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Should I remove DR-2020U CaptureOnTouch?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
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How common is it?
Global Rank #48,945
United States Rank #41,802
Reach 0.0015%


VersionDistribution 30.00% 60.00% 10.00%

Other programs by Canon

DR-2020U CaptureOnTouch

What is DR-2020U CaptureOnTouch?

DR-2020U CaptureOnTouch software provides easy and effective scanning, including simple one-touch operation for routine tasks such as scan-to-email or scan-to-desktop. Users can quickly convert their paper documents to multiple file formats and can also scan documents directly into 3rd party applciation.


The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is touchdr.exe. The software installer includes 30 files and is usually about 59.01 MB (61,874,136 bytes).

Program detailsProgram details

URL: www.usa.canon.com
Installation folder: C:\Program Files\Canon Electronics\DR2020U
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2
Estimated size: 59.01 MB
Language: English

Program filesFiles installed by DR-2020U CaptureOnTouch

Program executable:touchdr.exe
Path:C:\Program Files\canon electronics\dr2020u\touchdr.exe
Additional files:
  • CeiVSThomas.dll - Canon Electronics DR-2020U Virtual Scanner (DR-2020U)
  • ceijpeg.dll - Canon Electronics Inc. ceijpeg (ceijpeg)
  • CScannerCtrl.dll - Scanner Control Module
  • cnpacnoc.dll - Rosetta Stone Engine (cn_ocr)
  • cnpactoc.dll - ct_ocr
  • cnpajaoc.dll - jocr
  • DR1220CCtrl.dll - DR1220C Ctrl Module (DR-2020U Ctrl Module)
  • DriverCtrl.dll - TwainDriverCtrl.dll
  • EventCtrl.dll - Event Cntrol Module
  • COTMail.exe
  • FileManager.dll
  • TouchDRGUIExport.dll - CaptureOnTouch (OnTouch GUI)
  • Schema.dll - SchemaModule
  • lldapp.exe - scanner monitor application using lld.
  • ManuView.exe - ManuView
  • SuStiUtl.dll - SuStiUtl
  • TrayCtrl.dll - TouchDR (TrayCtrl)
  • cocr.dll - IR-SDK (Cocr)
  • csdloc.dll - CeiLoc
  • pafcv2.dll - pafcv2
  • rmslantj.dll - rmslant
  • StringToBitsData.dll - CANON ELECTRONICS INC StringToBitsData (StringToBitsData)
  • CNDH1220.dll - ImageFORMULA document scanner
  • UnInstJob.dll - Canon Electronics UnInstJob (UnInstJob)
  • PDFmodule.dll
  • ObjExtct.dll (by IMSDEV) - IMSDEV ObjExtct (ObjExtct)
  • FFChange.dll - FFChange
  • ReadImage.dll

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • TouchDR.exe is loaded in the all users (HKLM) registry as a startup file name 'DR-2510C CaptureOnTouch' which loads as "C:\Program Files\Canon Electronics\DR2510C\TouchDR.exe" LOGON.

How do I remove DR-2020U CaptureOnTouch?

You can uninstall DR-2020U CaptureOnTouch from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program DR-2020U CaptureOnTouch, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove DR-2020U CaptureOnTouch.

Win 7 (SP1) 57%
Win 7 7%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 63.33%
Windows 10 26.67%
Windows XP 10.00%
Which OS releases does it run on?
Windows 7 Professional 23.33%
Windows 7 Home Premium 20.00%
Windows 7 Ultimate 16.67%
Windows 10 Home 13.33%
Microsoft Windows XP 10.00%
Windows 8.1 6.67%

Distribution by countryGeography

55.00% of installs come from the United States
Which countries install it?
  United States 55.00%
  Netherlands 10.00%
  France 5.00%
  India 5.00%
  Germany 5.00%
  Finland 2.50%
  Iran 2.50%
  Croatia 2.50%
  Italy 2.50%
  Saudi Arabia 2.50%
  Hungary 2.50%
  NP 2.50%
  United Kingdom 2.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 28.57%
Hewlett-Packard 21.43%
Lenovo 14.29%
Sahara 7.14%
Toshiba 7.14%
Intel 3.57%
American Megatrends 3.57%
Sony 3.57%
ASUS 3.57%
Medion 3.57%
Acer 3.57%
Common models
Dell Studio XPS 435T/9000 11.54%
Dell Precision WorkStatio... 3.85%
Dell OptiPlex 9010 3.85%
ASUSTeK UX305CA 3.85%

About Canon

Canon is a manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers and computer printers.
Publisher URL: www.canon.com


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