eSupport Toolbar Updater
What is eSupport Toolbar Updater?
eSupport Toolbar Updater is a software utility that installs with the Ask.com internet browser toolbar and keeps it automatically updated.
About (from Ask.com)
The ASK Updater is a client application that came with your Ask Toolbar. The Updater's job is to keep your Toolbar up to date to provide you with new features and to increase compatibility. The ASK Updater may also remind you to upgrade certain features of your Windows computer such as browsers, and other optional Micr... Read more
Overview
eSupport Toolbar Updater is a software program developed by Ask.com. The most common release is 1.2.0.20007, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The programs's main executable is Updater.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 3.98 MB of memory. A majority of users end up uninstalling this less than a week of it being installed. The setup package is about 1.36 MB (1,424,880 bytes) when donwloaded. The installed file Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP1). While about 78% of users of eSupport Toolbar Updater come from the United States, it is also popular in Canada and United Kingdom.
- Malware detected in the program
- Automatically starts with Windows
- Integrates into the web browser
- Typically distributed through a pay-per-install bundle
- The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in eSupport Toolbar Updater.
Updater.exe (31b522014fc560c122cdfa72d47ca940) has been flagged by the following 2 scanners: |
Anti-Virus software | Version | Detection |
Baidu-International |
4.0.3.1486 |
PUA.Win32.AskToolbar.81 |
ESET-NOD32 |
8.10201 |
a variant of Win32/Bundled.Toolbar.Ask.G |
eSupport Toolbar Updater has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Program details
URL: sp.ask.com/toolbar
Installation folder: C:\Program Files\ask.com\updater
Uninstaller: C:\Program Files\Ask.com\Updater\Updater.exe -uninstall
Estimated size: 1.36 MB
Files installed by eSupport Toolbar Updater
Program executable: | Updater.exe (Malware detected) |
Name: | Updater |
| Ask Updater |
Path: | C:\Program Files\ask.com\updater\Updater.exe |
MD5: | 31b522014fc560c122cdfa72d47ca940 |
| Ask Updater runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.
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(Malware detected) Updater.exe (by Ask) - Updater (Ask Updater)
Behaviors exhibited
Startup File (All Users Run)
- Updater.exe is loaded in the all users (HKLM) registry as a startup file name 'ApnUpdater' which loads as "C:\Program Files\Ask.com\Updater\Updater.exe".
Resource utilization averages
Show technical details
Updater.exe |
Memory: | 3.98 MB | |
Total CPU: | 0.0001011287% | |
Kernel CPU: | 0.00004446% | |
User CPU: | 0.00005667% | |
How do I remove eSupport Toolbar Updater?
You can uninstall eSupport Toolbar Updater from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program eSupport Toolbar Updater, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove eSupport Toolbar Updater.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by eSupport Toolbar Updater you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 50%
Win XP 25%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
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Uninstall it 82%
Keep it 18%
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Windows
Which Windows OS versions does it run on?
Windows 7 |
50.00% |
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Windows Vista |
25.00% |
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Windows XP |
25.00% |
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Which OS releases does it run on? |
Windows 7 Home Premium |
50.00% |
|
Windows Vista Home Premiu... |
25.00% |
|
Microsoft Windows XP |
25.00% |
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Geography
77.78% of installs come from the United States
Which countries install it?
United States |
77.78% |
Canada |
11.11% |
United Kingdom |
11.11% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
50.00% |
|
NEC |
25.00% |
|
Dell |
25.00% |
|
Common models |
HP-Pavilion WE279AA-ABF p... |
33.33% |
|
Dell Inspiron 7720 |
33.33% |
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Compaq-Presario NC769AA-A... |
33.33% |
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About Ask.com
Ask focuses on search traffic through various methods, the number being installation of its toolbars through a lot of bundle and rebrand programs.
Publisher URL: www.ask.com