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Should I remove eIT Remote Support?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Reach <0.001%

Versions

VersionDistribution
5.2.142 100.00%

Other programs by LogMeIn

eIT Remote Support

Overview

eIT Remote Support is a software program developed by LogMeIn. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 11 files and is usually about 10.17 MB (10,662,958 bytes). Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 83% of users of eIT Remote Support come from the United States, it is also popular in United Kingdom.

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{7E117A6A-8579-4435-8290-4089C1C5BEFA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 10.17 MB

Program filesFiles installed by eIT Remote Support

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
  • LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • Unattended.exe
  • unlock.dll
  • unlock64.dll
  • ICSAgent32.dll - Intel® Connect Service (Intel® Connect Service Agent Library)
  • unicows.dll (by Microsoft) - Microsoft (R) Windows (R) 95, Windows (R) 98, and Windows (R) Millennium Operating Systems (Microsoft Layer for Unicode on Win9x Systems (MSLU))

Program behaviorsBehaviors exhibited

Service
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (3534f9a8-08c5-462f-ac9e-5750b1b4a4ff)' (LMIRescue_3534f9a8-08c5-462f-ac9e-5750b1b4a4ff).
Startup File (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.
Windows Firewall Allowed Program
  • CallingCard.exe is added as a firewall exception for 'C:\ATSCallingCard\CallingCard.exe'.

How do I remove eIT Remote Support?

Quickly and completely remove eIT Remote Support from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall eIT Remote Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program eIT Remote Support, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove eIT Remote Support.

WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 21%
Keep it 79%
 
MOST USED OS
~99%
Windows 7 (SP1)

Distribution by countryGeography

83.33% of installs come from the United States
Which countries install it?
  United States 83.33%
  United Kingdom 16.67%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com

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