84,488,480 programs installed

Should I remove Remote PC Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #15,753
United States Rank #15,920
Reach 0.0170%
Lifespan of installation (until removal)
< 18.47 days
419.16 days >
Average installed length: 220.24 days


5.00.000 100.00%

Remote PC Agent


Remote PC Agent is a software program developed by RSUPPORT. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 41 files and is usually about 32.27 MB (33,838,960 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 40% of users of Remote PC Agent come from the United States, it is also popular in United Kingdom and Germany.

Program detailsProgram details

Help link: www.rview.com
Installation folder: C:\Program Files\Samsung\Remote PC
Uninstaller: "C:\Program Files\InstallShield Installation Information\{82730AAC-04BA-4684-A63F-286FB9847C15}\setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 32.27 MB
Language: English (United States)

Program filesFiles installed by Remote PC Agent

  • AmtMgmt.dll
  • ash32.dll - Rsupport ash (Hooking module for application share.)
  • ash64.dll
  • cr5.dll - CR5
  • crrpt.dll - Crash Dump Report Library Module
  • drvi.dll - drvi
  • imrsdk.dll (by Intel) - Intel® Active Management Technology Redirection SDK Library (Redirection SDK Library)
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • librsmodu.dll - Rsupport Module Launcher
  • librsutility.dll - Rsupport Runtime Library
  • librsutilityu.dll
  • mfc42.dll (by Microsoft) - Microsoft (R) Visual C++ (MFCDLL Shared Library - Retail Version)
  • mfc90.dll (by Microsoft) - Microsoft® Visual Studio® 2008
  • MSVCP60.DLL - Microsoft (R) C++ Runtime Library
  • msvcp90.dll - Microsoft® C++ Runtime Library
  • msvcr90.dll - Microsoft® C Runtime Library
  • msvcrt.dll - Microsoft (R) C Runtime Library
  • psieng.dll
  • rc42.dll - rc42
  • rc45.dll
  • rc50api.dll - RemoteCall 5.0 API Module
  • RcDndU.dll
  • rceng5u.dll - RemoteCall Engine Module
  • rcengmgru.exe - RemoteCall Engine Manager Application
  • RCLogLib.dll - Rsupport Log Library
  • RCProcL.dll - Rsupport RCProcL Library (RCProcL DLL)
  • rcproclu.dll
  • rcsemgru.exe - RemoteCall Session Manager Application
  • RCSysInfo.dll - Rsupport RCSysInfo Library (RCSysInfo DLL)
  • rcui5u.dll - RemoteCall UI Module
  • rcuimgru.exe - RemotePC Application
  • RFTPDaemon.exe - RFTPDaemon Application (RFTPDaemon MFC Application)
  • RIntelCo.exe - RemoteView Intel Detector (RIntelCo Application)
  • rsapphostu.exe - Rsupport App Host
  • rsapplauncher.exe - Rsupport App Launcher
  • rsautoup.dll - Rsupport RSAutoUp DLL
  • rsautoup.exe - Rsupport RSAutoUp Application
  • rscutil.dll - Rsupport Common Runtime Library
  • rsencrypt.dll - RSEncrypt
  • RsGdipls.dll - Remote Support (GDI+ helper)
  • rskeyhku.dll - rsupport rskeyhku (rskeyhku)

Program behaviorsBehaviors exhibited

  • rcsemgru.exe runs as a service named 'Rsupport Remote Control Service #9907' (Rsupport Remote Control Service #9907).
Windows Firewall Allowed Program
  • rsautoup.exe is added as a firewall exception for 'C:\Program Files\Samsung\Remote PC\rsautoup_.exe'.

How do I remove Remote PC Agent?

You can uninstall Remote PC Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Remote PC Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Remote PC Agent.

Win 10 55%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 55.06%
Windows 7 40.48%
Windows Vista 3.27%
Windows XP 1.19%
Which OS releases does it run on?
Windows 7 Home Premium 22.02%
Windows 10 Home 18.15%
Windows 8.1 15.18%
Windows 7 Professional 9.82%
Windows 10 Pro 8.63%
Windows 7 Ultimate 6.85%

Distribution by countryGeography

40.10% of installs come from the United States
Which countries install it?
  United States 40.10%
  United Kingdom 8.63%
  Germany 8.12%
  Canada 6.85%
  Italy 4.82%
  Netherlands 4.31%
  France 4.06%
  DK 2.28%
  Singapore 1.27%
  Belgium 1.27%
  Norway 1.27%
  Australia 1.02%
  Indonesia 1.02%
  Brazil 0.76%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 27.27%
Acer 20.20%
Dell 15.66%
ASUS 9.60%
Toshiba 6.57%
Lenovo 5.56%
Samsung 5.56%
Alienware 2.02%
Intel 1.52%
Medion 1.01%
MSI 1.01%
Common models
ASUS All Series 6.77%
HP Pavilion dv7 Notebook ... 4.51%
HP Pavilion g6 Notebook P... 3.01%
Dell XPS 8700 2.26%
Gateway DX4831 2.26%
HP Pavilion dv6 Notebook ... 2.26%


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