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Should I remove NPC DataGuard Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
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How common is it?
Reach <0.001%


VersionDistribution 100.00%

NPC DataGuard Agent


NPC DataGuard Agent is a software program developed by Autonomy plc. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named connectedagent.exe. The setup package generally installs about 34 files. Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 83% of users of NPC DataGuard Agent come from the United States, it is also popular in Canada.

Program detailsProgram details

Installation folder: C:\Program Files\NPC\
Uninstaller: MsiExec.exe /X{393E4C89-67E9-43BF-AD29-94D19F7624F7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by NPC DataGuard Agent

Program executable:connectedagent.exe
Name:Connected Agent
Path:C:\Program Files\npc\connectedagent.exe
Additional files:
  • CBMail.dll - Connected Online Backup (CBMail)
  • CBUtil.dll
  • CompoundFileAnalyzer.exe - CompoundFileAnalyzer
  • CBMail_Mapi.dll - Connected Backup/PC (CBMail_Mapi)
  • CBMail_Notes.dll - CBMail_Notes
  • nCBMailE.dll - nCBMailE
  • AgentService.exe - Connected Backup (Agent Service Module)
  • LV_Tracker.sys - LiveVault (LiveVault FS Change Tracker)
  • Activate.exe - Activate
  • Connected.Agent.CommandLine.Common.dll - Connected.Agent.CommandLine.ErrorReporter
  • GetSettings.exe - Connected.Agent.CommandLine.GetSettings
  • Connected.Agent.UI.Common.Enterprise.dll - Connected Agent UI Common Enterprise
  • icudt48.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • icuuc48.dll (by The ICU Project) - ICU Common DLL
  • Retrieve.exe - Connected.Agent.CommandLine.Retrieve
  • Recover.exe - Connected.Agent.CommandLine.Recover
  • Connected.Agent.UI.Presentation.dll (by frog design, inc) - Connected.Agent.UI.Presentation
  • Connected.Agent.UI.Controls.dll - Connected.Agent.UI.Controls
  • Backup.exe - Connected.Agent.CLT.Backup
  • Connected.Agent.UI.Common.dll - Connected Agent UI Common
  • Connected.Agent.UI.Resources.dll - Connected.Agent.Resources
  • Connected.Shared.Security.dll - Connected.Shared.Security
  • Connected.Agent.UI.Library.dll - Connected.Agent.Library
  • GetLogs.exe - Connected Agent GetLogs
  • Connected.Shared.Utils.dll - Connected.Shared.Utils
  • log4net.dll (by The Apache Software Foundation) - log4net (Apache log4net for .NET Framework 4.0)
  • LaunchAgent.vbs
  • SDK8.dll

Program behaviorsBehaviors exhibited

  • AgentService.exe runs as a service named 'AgentService' (AgentService) "AgentService".

How do I remove NPC DataGuard Agent?

You can uninstall NPC DataGuard Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program NPC DataGuard Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove NPC DataGuard Agent.

Windows Service? Yes
(Installs a service)
Uninstall it 7%
Keep it 93%
Windows 7 (SP1)

Distribution by countryGeography

83.33% of installs come from the United States
Which countries install it?
  United States 83.33%
  Canada 16.67%


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