84,488,480 programs installed

Should I remove BlackBerry Desktop Software?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,011
United States Rank #2,096
Reach 0.6837%
Lifespan of installation (until removal)
< 20.38 days
601.11 days >
Average installed length: 315.84 days


VersionDistribution 73.46% 13.33% 1.40% 11.81% 0.01%

Other programs by Research In Motion

BlackBerry Desktop Software 7.1

What is BlackBerry Desktop Software?  (from Research In Motion)

BlackBerry Desktop Software for PC coordinates the link between your smartphone, tablet, email accounts, calendars and more. With BlackBerry Desktop Software, managing this link is even easier. BlackBerry Desktop Software supports both your BlackBerry smartphone and your BlackBerry tablet. If you already have BlackBerr...  Read more


BlackBerry Desktop Software 7.1 is a software program developed by Research In Motion. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 111 files and is usually about 61.69 MB (64,683,011 bytes). The installed file Rim.Desktop.AutoUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 25% of users of BlackBerry Desktop Software come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: us.blackberry.com/software/desktop.html
Installation folder: C:\Program Files\Research In Motion\BlackBerry Desktop\
Uninstaller: C:\Program Files\Research In Motion\BlackBerry Desktop\InstallerUtils\InstallerUtils.exe /UninstallDesktop
Estimated size: 61.69 MB
Language: English (United States)

Program filesFiles installed by BlackBerry Desktop Software 7.1

  • CFP_desktop-vc9.dll - RIM CFP Desktop Dynamic Link Library
  • Rim.DesktopHelper.exe - BlackBerry Desktop Software Helper (Rim.DesktopHelper)
  • Rim.Desktop.AutoUpdate.exe - BlackBerry Desktop Software (Rim.Desktop.AutoUpdate)
  • Rim.Desktop.DiagnosticsReport.exe - Rim.Desktop.DiagnosticsReport
  • Rim.Desktop.exe
  • Rim.Desktop.HttpServerSetup.exe - Rim.Desktop.HttpServerSetup
  • CE.dll - Research In Motion CE (BlackBerry Cryptographic DLL)
  • Rim.Common.Filesystem.dll - Rim.Common.Filesystem
  • BlackBerryModemConfiguration.exe - RIM Desktop Platform (BlackBerryModemConfiguration)
  • DeviceSupportDll.dll - DeviceSupport
  • libBBLaunchAgent.dll - RIMBBLaunchAgent DLL (Launch Agent Service DLL)
  • MailServerMAPI.dll - MAPI MailServer Interface
  • MailServerMAPIProxy32.exe - MailServerMAPIProxy MailServer
  • MailServerMAPIProxy64.exe
  • MailServerNotes.dll - Notes Desktop Interface
  • MailServerRes.dll - MailServer Resources
  • MAPIProxy32.dll
  • MAPIProxy64.dll
  • Rim.Common.Utilities.dll - Rim.Common.Utilities
  • Rim.Desktop.AutoUpdate.UpgradeXMLParser.dll - Upgrade XML parser
  • Rim.Desktop.AutoUpdate.Utilities.dll - Auto Update Utilities
  • Rim.Desktop.Common.dll - ApplicationFramework
  • Rim.Desktop.Services.CfpLib.dll - Desktop CFP library
  • Rim.Desktop.Services.Native.dll - Native Desktop Services
  • Rim.Desktop.Services.Device.HttpControlChannel.dll - HttpControlChannel
  • Rim.Transcoder.exe - Rim.Transcoder
  • Rim.Desktop.Services.Common.dll - Utilities
  • ManagedBBT.dll - RIM Media Sync Video Transcoder (Video Transcoder)
  • Rim.Desktop.AddinSyncManager.dll - Desktop Data Synchronization (Desktop Add-In Manager)
  • Rim.Desktop.DataSync.DeviceDbAccess.dll - Device database access for data synchronization
  • Rim.Application.Discovery.dll - Rim.Application.Discovery
  • Rim.Desktop.AppManagement.dll - Rim.Desktop.AppManagement
  • Rim.Desktop.BackupRestore.dll - Rim.Desktop.BackupRestore
  • Rim.Desktop.DataSync.Organizer.dll - DataSync.Organizer
  • Rim.Desktop.DataSync.PiSynchFacade.dll - PiSynchFacade
  • Rim.Desktop.CertSync.dll - CertSync
  • Rim.Desktop.IPModem.dll - IPModem
  • Rim.Desktop.HttpServerSetup.FirewallInterop.dll - Assembly imported from type library 'NetFwTypeLib'.
  • log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)

Program behaviorsBehaviors exhibited

Scheduled Task
  • Rim.Desktop.exe is scheduled as a task with the class '{EB93F723-F91C-424F-886C-D9BF973046DC}' (runs on registration).
Startup File (User Run)
  • Rim.Desktop.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'BlackBerry Desktop Software' and executes as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.
Startup File (User Run Once)
  • Rim.Desktop.exe is loaded once in the current user (HKCU) registry as a startup file name 'DesktopMgr.exe' which loads as C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe.
2 Windows Firewall Allowed Programs
  • Rim.Desktop.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe'.
  • Rim.Desktop.AutoUpdate.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe'.

Program resource utilizationResource utilization averages

Memory:38.47 MB
21.09 MB average
Total CPU:0.0006257127%
0.031193% average
Kernel CPU:0.00012191%
0.016088% average
User CPU:0.00050380%
0.015104% average
70 average
Memory:128.24 MB
Total CPU:0.0026052404%
Kernel CPU:0.00063432%
User CPU:0.00197092%
CPU cycles/sec:123,750,768
I/O reads/min:1.9 MB
I/O writes/min:56.1 KB

How do I remove BlackBerry Desktop Software?

You can uninstall BlackBerry Desktop Software from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BlackBerry Desktop Software 7.1, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BlackBerry Desktop Software.

Win 7 (SP1) 59%
Win 10 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 65.29%
Windows 10 22.78%
Windows XP 6.72%
Windows Vista 5.18%
Windows Server 2003 0.04%
Which OS releases does it run on?
Windows 7 Home Premium 27.56%
Windows 7 Ultimate 16.53%
Windows 7 Professional 15.86%
Microsoft Windows XP 6.53%
Windows 8.1 4.62%
Windows Vista Home Premiu... 3.85%

Distribution by countryGeography

24.69% of installs come from the United States
Which countries install it?
  United States 24.69%
  Canada 11.01%
  United Kingdom 9.32%
  Indonesia 4.90%
  Italy 4.39%
  France 3.22%
  South Africa 3.08%
  Germany 2.76%
  India 2.74%
  Saudi Arabia 2.00%
  Spain 1.88%
  Venezuela 1.87%
  United Arab Emirates 1.85%
  Mexico 1.81%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 27.60%
Dell 24.02%
Acer 16.96%
Toshiba 8.36%
ASUS 8.19%
Lenovo 3.98%
Samsung 3.65%
Intel 1.77%
American Megatrends 0.74%
Common models
HP Pavilion dv6 Notebook ... 7.69%
HP Pavilion g6 Notebook P... 7.61%
HP Pavilion dv7 Notebook ... 3.94%
Dell Inspiron 1545 2.88%
Dell Inspiron N5110 2.68%
Dell Inspiron N5010 2.29%

About Research In Motion

Research In Motion Limited (RIM) is a Canadian telecommunication company known as the developer of the BlackBerry smartphone and tablet.
Publisher URL: www.rim.com


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