77,019,263 programs installed

Should I remove PC Support Office?

What percent of users and experts removed it?
46% remove it54% keep it
Overall Sentiment
Poor
What do people think about it?
(click star to rate)
How common is it?
Global Rank #48,314
United States Rank #28,285
Reach 0.0016%
Lifespan of installation (until removal)
< 134.96 days
615.64 days >
Average installed length: 323.47 days

Versions

VersionDistribution
7.7.581 17.39%
7.4.515 21.74%
7.0.454 60.87%

Other programs by LogMeIn

PC Support Office

Overview

PC Support Office is a software program developed by LogMeIn. The most common release is 7.0.454, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 13 files and is usually about 10.76 MB (11,286,748 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 8 and Windows 7 (SP1). While about 89% of users of PC Support Office come from the United States, it is also popular in Australia and Canada.

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{A22B8513-EA8C-46A1-9735-F5BE971C368D}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 10.76 MB

Program filesFiles installed by PC Support Office

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • CallingCard_srv.exe
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
  • LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook.dll
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL
  • Unattended.exe
  • unlock.dll
  • unlock64.dll

Program behaviorsBehaviors exhibited

2 Services
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (a506fde7-4f7a-4fa4-af04-f37b0449deba)' (LMIRescue_a506fde7-4f7a-4fa4-af04-f37b0449deba).
  • CallingCard_srv.exe runs as a service named 'LogMeIn Rescue (3534f9a8-08c5-462f-ac9e-5750b1b4a4ff)' (LMIRescue_3534f9a8-08c5-462f-ac9e-5750b1b4a4ff).
2 Startup Files (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
  • CallingCard_srv.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
2 Startup Files (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
  • CallingCard_srv.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.
Startup File (All Users Run)
  • CallingCard.exe is loaded in the all users (HKLM) registry as a startup file name 'Allin1Convert Search Scope Monitor' which loads as "C:\Program Files2\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h.
2 Windows Firewall Allowed Programs
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.
  • CallingCard_srv.exe is added as a firewall exception for 'C:\ATSCallingCard\CallingCard.exe'.

How do I remove PC Support Office?

Quickly and completely remove PC Support Office from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall PC Support Office from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PC Support Office, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PC Support Office.

OS VERSIONS
Win 8 65%
Win 7 (SP1) 35%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 46%
Keep it 54%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 8 65.22%
Windows 7 34.78%
Which OS releases does it run on?
Windows 8.1 31.82%
Windows 7 Home Premium 27.27%
Windows 10 Home 22.73%
Windows 7 Professional 9.09%
Windows 10 Pro 4.55%
Windows 8.1 Connected 4.55%

Distribution by countryGeography

88.89% of installs come from the United States
Which countries install it?
  United States 88.89%
  Australia 8.33%
  Canada 2.78%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 27.27%
Hewlett-Packard 27.27%
Acer 13.64%
Toshiba 13.64%
GIGABYTE 4.55%
Sony 4.55%
Lenovo 4.55%
ASUS 4.55%
Common models
Dell Inspiron One 2020 9.52%
Dell Inspiron N7010 4.76%
Dell Inspiron 660 4.76%
Dell Inspiron 620s 4.76%
ASUSTeK K54C 4.76%
Acer Aspire ZC-105 4.76%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com

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