84,488,480 programs installed

Should I remove BlackBerry Desktop Software?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #23,121
United States Rank #17,917
Reach 0.0082%
Lifespan of installation (until removal)
< 4.79 days
23.75 days >
Average installed length: 12.48 days


VersionDistribution 3.09% 43.83% 1.23% 51.85%

Other programs by Research In Motion

BlackBerry Desktop Software 4.5

What is BlackBerry Desktop Software?  (from Research In Motion)

BlackBerry Desktop Software for PC coordinates the link between your smartphone, tablet, email accounts, calendars and more. With BlackBerry Desktop Software, managing this link is even easier. BlackBerry Desktop Software supports both your BlackBerry smartphone and your BlackBerry tablet. If you already have BlackBerr...  Read more


BlackBerry Desktop Software 4.5 is a program developed by Research In Motion. The most used version is, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is DesktopMgr.exe. The software installer includes 34 files and is usually about 67.44 MB (70,715,722 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 61% of users of BlackBerry Desktop Software come from the United States, it is also popular in Indonesia and Canada.

Program detailsProgram details

URL: us.blackberry.com/software/desktop.html
Installation folder: C:\Program Files\Research In Motion\BlackBerry\
Uninstaller: MsiExec.exe /i{CE5E3F15-320A-4865-97D3-F07227C5BB2F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 67.44 MB
Language: English (United States)

Program filesFiles installed by BlackBerry Desktop Software 4.5

Program executable:DesktopMgr.exe
Name:Desktop Tools for RIM Handhelds
BlackBerry Desktop Manager
Path:C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
Additional files:
  • application_loader.dll - Desktop Tools for RIM Handhelds (Application loader extension)
  • DesktopMgr.exe - BlackBerry Desktop Manager
  • Device_Switch.dll - Device switch wizard
  • DeviceOptions.dll - Device Options Management Extension
  • LoaderLauncher.dll - Loader Tool Desktop Extension
  • MailServer.dll - MAPI Desktop Interface
  • msync.dll - Mail Reconciliation for Synchronization Extension
  • MultimediaManager.dll - Media Manager Desktop Extension
  • rim_asci.dll - ASCII Importer/Exporter Connector
  • rim_hh.dll - BlackBerry Smart Phone Connector for Intellisync
  • RIMCXLServer.dll - RIM CXLServer Implementation
  • Synchronize.dll - Synchronization Desktop Extension
  • WebLink.dll - Web Link Desktop Extension
  • product.dll - BlackBerry Desktop Tools (BlackBerry Product Description)
  • CE.dll - Research In Motion CE (BES Crypto Kernel)
  • Redirector.exe - BlackBerry(R) (Desktop Redirector)
  • redirectorlanguage.dll
  • CXLB.dll (by Nokia) - Nokia Intellisync SDK engine Samples (CXL Migration Layer)
  • connectorrequesthandler.dll (by Nokia) - Nokia Intellisync SDK engine Sample (ConnectorRequestHandler module)
  • SyncConfirmation.dll - SYNCCONFIRMATION module
  • SyncConflict.dll - SYNCCONFLICT module
  • mimepp_core.dll (by Hunny Software, Inc)
  • Attendees.dll - Nokia Intellisync SDK engine (ATTENDEES module)
  • ilsync.dll - ILSYNCEX module
  • ilsyncEx.dll
  • iltif32.dll - ILTIF32 module
  • ilx32.dll - ILX32 module
  • PTATTACH.dll - PTATTACH module
  • PtSSLog.dll - PTSSLOG module
  • UserLocMgr.dll - USERLOCMGR module
  • configurationupgrade.dll - Nokia Intellisync SDK (Upgrade module)
  • zlib1.dll - zlib (zlib data compression library)
  • backup_restore.dll

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • DesktopMgr.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe'.

How do I remove BlackBerry Desktop Software?

You can uninstall BlackBerry Desktop Software from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BlackBerry Desktop Software 4.5, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BlackBerry Desktop Software.

Win 7 (SP1) 38%
Win Vista (SP1) 2%
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 43.83%
Windows Vista 22.84%
Windows XP 19.14%
Windows 10 14.20%
Which OS releases does it run on?
Windows Vista Home Premiu... 21.74%
Windows 7 Home Premium 21.12%
Microsoft Windows XP 18.63%
Windows 7 Ultimate 11.18%
Windows 7 Professional 9.32%
Windows 10 Home 3.73%

Distribution by countryGeography

60.66% of installs come from the United States
Which countries install it?
  United States 60.66%
  Indonesia 4.74%
  Canada 4.27%
  United Kingdom 4.27%
  MA 2.37%
  Vietnam 1.90%
  South Africa 1.90%
  India 1.42%
  Mexico 1.42%
  Colombia 0.95%
  Spain 0.95%
  Netherlands 0.95%
  Egypt 0.95%
  Italy 0.95%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 33.62%
Dell 21.55%
Acer 16.38%
Intel 5.17%
Toshiba 4.31%
ASUS 4.31%
Lenovo 2.59%
Samsung 2.59%
Gateway 1.72%
Sony 0.86%
American Megatrends 0.86%
Common models
HP Pavilion g6 Notebook P... 3.77%
Dell Inspiron 1525 2.83%
HP G50 Notebook PC 1.89%
Dell Inspiron 1545 1.89%
HP Pavilion dv4 Notebook ... 1.89%
TOSHIBA Satellite L505 1.89%

About Research In Motion

Research In Motion Limited (RIM) is a Canadian telecommunication company known as the developer of the BlackBerry smartphone and tablet.
Publisher URL: www.rim.com


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