84,488,480 programs installed

Should I remove HQTotalS?

What percent of users and experts removed it?
84% remove it16% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Global Rank #43,944
United States Rank #34,617
Reach 0.0020%
Lifespan of installation (until removal)
< 13.07 days
263.84 days >
Average installed length: 138.63 days

Versions

VersionDistribution
1.34.3.6 100.00%

HQTotalS

What is HQTotalS?

HQTotalS is an adware web browser application that displays banner ads as well as contextual link ads that are injected in the web page. The ads are injected by the web browser plugin (IE, FF and Chrome) and will display on any web site, even those not associated or affiliated with the publisher. On web pages there may be up to 10 intext ads and/or 4 banner ad and/or a transitional ad. The application is usually bundled by 3rd-party download managers that utilize deceptive advertising techniques in order to install the software. In addition to ads, the program will also modify the browser settings which could include lowering the normal security settings of the browser as well as changing the home page and search provider (known as web browser hijacking). The extension will also report back to the controlling server analytics which may include the behavior of the user on the Internet and reports back URLs and domains visited as well as what advertisements are displayed and clicked on. This adware is mostly bundled with 3rd party download managers that include a number of additional offers, all potentially unwanted programs.

Overview

During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). Once installed, it will add an extension to both the Firefox and Chrome web browsers. The primary executable is named utils.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 12 files and is usually about 643.68 KB (659,126 bytes). The installed file HQTotalS-updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.

This browser extension utilizes Crossrider framework, a cross-browser toolbar/plugin platform used to develop, deploy and monetize web browser toolbars for Internet Explorer, Chrome and Firefox. Crossrider extension provide monetization options, mostly potentially unwanted apps, for toolbars including coupons, search assistant (home page and search hijacking) and in-text contextual advertising. Many adware programs (defined by a number of anti-virus vendors) are built using Crossrider as it provides a quick an easy way to deploy ad-supported features that will assist in browser search hijacking.
  • Malware detected in the program
  • Automatically starts with Windows
  • Adds a toolbar to IE and an extension to Chrome and Firefox
  • Uses the Crossrider toolbar framework
  • During install it may hijack/modify the browser's homepage and search provider
  • Runs disconnected from the browser as a background process
  • Typically distributed through a pay-per-install bundle
  • Injects advertisements unassociated with the underlying web page
  • Hijacks the web browser's home page
  • Hijacks the browser's default search provider
  • Most users and experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in HQTotalS.
utils.exe (130f62ec4d9d9c570df253ef1d80121a) has been flagged by the following 14 scanners:
Anti-Virus softwareVersionDetection
AhnLab-V3 N PUP/Win32.Adware
avast! 2014.9-140422 Win32:Dropper-gen [Drp]
Baidu-International 4.0.3.14422 Trojan.Win32.VMDetector.E
Bkav FE 1.3.0.4959 HW32.CDB
Dr.Web 9.0.0.0112 Trojan.Crossrider.4794
ESET-NOD32 8.9704 Win32/Toolbar.CrossRider.AB
K7 AntiVirus 13.176.11833 Trojan
K7GW 13.176.11833 Trojan ( 004973ed1 )
Malwarebytes v2014.04.22.11 PUP.Optional.CrossRider.A
McAfee 5600.7153 Artemis!130F62EC4D9D
McAfee-GW-Edition 7.7153 Artemis!130F62EC4D9D
Norman 10.20140422 Suspicious_Gen4.GCNAA
Symantec 4/22/2014 rev. 3 WS.Reputation
TrendMicro-HouseCall 7.2.112 TROJ_GEN.F47V0318
HQTotalS-updater.exe (01e5e6be31244ccea1ee64005d0a7f03) has been flagged by the following 22 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware 12.0.163.0 Trojan.Generic.11165362
AVG 13.0.0.3169 MultiBundle.W
Baidu-International 3.5.1.41473 Adware.Win32.CrossRider.AC
Bitdefender 7.2 Trojan.Generic.11165362
Dr.Web 7.00.9.04080 Trojan.Crossrider.7209
Emsisoft Anti-Malware 3.0.0.596 Trojan.Generic.11165362 (B)
ESET-NOD32 9704 a variant of Win32/Toolbar.CrossRider.AC
Fortinet FortiGate 4 Riskware/Toolbar_CrossRider
F-Secure 11.0.19100.45 Trojan.Generic.11165362
G Data 24 Trojan.Generic.11165362
IKARUS anti.virus T3.1.6.1.0 Trojan.SuspectCRC
K7 AntiVirus 9.176.11833 Trojan ( 004984e91 )
K7GW 9.176.11833 Trojan ( 004984e91 )
Malwarebytes 1.75.0001 PUP.Optional.HQTotalS.A
McAfee 6.0.4.564 RDN/Generic.dx!d2r
McAfee-GW-Edition 2013 RDN/Generic.dx!d2r
MicroWorld-eScan 12.0.250.0 Trojan.Generic.11165362
NANO AntiVirus 0.28.0.59492 Trojan.Win32.Crossrider.cwgjyt
nProtect 2014-04-21.01 Trojan.Generic.11165362
SUPERAntiSpyware 5.6.0.1032 Trojan.Agent/Gen-Crossrider
TrendMicro-HouseCall 9.700-1001 TROJ_GEN.F47V0317
VIPRE Antivirus 28474 Crossrider (fs)
HQTotalS-enabler.exe (197cc14fff4fc7eb14b77d712d34efc7) has been flagged by the following 22 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware 12.0.163.0 Trojan.Generic.11164385
avast! 8.0.1489.320 Win32:Malware-gen
AVG 13.0.0.3169 MultiBundle.U
Baidu-International 3.5.1.41473 Adware.Win32.CrossRider.AC
Bitdefender 7.2 Trojan.Generic.11164385
Dr.Web 7.00.9.04080 Trojan.Crossrider.950
Emsisoft Anti-Malware 3.0.0.596 Trojan.Generic.11164385 (B)
ESET-NOD32 9704 a variant of Win32/Toolbar.CrossRider.AC
Fortinet FortiGate 4 Riskware/Toolbar_CrossRider
F-Secure 11.0.19100.45 Trojan.Generic.11164385
G Data 24 Trojan.Generic.11164385
IKARUS anti.virus T3.1.6.1.0 Trojan.SuspectCRC
K7 AntiVirus 9.176.11833 Trojan ( 004984e91 )
K7GW 9.176.11833 Trojan ( 004984e91 )
Malwarebytes 1.75.0001 PUP.Optional.HQTotalS.A
McAfee 6.0.4.564 Artemis!197CC14FFF4F
McAfee-GW-Edition 2013 Artemis!197CC14FFF4F
MicroWorld-eScan 12.0.250.0 Trojan.Generic.11164385
nProtect 2014-04-21.01 Trojan.Generic.11164385
Symantec 20131.1.5.61 WS.Reputation.1
TrendMicro-HouseCall 9.700-1001 TROJ_GEN.F47V0317
VIPRE Antivirus 28474 Crossrider (fs)
HQTotalS-bho.dll (144187ed70a6a1e820354e9b7e73ceec) has been flagged by the following 7 scanners:
Anti-Virus softwareSoftware versionDetection
AVG 13.0.0.3169 MultiBundle.R
Malwarebytes 1.75.0001 PUP.Optional.HQTotalS.A
McAfee 6.0.4.564 Artemis!144187ED70A6
McAfee-GW-Edition 2013 Artemis!144187ED70A6
Sophos 4.98.0 AppRider
TrendMicro-HouseCall 9.700-1001 TROJ_GEN.F47V0320
VIPRE Antivirus 28474 Crossrider (fs)
HQTotalS-chromeinstaller.exe (42c189f9eef5238361e4ccfb74da149e) has been flagged by the following 3 scanners:
Anti-Virus softwareSoftware versionDetection
AVG 13.0.0.3169 MultiBundle.X
Malwarebytes 1.75.0001 PUP.Optional.HQTotalS.A
VIPRE Antivirus 27980 Crossrider (fs)
HQTotalS-codedownloader.exe (490824502954caf31708d92aa6c36b11) has been flagged by the following 3 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 8.0.1489.320 Win32:Dropper-gen [Drp]
ESET-NOD32 9553 a variant of Win32/Toolbar.CrossRider.AA
VIPRE Antivirus 27484 Crossrider (fs)
HQTotalS-firefoxinstaller.exe (a39c655569e01c36e37ea1f7929596d1) has been flagged by the following 2 scanners:
Anti-Virus softwareSoftware versionDetection
Malwarebytes 1.75.0001 PUP.Optional.HQTotalS.A
VIPRE Antivirus 27574 Crossrider (fs)
       View all 73 all detections
HQTotalS has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: HQplustotalS
Installation folder: C:\Program Files\HQTotalS
Uninstaller: C:\Program Files\HQTotalS\Uninstall.exe /fromcontrolpanel=1
Estimated size: 643.68 KB

Program filesFiles installed by HQTotalS

Program executable:utils.exe (Malware detected)
Path:C:\Program Files\HQTotalS\utils.exe
MD5:130f62ec4d9d9c570df253ef1d80121a
Additional files:
  • HQTotalS-bg.exe (by HQplustotalS) - HQTotalS (HQTotalS exe)
  • (Malware detected) HQTotalS-bho.dll (by HQplustotalS) - HQTotalS BHO
  • HQTotalS-bho64.dll
  • (Malware detected) HQTotalS-chromeinstaller.exe
  • (Malware detected) HQTotalS-codedownloader.exe
  • (Malware detected) HQTotalS-enabler.exe
  • (Malware detected) HQTotalS-firefoxinstaller.exe
  • (Malware detected) HQTotalS-updater.exe
  • 53172.crx
  • 53172.xpi
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • HQTotalS-bho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'HQTotalS' with the class of {11111111-1111-1111-1111-110511311172} (CrossriderApp0053172).
Scheduled Task
  • HQTotalS-enabler.exe is scheduled as a task named 'temp_HQTotalS-enabler'.
5 Scheduled Tasks (Boot/Login)
  • HQTotalS-updater.exe is automatically launched at startup through a scheduled task named HQTotalS-updater.
  • HQTotalS-codedownloader.exe is automatically launched at startup through a scheduled task named HQTotalS-codedownloader.
  • HQTotalS-firefoxinstaller.exe is automatically launched at startup through a scheduled task named HQTotalS-firefoxinstaller.
  • HQTotalS-enabler.exe is automatically launched at startup through a scheduled task named HQTotalS-enabler.
  • HQTotalS-chromeinstaller.exe is automatically launched at startup through a scheduled task named HQTotalS-chromeinstaller.

How do I remove HQTotalS?

You can uninstall HQTotalS from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HQTotalS, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HQTotalS.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HQTotalS you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

OS VERSIONS
Win 7 (SP1) 49%
Win XP 3%
 
HOW IT STARTS
Scheduled task? Yes
(Runs on Windows boot)
 
USER ACTIONS
Uninstall it 84%
Keep it 16%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 48.72%
Windows 10 35.90%
Windows Vista 12.82%
Windows XP 2.56%
Which OS releases does it run on?
Windows 7 Home Premium 35.90%
Windows 8 15.38%
Windows 8.1 15.38%
Windows Vista Home Premiu... 7.69%
Windows 7 Ultimate 7.69%
Windows 7 Professional 5.13%

Distribution by countryGeography

65.31% of installs come from the United States
Which countries install it?
  United States 65.31%
  France 24.49%
  Germany 6.12%
  Netherlands 4.08%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 28.95%
Dell 23.68%
Acer 10.53%
ASUS 10.53%
Sony 7.89%
Lenovo 7.89%
Toshiba 5.26%
Packard Bell 2.63%
MSI 2.63%
Common models
HP 2000 Notebook PC 8.33%
Hewlett-Packard 27-1057c 2.78%
eMachines eMachines E525 2.78%
Dell XPS 15 9530 2.78%
Dell Studio XPS 8100 2.78%
Dell OptiPlex 390 2.78%

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