaya HeadsetInterface DLL (Avaya Headset Interface DLL)
  • AvayaIEHelper.dll - AvayaIEHelper Module
  • QosServM.exe - QosServM Application (QosServM MFC Application)
  • QosServInst.exe - Avaya QosServInst (QosServInst)
  • onexcui.exe - onexcui
  • AVCClientPanel.dll - 1XC (AVC Client Panel)
  • ipps-6.0.dll (by Intel) - ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. (ipps-6.0.dll is the ippSP dispatcher)
  • ippspx-6.0.dll (by Intel) - ippspx-6.0.dll is an ippSP dynamic library
  • ippst7-6.0.dll - ippst7-6.0.dll is an ippSP dynamic library
  • ippsv8-6.0.dll - ippsv8-6.0.dll is an ippSP dynamic library
  • ippsc-6.0.dll - ippSC. Intel(R) Integrated Performance Primitives. Speech Codecs. (ippsc-6.0.dll is the ippSC dispatcher)
  • ippscpx-6.0.dll - ippscpx-6.0.dll is an ippSC dynamic library
  • ippsct7-6.0.dll - ippsct7-6.0.dll is an ippSC dynamic library
  • ippscv8-6.0.dll - ippscv8-6.0.dll is an ippSC dynamic library
  • ippscw7-6.0.dll - ippscw7-6.0.dll is an ippSC dynamic library
  • ippcore-6.0.dll - core. Intel(R) Integrated Performance Primitives. Core Library. (ippcore-6.0.dll is the core dynamic library)
  • Interop.MCSYSLib.dll - Assembly imported from type library 'MCSYSLib'.
  • libiomp5md.dll - Intel(R) OMP Runtime Library
  • cstrain.dll (by OSS Nokalva) - OSS ASN.1 Tools for C. (SOED Constraint Checker DLL.)
  • ossapi.dll (by OSS Nokalva) - User Space-Optimized API DLL.
  • ossdmem.dll - SOED Default Memory Manager DLL.
  • soedapi.dll - SOED API DLL.
  • soedapis.dll - Spartan API DLL.
  • soedber.dll - SOED BER & DER DLL.
  • soedbers.dll - Spartan BER & DER DLL.
  • soedper.dll - SOED PER DLL.
  • dsaudio.dll
  • ippmsg.dll
  • pstrings.dll

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • AvayaIEHelper.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'AvayaIEHlprObj Class' with the class of {E6DF0B46-7D6F-407A-A6A2-62D17A021A9A}.
  • QosServM.exe runs as a service named 'iClarityQoSService' (iClarityQoSService) "Monitoring the quality of service for Avaya One-X and Flare products".
Startup File (User Run)
  • onexcui.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'one-X Communicator' and executes as C:\Program Files\Avaya\Avaya one-X Communicator\onexcui.exe.

How do I remove Avaya one-X Communicator?

You can uninstall Avaya one-X Communicator from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Avaya one-X Communicator, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Avaya one-X Communicator.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Avaya one-X Communicator you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 74%
Win Vista (SP2) 3%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 79.41%
Windows 10 11.76%
Windows XP 5.88%
Windows Vista 2.94%
Which OS releases does it run on?
Windows 7 Enterprise 44.12%
Windows 7 Professional 32.35%
Windows 8.1 Pro 5.88%
Microsoft Windows XP 5.88%
Windows Vista Home Premiu... 2.94%
Windows Server 2012 Stand... 2.94%

Distribution by countryGeography

53.49% of installs come from the United States
Which countries install it?
  United States 53.49%
  Thailand 6.98%
  Chile 2.33%
  Singapore 2.33%
  Taiwan 2.33%
  Colombia 2.33%
  Belgium 2.33%
  France 2.33%
  Costa Rica 2.33%
  Mexico 2.33%
  Japan 2.33%
  Philippines 2.33%
  Israel 2.33%
  Jordan 2.33%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 42.42%
Lenovo 24.24%
Hewlett-Packard 21.21%
Sony 6.06%
Toshiba 6.06%
Common models
Sony SVT13115FHS 6.06%
Dell Latitude E6410 6.06%
Dell Latitude E6520 6.06%
HP-Pavilion KT371AA-ABA a... 3.03%
Dell OptiPlex 9020 AIO 3.03%
Dell Latitude E6430 3.03%

Publisher URL: www.avaya.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.