Diagnostic Utility
What is Diagnostic Utility?
The Diagnostic Utility is a tool from Realtek to diagnose ethernet problems on many of their network cards.
Overview
Diagnostic Utility is a software program developed by Realtek Semiconductor. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named 8169Diag.exe. The setup package generally installs about 11 files and is usually about 1.65 MB (1,725,070 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 41% of users of Diagnostic Utility come from the United States, it is also popular in United Kingdom and Germany.
Program details
URL: www.Realtek.com.tw
Installation folder: C:\Program Files\Realtek\Diagnostic Utility
Uninstaller: "C:\Program Files\InstallShield Installation Information\{7236672F-6430-439E-9B27-27EDEAF1D676}\setup.exe" -runfromtemp -l0x000b -removeonly
Estimated size: 1.65 MB
Language: English
Files installed by Diagnostic Utility
| Program executable: | 8169Diag.exe |
| Name: | Realtek NIC Diagnostic Utility |
| Path: | C:\Program Files\Realtek\Diagnostic Utility\8169Diag.exe |
| MD5: | c9b122d9c42d6080d28b4b795d5e90ee |
Additional files:
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8169Diag.exe - Realtek NIC Diagnostic Utility
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RTDiagLib.dll - RTDiagLib Dynamic Link Library
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rtkbind.EXE - RtkBind Application
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DEVCON.EXE (by Windows (R) Codename Longhorn DDK provider) - Windows (R) Codename Longhorn DDK driver (Windows Setup API)
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OEMINF.EXE
Behaviors exhibited
Scheduled Task
- 8169Diag.exe is scheduled as a task with the class '{F38B6C77-F049-45FF-AD35-7713E2C79964}' (runs on registration).
Scheduled Task (Boot/Login)
- 8169Diag.exe is automatically launched at startup through a scheduled task named RtlNICDiagVistaStart.
How do I remove Diagnostic Utility?
You can uninstall Diagnostic Utility from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Diagnostic Utility, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Diagnostic Utility.
OS VERSIONS
Win 7 (SP1) 72%
Win 8 0%
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HOW IT STARTS
Scheduled task? Yes
(Runs on Windows boot)
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USER ACTIONS
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Uninstall it 10%
Keep it 90%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
77.71% |
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| Windows XP |
9.91% |
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| Windows 10 |
9.05% |
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| Windows Vista |
3.33% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
33.16% |
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| Windows 7 Ultimate |
27.14% |
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| Windows 7 Professional |
14.64% |
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| Microsoft Windows XP |
9.96% |
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| Windows 10 Home |
3.01% |
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| Windows 10 Pro |
2.01% |
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Geography
41.39% of installs come from the United States
Which countries install it?
| United States |
41.39% |
| United Kingdom |
7.93% |
| Germany |
6.68% |
| Australia |
3.28% |
| Iran |
2.94% |
| France |
2.77% |
| Spain |
2.15% |
| Canada |
2.15% |
| Netherlands |
2.04% |
| Japan |
1.70% |
| Egypt |
1.70% |
| Italy |
1.59% |
| Brazil |
1.53% |
| Taiwan |
1.53% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| GIGABYTE |
53.81% |
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| Dell |
29.80% |
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| ASUS |
7.89% |
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| Acer |
3.07% |
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| American Megatrends |
2.89% |
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| Hewlett-Packard |
1.84% |
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| Alienware |
0.35% |
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| NEC |
0.35% |
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Common models |
| Dell Inspiron 560 |
19.00% |
|
| ASUSTeK CG5275 |
6.99% |
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| Dell Studio 540 |
5.02% |
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| Gigabyte X58A-UD3R |
4.15% |
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| Gigabyte G41MT-S2PT |
2.29% |
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| Dell Inspiron 560s |
2.18% |
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About Realtek Semiconductor
Realtek manufactures a wide variety of products that can be broadly categorized into two subdivisions: Communications Network ICs, and Computer Peripheral and Multimedia ICs.
Publisher URL: www.realtek.com