84,488,480 programs installed

Should I remove Update_msi?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #12,899
United States Rank #15,523
Reach 0.0242%


1.0.0 100.00%



Update_msi is a software program developed by Default Company Name. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named javaws.exe. The setup package generally installs about 296 files and is usually about 2.25 MB (2,363,392 bytes). The installed file Adobe AIR Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 31% of users of Update_msi come from the United States, it is also popular in Italy and France.

Program detailsProgram details

Installation folder: C:\Program Files\microsoft sdks\windows\v8.0a\bootstrapper\packages\sqlclrtypes_x86\zh-hant
Uninstaller: MsiExec.exe /I{59B5A9CD-253D-4C41-A073-B387D4C9672D}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.25 MB
Language: English (United States)

Program filesFiles installed by Update_msi

Program executable:javaws.exe
Name:Java(TM) Platform SE 8 U121
Java(TM) Web Start Launcher
Path:C:\Program Files\java\jre1.8.0_73\bin\javaws.exe
Additional files:
  • unpux.dll (by Microsoft) - UNPUX
  • unpuxhost.exe (by Microsoft) - UNPUXHost
  • unpuxlauncher.exe - UNP UXLauncher
  • Adobe AIR Updater.exe (by Adobe Systems) - Adobe AIR (Adobe AIR Installer)
  • airappinstaller.exe (by Adobe Systems) - Adobe AIR Application Installer
  • gfwlclient.resources.dll (by Microsoft®) - Microsoft® Games for Windows® - LIVE
  • NPSWF32.dll - Shockwave Flash (Shockwave Flash 254.0 r0)
  • template.exe
  • WebKit.dll - WebKit DLL used by Adobe AIR (WebKit dynamic link library)
  • xliveservices.resources.dll (by Microsoft®)
  • _ispmres.dll (by Flexera Software) - Software Manager (FLEXnet Connect Software Manager Resource DLL)
  • _isusres.dll (by Flexera Software)
  • activation.dll (by CAMO Software) - The Unscrambler X (Activation)
  • activationmain.exe (by CAMO Software) - ActivationMain
  • AdobeCP15.dll - AdobeCP Dynamic Link Library
  • agent.exe - FLEXnet Connect Agent
  • audiofetch.dll (by ScanSoft) - RealSpeak (Audio Fetcher)
  • audioout.dll (by Nuance Communications) - core_audioout
  • avlupdates.js
  • awapi4.dll (by WexTech Systems) - AnswerWorks (AnswerWorks 4 API)
  • awt.dll (by Oracle) - Java(TM) Platform SE 8 (Java(TM) Platform SE binary)
  • awtport.dll (by WexTech Systems) - AnswerWorks TPort Search glue
  • bci.dll (by Oracle)
  • bikaq.exe (by IEC) - WizzRSS
  • bikaqhlp.dll
  • c1.c1excel.2.dll (by ComponentOne) - ComponentOne C1Excel
  • c1.c1pdf.2.dll (by ComponentOne) - ComponentOne C1Pdf
  • c1.win.c1chart.2.dll - ComponentOne C1Chart
  • c1.win.c1chart3d.2.dll - ComponentOne C1Chart3D
  • c1.win.c1command.2.dll - ComponentOne Command
  • c1.win.c1flexgrid.2.dll - ComponentOne C1FlexGrid
  • camo.plot.model.dll - Camo.MultiViz.Model
  • camo.plot.ui.dll - Camo.MultiViz.Ui
  • camo.plot.view.dll - Camo.MultiViz.Scene
  • cluster.dll - Cluster
  • collapsiblesplitter.dll - CollapsibleSplitter
  • combrk.dll (by Nuance Communications) - Win32_WinCE Broker for CDF product
  • comrsrc.dll - comrsrc_lite
  • comsyssvc.dll - core_comsyssvc
  • corenumeric.dll - corenumericD
  • coreresources.dll - CoreResources
  • cosmo.dll
  • d3dcompiler_43.dll - Microsoft® DirectX for Windows® (Direct3D HLSL Compiler)
  • d3dcompiler_46.dll
  • dataselector.dll - Data Selector
  • dcpr.dll
  • dcteg.dll - Dictionary Engine
  • decora_sse.dll
  • defaulttheme.dll (by VER_COMPANYNAME_STR) - GFWLive Default Theme
  • deploy.dll - Java(TM) Platform SE 8 U121 (Java Deployment Library)
  • dformd.dll
  • doe.dll - DOE
  • doecore.dll - DOPT ALGO
  • domain_mngr.dll
  • dotnetfx3setup.exe - Microsoft .NET Framework 3.0 (SFX Setup)
  • dsetup.dll - Direct driver preloader
  • dsetup32.dll - Microsoft® DirectX para Windows® (Programa de Instalação do DirectX - peça de 32 bits)
  • dt_shmem.dll
  • dt_socket.dll
  • dwusplay.dll (by InstallShield Software) - InstallShield Update Service (InstallShield Update Service Setup Player Module)

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • npfacebookvideocalling.dll is loaded in the Google Chrome web browser as 'npFacebookVideoCalling.dll'.
Internet Explorer BHO
  • jp2ssv.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Java(tm) Plug-In 2 SSV Helper' with the class of {DBC80044-A445-435b-BC74-9C25C1C588A9}.
Internet Explorer Extension
  • jp2iexp.dll is installed as an Internet Explorer extension using the class {08B0E5C0-4FCB-11CF-AAA5-00401C608501}.
Mozilla Plugin
  • npfacebookvideocalling.dll is loaded into Mozilla Firefox under the product name 'Facebook Video Calling' with a plugin key of '@Skype Limited.com/Facebook Video Calling Plugin'.
6 Scheduled Tasks
  • bikaq.exe is scheduled as a task named 'BikaQ_FetchAndUpgrade_CanBeDel' (runs on boot).
  • unpuxlauncher.exe is scheduled as a task named 'Unlock' (runs on session change).
  • unpcampaignmanager.exe is scheduled as a task named 'RunCampaignManager' (runs daily at 11.37).
  • isuspm.exe is scheduled as a task named 'Software Manager (optimized)' (runs weekly on Wednesdays at 00:00).
  • hitleap viewer.exe is scheduled as a task named 'Hitleap' (runs on boot).
  • gfwlive.exe is scheduled as a task with the class '{FD4C4B1F-E9DD-483E-AED0-0218ADBE8BB6}' (runs on registration).
4 Scheduled Tasks (Boot/Login)
  • isuspm.exe is automatically launched at startup through a scheduled task named 5.
  • bikaq.exe is automatically launched at startup through a scheduled task named BikaQ_FetchAndUpgrade_CanBeDel.
  • unpuxlauncher.exe is automatically launched at startup through a scheduled task named Logon.
  • hitleap viewer.exe is automatically launched at startup through a scheduled task named Hitleap.
Startup File (User Run)
  • isuspm.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'ISUSPM (1)' and executes as C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler.
Startup File (All Users Run)
  • isuspm.exe is loaded in the all users (HKLM) registry as a startup file name 'ISUSPM' which loads as "C:\ProgramData\FLEXnet\Connect\11\isuspm.exe" -scheduler.
2 Windows Firewall Allowed Programs
  • facebookvideocalling.exe is added as a firewall exception for 'C:\Documents and Settings\user\Application Data\Facebook\Video\Skype\FacebookVideoCalling.exe'.
  • javaw.exe is added as a firewall exception for 'C:\Program Files\Java\jre1.8.0_111\bin\javaw.exe'.

How do I remove Update_msi?

You can uninstall Update_msi from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Update_msi, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Update_msi.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Update_msi you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 10 67%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 67.30%
Windows 7 31.03%
Windows XP 1.68%
Which OS releases does it run on?
Windows 10 Home 23.11%
Windows 10 Pro 18.70%
Windows 7 Ultimate 16.81%
Windows 10 Home Single La... 9.03%
Windows 7 Professional 7.98%
Windows 8.1 Pro 5.04%

Distribution by countryGeography

31.14% of installs come from the United States
Which countries install it?
  United States 31.14%
  Italy 12.95%
  France 8.07%
  Singapore 7.13%
  Germany 5.44%
  Spain 5.44%
  Brazil 3.75%
  Netherlands 3.38%
  United Kingdom 3.00%
  Australia 1.69%
  Austria 1.31%
  Colombia 1.31%
  Czech Republic 1.31%
  Greece 1.31%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 25.93%
Hewlett-Packard 24.92%
ASUS 15.49%
Dell 10.77%
Lenovo 10.44%
Samsung 3.70%
Toshiba 3.70%
Medion 2.36%
Common models
ASUS All Series 7.51%
HP HP Notebook 6.94%
HP HP Pavilion Notebook 2.89%
HP Pavilion dv6 Notebook ... 2.31%
Acer Aspire E5-573G 1.73%
Acer Aspire E5-571G 1.73%


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