84,488,480 programs installed

Should I remove Web Assistant?

What percent of users and experts removed it?
83% remove it17% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #15,248
United States Rank #26,792
Reach 0.0184%
Lifespan of installation (until removal)
< 83.24 days
1233.77 days >
Average installed length: 648.25 days


VersionDistribution 100.00%

Other programs by Perion Network

Web Assistant

Remove Web Assistant
Powered by Reason Antivirus

What is Web Assistant?

Web Assistant installs into the IE and Firefox web browsers and provides advertisier supported searchs that changes and redircts default search results as well as DNS errors. Web Assistant becomes the browser's default search provider which changes all search requests as well as tracks your Internet surfing behavior in order display targeted advertising.


During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). In the Google Chrome browser, it will add an extension. The primary executable is named ExtensionUpdaterService.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 7 files and is usually about 2.19 MB (2,297,886 bytes). The installed file ExtensionUpdaterService.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.
  • Malware detected in the program
  • Automatically starts with Windows
  • Integrates into the web browser
  • Installs a Windows Service
  • Hijacks the browser's default search provider
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Web Assistant.
ExtensionUpdaterService.exe (d75398987c968dcbabc411e08029e387) has been flagged by the following 6 scanners:
Anti-Virus softwareVersionDetection
Antiy-AVL Trojan/Win32.Agent
ESET-NOD32 7.8752 a variant of Win32/Toolbar.BitCocktail.B
Malwarebytes v2013.09.27.06 PUP.Optional.SweetPacks.A
Sophos 4.91 BitCocktail
TrendMicro-HouseCall 7.2.270 TROJ_GEN.F47V0315
ViRobot 2011.4.7.4223 Trojan.Win32.A.Agent.188760
Extension32.dll (48ab00973a5d97961a6a728bfe5ae9f2) has been flagged by the following 9 scanners:
Anti-Virus softwareSoftware versionDetection
Bkav FE W32.Clodf1a.Trojan.5c3f
ESET-NOD32 9256 a variant of Win32/Toolbar.Perion.A
K7 AntiVirus 9.175.10750 Unwanted-Program ( 00454f261 )
K7GW 9.175.10750 Unwanted-Program ( 00454f261 )
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
McAfee 5.600.0.1067 Artemis!48AB00973A5D
McAfee-GW-Edition 2013 Artemis!48AB00973A5D
Sophos 4.96.0 BitCocktail
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0830
DGChrome.exe (b742c116da61626fdee975b78d3b4a60) has been flagged by the following 4 scanners:
Anti-Virus softwareSoftware versionDetection
AVware BitCocktail
ESET-NOD32 11462 a variant of Win32/Toolbar.Perion.J potentially unwanted
TrendMicro-HouseCall 9.700.0.1001 Suspicious_GEN.F47V0305
VIPRE Antivirus 39276 BitCocktail (not malicious)
source.crx (49fd0aa8f267370768ca4776ae927bf8) has been flagged by the following 3 scanners:
Anti-Virus softwareSoftware versionDetection
Baidu-International Adware.Win32.Perion.E
Clam AntiVirus WIN.Trojan.Genome-43
ESET-NOD32 10396 Win32/Toolbar.Perion.D
Extension64.dll (3f9c8f7072794cbbb00fdf9932aa4303) has been flagged by the following 2 scanners:
Anti-Virus softwareSoftware versionDetection
Sophos 4.94.0 BitCocktail
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0905
       View all 24 all detections

Program detailsProgram details

Displayed publisher: IncrediBar
URL: www.incredibar.com
Installation folder: C:\Program Files\Web Assistant\
Uninstaller: "C:\Program Files\Web Assistant\unins000.exe"
Estimated size: 2.19 MB

Program filesFiles installed by Web Assistant

Program executable:ExtensionUpdaterService.exe (Malware detected)
Signed by:Bit Cocktail Ltd.
Path:C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
Plazy Updater is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.
Additional files:
  • InstallerHelper.dll
  • (Malware detected) DGChrome.exe - dgchrome
  • (Malware detected) Extension32.dll
  • (Malware detected) Extension64.dll
  • (Malware detected) ExtensionUpdaterService.exe
  • (Malware detected) source.crx
  • unins000.exe - Setup/Uninstall

Program behaviorsBehaviors exhibited

2 Internet Explorer BHOs
  • Extension64.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Web Assistant' with the class of {336D0C35-8A85-403a-B9D2-65C292C39087} (Web Assistant Helper).
  • Extension32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Web Assistant' with the class of {336D0C35-8A85-403a-B9D2-65C292C39087} (Web Assistant Helper).
2 Scheduled Tasks
  • unins000.exe is scheduled as a task with the class '{83F493FF-E35C-4B6F-B50E-A8464A53EAD7}' (runs on registration).
  • DGChrome.exe is scheduled as a task named 'DGChrome27902 Watcher'.
Scheduled Task (Boot/Login)
  • DGChrome.exe is automatically launched at startup through a scheduled task named DGChrome27750 Watcher.
  • ExtensionUpdaterService.exe runs as a service named 'Web Assistant Updater' (Web Assistant Updater).

How do I remove Web Assistant?

Quickly and completely remove Web Assistant from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Download Reason's ‘Should I Remove It?’Remove Web Assistant from your computer.
Or, you can uninstall Web Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Web Assistant, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Web Assistant.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Web Assistant you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
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Win 7 (SP1) 76%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 83%
Keep it 17%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 81.01%
Windows XP 11.17%
Windows Vista 4.19%
Windows 10 3.63%
Which OS releases does it run on?
Windows 7 Home Premium 53.52%
Microsoft Windows XP 10.99%
Windows 7 Ultimate 10.42%
Windows 7 Professional 8.45%
Windows 7 Home Basic 6.20%
Windows Vista Home Premiu... 2.82%

Distribution by countryGeography

16.76% of installs come from Germany
Which countries install it?
  Germany 16.76%
  United States 15.68%
  Italy 14.05%
  Spain 8.11%
  France 5.68%
  Colombia 5.14%
  Mexico 5.14%
  Brazil 4.86%
  Argentina 3.78%
  United Kingdom 3.78%
  India 3.51%
  Netherlands 3.51%
  Malaysia 2.16%
  Sweden 1.35%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 32.24%
Acer 23.36%
Dell 12.15%
ASUS 10.28%
Samsung 5.14%
Medion 4.21%
American Megatrends 2.80%
Toshiba 2.80%
Lenovo 1.87%
Sahara 1.40%
Common models
HP Pavilion g6 Notebook P... 8.51%
HP Pavilion dv6 Notebook ... 4.26%
HP Pavilion g4 Notebook P... 3.55%
HP Pavilion g7 Notebook P... 3.55%
ECS P43G 2.13%
Acer Aspire 5742G 2.13%

About Perion Network

Perion Network, formerly IncrediMail, is a consumer software company that develops programs to "make people's online experience simple, safe and enjoyable".
Publisher URL: www.perion.com


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