77,019,263 programs installed

Should I remove Technical Support Today?

What percent of users and experts removed it?
52% remove it48% keep it
Overall Sentiment
Poor
What do people think about it?
(click star to rate)
How common is it?
United States Rank #31,177
Reach 0.0011%

Versions

VersionDistribution
7.4.515 53.33%
7.0.454 46.67%

Other programs by LogMeIn

Technical Support Today

What is Technical Support Today?

Technical Support Today is a LogMeIn branded computer support and remote access product that uses a proprietary remote desktop protocol that is transmitted via SSL. This allows support technichians to provide remote based customer support services. The service connects the remote desktop and the local computer using SSL over TCP or UDP and utilizing NAT traversal techniques to achieve peer-to-peer connectivity when available.

About  (from LogMeIn)

LogMeIn Rescue is a powerful, easy-to-use remote support solution comprising three main components: a Technician Console, a Customer Applet, and an Administration Center. The online interface used by support technicians to conduct remote support sessions. Technicians can initiate new sessions or respond to online custo...  Read more

Overview

The most common release is 7.4.515, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 8 files and is usually about 7.29 MB (7,646,845 bytes).

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.29 MB

Program filesFiles installed by Technical Support Today

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
  • rahook.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL

Program behaviorsBehaviors exhibited

Service
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (8edf9b0d-4959-4047-a47e-ae893c7240e4)' (LMIRescue_8edf9b0d-4959-4047-a47e-ae893c7240e4).
Startup File (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
Startup File (All Users Run)
  • CallingCard.exe is loaded in the all users (HKLM) registry as a startup file name 'Allin1Convert Search Scope Monitor' which loads as "C:\Program Files2\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h.
Windows Firewall Allowed Program
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

How do I remove Technical Support Today?

Quickly and completely remove Technical Support Today from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Technical Support Today from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Technical Support Today, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Technical Support Today.

OS VERSIONS
Win 7 (SP1) 53%
Win XP 7%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 52%
Keep it 48%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 53.33%
Windows 8 33.33%
Windows Vista 6.67%
Windows XP 6.67%
Which OS releases does it run on?
Windows 7 Professional 26.67%
Windows 7 Home Premium 26.67%
Windows 8.1 26.67%
Windows Vista Home Premiu... 6.67%
Microsoft Windows XP 6.67%
Windows 10 Home 6.67%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.00%
Dell 20.00%
Acer 13.33%
Toshiba 13.33%
Intel 6.67%
Compaq 6.67%
Common models
HP 15 Notebook PC 15.38%
HPE-555t 15.38%
HP Compaq dc7600 Converti... 7.69%
TOSHIBA Satellite L755D 7.69%
TOSHIBA Satellite C875D 7.69%
Hewlett-Packard p7-1020 7.69%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com

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