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Should I remove Diagnostics Utility?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #40,632
United States Rank #36,258
Reach 0.0024%


1.00.0000 100.00%

Other programs by Realtek Semiconductor

Diagnostics Utility

What is Diagnostics Utility?

The Diagnostic Utility is a tool from Realtek to diagnose ethernet problems on many of their network cards.


Diagnostics Utility is a program developed by Realtek Semiconductor. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 7 files and is usually about 1.95 MB (2,045,651 bytes). In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows XP. While about 50% of users of Diagnostics Utility come from the United States, it is also popular in Spain and France.

Program detailsProgram details

URL: www.Realtek.com.tw
Installation folder: C:\Program Files\Realtek\Diagnostics Utility
Uninstaller: C:\Program Files\InstallShield Installation Information\{88253B77-33C9-4A9D-9E4C-4579E39D9158}\setup.exe -runfromtemp -l0x040c -removeonly
Estimated size: 1.95 MB
Language: French (France)

Program filesFiles installed by Diagnostics Utility

  • Rtl8169Lib.dll - Rtl8169Lib Dynamic Link Library (Rtl8169Lib DLL)
  • 8169Diag.exe - Diagnostic Utility Application (Diagnostic Utility MFC Application)
  • rtkbind.exe - RtkBind Application
  • InstallDriver.exe - InstallDriver Application (InstallDriver MFC Application)
  • sc.exe (by Microsoft) - A tool to aid in developing services for WindowsNT
  • Diag69XP64Installer.exe
  • ReloadDrv64.exe

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • 8169Diag.exe is loaded in the all users (HKLM) registry as a startup file name '8169Diag' which loads as C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe /hw.
Windows Firewall Allowed Program
  • 8169Diag.exe is added as a firewall exception for 'C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe'.

How do I remove Diagnostics Utility?

You can uninstall Diagnostics Utility from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Diagnostics Utility, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Diagnostics Utility.

Win XP 85%
Win 10 2%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 89.36%
Windows 7 4.26%
Windows Server 2003 2.13%
Windows Vista 2.13%
Windows 10 2.13%
Which OS releases does it run on?
Microsoft Windows XP 93.33%
Windows 10 Pro 2.22%
Windows 7 Home Premium 2.22%
Windows Vista Business 2.22%

Distribution by countryGeography

50.00% of installs come from the United States
Which countries install it?
  United States 50.00%
  Spain 5.17%
  France 5.17%
  Taiwan 5.17%
  Canada 3.45%
  United Kingdom 3.45%
  India 3.45%
  Australia 1.72%
  Brazil 1.72%
  Czech Republic 1.72%
  Germany 1.72%
  Greece 1.72%
  Hong Kong 1.72%
  Indonesia 1.72%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 62.50%
American Megatrends 25.00%
NEC 2.50%
ASUS 2.50%
Common models
Dell Vostro 220s Series 20.00%
Dell Vostro 220 Series 20.00%
Dell Vostro 420 Series 8.00%
Dell Vostro 410 8.00%
Dell Vostro 230 4.00%
Gigabyte EP43-UD3L 4.00%

About Realtek Semiconductor

Realtek manufactures a wide variety of products that can be broadly categorized into two subdivisions: Communications Network ICs, and Computer Peripheral and Multimedia ICs.
Publisher URL: www.realtek.com


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