84,488,480 programs installed

Should I remove Remote Support Player?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Very good
What do people think about it?
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How common is it?
Reach 0.0003%


5.00.0000 100.00%

Remote Support Player


Remote Support Player is a program developed by RSUPPORT. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 35 files and is usually about 9.61 MB (10,074,365 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 90% of users of Remote Support Player come from the United States, it is also popular in United Kingdom.

Program detailsProgram details

Help link: www.rsupport.com
Installation folder: C:\Program Files\RSUPPORT\SCamPlayer 5.0\
Uninstaller: MsiExec.exe /X{D815791F-7F97-4DD3-987A-4BFF8F3F57C7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.61 MB

Program filesFiles installed by Remote Support Player

  • rspxscan.dll - Rsupport Proxy Server Scan Library (Proxy Server Scan Module)
  • RCLogMgr.exe - Rsupport RCLogMgr MFC Application
  • crrpt.dll - Crash Dump Report Library Module
  • RemoteSupportPlayeru.exe - Rsupport Remote Support Player (Remote Support Player)
  • SCamPlayeru.exe - Remote Support Player Launcher
  • rsautoup.exe - Rsupport RSAutoUp Application
  • SCam50u.dll - Rsupport Screen Cam Library (Rsupport Cam Library)
  • rspxauth.dll - Rsupport rspxauth Library (Rsupport ProxyAuth DLL(IPv6 support))
  • librsutility.dll - Rsupport Runtime Library
  • librsutilityu.dll
  • rsutilsu.dll
  • RCView50u.dll - Rsupport RCView Library
  • rsautoup.dll - Rsupport RSAutoUp DLL
  • RCLogLib.dll - Rsupport Log Library
  • RsRmtUsb.dll - RSupport Remote USB (RSupport Remote USB DLL)
  • SCapEnc.dll - Rsupport SCapEnc (Screen capture.)
  • rsencrypt.dll - RSEncrypt
  • SCapDec.dll - SCapDec (Screen decoder)
  • SCapDec_Mobile.dll
  • SCapDec_Mobile_3D.dll
  • SCapDec_Mobile_Rotate.dll
  • ScapDec5_0_19_0.dll
  • cr5.dll - CR5

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • rsautoup.exe is added as a firewall exception for 'C:\Program Files\Samsung\Remote PC\rsautoup_.exe'.

How do I remove Remote Support Player?

You can uninstall Remote Support Player from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Remote Support Player, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Remote Support Player.

Win 7 (SP1) 40%
Win XP 20%
Uninstall it 6%
Keep it 94%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 40.00%
Windows 10 40.00%
Windows XP 20.00%
Which OS releases does it run on?
Windows 10 Pro 20.00%
Windows 7 Ultimate 20.00%
Windows 7 Home Premium 20.00%
Microsoft Windows XP 20.00%
Windows 10 Home 20.00%

Distribution by countryGeography

90.00% of installs come from the United States
Which countries install it?
  United States 90.00%
  United Kingdom 10.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 25.00%
MSI 25.00%
Hewlett-Packard 25.00%
Dell 25.00%
Common models
TOSHIBA Satellite L750 25.00%
MSI MS-7760 25.00%
Hewlett-Packard 21-2027c 25.00%
Dell Dell DM061 25.00%


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