84,488,480 programs installed

Should I remove hp instant support?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #23,027
United States Rank #13,650
Reach 0.0083%
Lifespan of installation (until removal)
< 4.53 days
133.61 days >
Average installed length: 70.20 days


VersionDistribution 56.44%
4.03.03 32.52%
4.03.00 11.04%

hp instant support

What is hp instant support?  (from Motive Communications)

When your devices go down, you need to get them back up and running—quick. Now more than ever, productivity is vital to success. Computing and printing needs to be up and running to do business. Who has enough time and the right expertise to troubleshoot, diagnose and resolve those problems? It's a lot easier via onlin...  Read more


hp instant support is a software program developed by Motive Communications. The most common release is, with over 98% of all installations currently using this version. The primary executable is named matcliwrapper.exe. The setup package generally installs about 24 files and is usually about 2.45 MB (2,569,656 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows XP and Windows 7 (SP1). While about 88% of users of hp instant support come from the United States, it is also popular in United Kingdom and Australia.

Program detailsProgram details

URL: www.hp.com/cpso-support-new/SDD
Installation folder: C:\Program Files\Hewlett-Packard\AiO\HPis
Uninstaller: C:\Program Files1\HEWLET~1\AiO\HPis\Uninstall.exe CeS
Estimated size: 2.45 MB

Program filesFiles installed by hp instant support

Program executable:matcliwrapper.exe
Path:C:\Program Files\hewlett-packard\hpis\bin\matcliwrapper.exe
Additional files:
  • installclient.js
  • uninstallclient.js

How do I remove hp instant support?

You can uninstall hp instant support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program hp instant support, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove hp instant support.

Win XP 80%
Win Vista 1%
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 81.60%
Windows 7 11.66%
Windows Vista 6.75%
Which OS releases does it run on?
Microsoft Windows XP 84.56%
Windows Vista Home Premiu... 6.04%
Windows 7 Home Premium 5.37%
Windows 7 Professional 3.36%
Windows 7 Ultimate 0.67%

Distribution by countryGeography

87.55% of installs come from the United States
Which countries install it?
  United States 87.55%
  United Kingdom 4.98%
  Australia 1.66%
  India 1.24%
  Canada 0.83%
  South Africa 0.41%
  Sri Lanka 0.41%
  Mexico 0.41%
  New Zealand 0.41%
  Argentina 0.41%
  Philippines 0.41%
  Israel 0.41%
  Luxembourg 0.41%
  Ireland 0.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 38.52%
Intel 16.39%
Hewlett-Packard 10.66%
American Megatrends 7.38%
ASUS 6.56%
Sahara 5.74%
Gateway 4.10%
Compaq 3.28%
Packard Bell 0.82%
Acer 0.82%
Common models
Dell Computer Dimension 4... 5.66%
HP-Pavilion NC768AA-ABA a... 2.83%
Dell Computer Dimension 4... 2.83%
Dell Computer Dimension 2... 2.83%
Dell Computer Dimension 8... 1.89%
Parallels Software Intern... 1.89%


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