84,488,480 programs installed

Should I remove HP Connected Backup?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #5,823
United States Rank #2,968
Reach 0.0810%


VersionDistribution 2.38% 0.81% 96.80%

HP Connected Backup

What is HP Connected Backup?  (from Autonomy plc)

Connected Backup eliminates the risk of data loss from enterprise desktops and laptops, whether protected locally or remote. By automatically protecting data in the background, Connected Backup ensures complete data protection without interrupting users. Connected Backup also provides a secure web-based access portal a...  Read more


HP Connected Backup is a program developed by Autonomy plc. The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is connectedagent.exe. The software installer includes 24 files and is usually about 45.54 MB (47,752,797 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 95% of users of HP Connected Backup come from the United States, it is also popular in Canada and Brazil.

Program detailsProgram details

URL: www.autonomy.com
Installation folder: C:\Program Files\Autonomy\Connected BackupPC\
Uninstaller: MsiExec.exe /X{6BA5F6E7-6CC1-4117-816D-A549A06CE44E}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.54 MB
Language: English (United States)

Program filesFiles installed by HP Connected Backup

Program executable:connectedagent.exe
Name:Connected Agent
Path:C:\Program Files\autonomy\connected backuppc\connectedagent.exe
Additional files:
  • AgentService.exe - Connected Backup (Agent Service Module)
  • VssRequestor.exe - VssRequestor
  • Activate.exe - Activate
  • icudt48.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • icuuc48.dll (by The ICU Project) - ICU Common DLL
  • ConnectedRegistration.exe - HP Connected Backup Registration
  • Connected.Agent.UI.Presentation.dll (by frog design, inc) - Connected.Agent.UI.Presentation
  • Connected.Agent.UI.Controls.dll - Connected.Agent.UI.Controls
  • Connected.Agent.UI.Resources.dll - Connected.Agent.Resources
  • Connected.Shared.Security.dll - Connected.Shared.Security
  • Connected.Agent.UI.Library.dll - Connected.Agent.Library
  • GetLogs.exe - Connected Agent GetLogs
  • ZipAgent.exe (by Hewlett-Packard Company) - ZipAgent
  • log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)
  • System.Windows.Controls.Layout.Toolkit.dll
  • unzip.exe
  • zip.exe

Program behaviorsBehaviors exhibited

  • AgentService.exe runs as a service named 'AgentService' (AgentService) "AgentService".

Program resource utilizationResource utilization averages

Memory:14.11 MB
21.09 MB average
Total CPU:0.0000288389%
0.031193% average
Kernel CPU:0.00001687%
0.016088% average
User CPU:0.00001197%
0.015104% average
CPU cycles/sec:2,383,069
8,062,084 average
70 average
I/O reads/min:95.62 KB
435.61 KB average
I/O writes/min:7.2 KB
105.02 KB average
Memory:83.46 MB
Total CPU:0.0000070836%
Kernel CPU:0.00000577%
User CPU:0.00000131%
CPU cycles/sec:13,304,068
I/O reads/min:2.7 KB
I/O writes/min:303 Bytes

How do I remove HP Connected Backup?

You can uninstall HP Connected Backup from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Connected Backup, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Connected Backup.

Win 10 100%
Win 8.1 0%
Windows Service? Yes
(Installs a service)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 99.81%
Windows 7 0.19%
Which OS releases does it run on?
Windows 8.1 49.66%
Windows 8 31.79%
Windows 10 Home 13.48%
Windows 8.1 Pro with Medi... 1.07%
Windows 8.1 Pro 1.07%
Windows 8 Pro with Media ... 0.69%

Distribution by countryGeography

95.03% of installs come from the United States
Which countries install it?
  United States 95.03%
  Canada 0.66%
  Brazil 0.37%
  India 0.37%
  Mexico 0.25%
  Argentina 0.21%
  Costa Rica 0.17%
  Italy 0.17%
  Saudi Arabia 0.17%
  United Kingdom 0.17%
  LY 0.12%
  GH 0.12%
  Philippines 0.12%
  BO 0.08%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.94%
ASUS 0.06%
Common models
HP ENVY dv7 Notebook PC 17.88%
HP ENVY dv6 Notebook PC 15.03%
HP ENVY m6 Notebook PC 12.51%
Hewlett-Packard h8-1414 9.10%
HP ENVY m4 Notebook PC 6.00%
HP ENVY TouchSmart Sleekb... 5.56%


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