84,488,480 programs installed

Should I remove The Cleaner version 9?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #31,874
United States Rank #33,535
Reach 0.0042%
Lifespan of installation (until removal)
< 40.57 days
283.28 days >
Average installed length: 148.84 days


9 100.00%

The Cleaner version 9


The Cleaner version 9 is a program developed by MooSoft Development. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software installer includes 13 files and is usually about 321.16 MB (336,755,978 bytes). cleaner8_update.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 37% of users of The Cleaner version 9 come from the United States, it is also popular in France and Canada.

Program detailsProgram details

URL: www.moosoft.com
Help link: www.moosoft.com/customer-service
Installation folder: C:\Program Files\The Cleaner\
Uninstaller: "C:\Program Files\The Cleaner\unins000.exe"
Estimated size: 321.16 MB

Program filesFiles installed by The Cleaner version 9

  • cleaner8_update.exe - The Cleaner v9 (The Cleaner v8 to v9 Upgrade)
  • mhelper.exe - MooSoft Helper Service
  • tcap.exe - TCActive! v9 (TCActive! GUI)
  • ccl.exe - The Cleaner (The Cleaner v9 Command Line)
  • cleaner_cl.exe - The Cleaner 2011 Command Line
  • cleaner7_update.exe - The Cleaner Setup
  • cleaner8.exe - The Cleaner v8 2012
  • cleaner9.exe - The Cleaner 9
  • cleaner9_update.exe
  • se.exe - MooHelper SE Check

Program behaviorsBehaviors exhibited

Scheduled Task
  • cleaner9.exe is scheduled as a task named 'The Cleaner 9 Update' (runs daily at 3:00 AM).
  • mhelper.exe runs as a service named 'The Cleaner Helper Service' (moohelp) "Helps to fix files and registry keys locked by malware.".
Startup File (User Run)
  • tcap.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'tcactive' and executes as C:\Program Files\The Cleaner\tcap.exe.

How do I remove The Cleaner version 9?

You can uninstall The Cleaner version 9 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program The Cleaner version 9, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove The Cleaner version 9.

Win 7 (SP1) 60%
Win 7 6%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.27%
Windows 10 26.51%
Windows XP 7.23%
Which OS releases does it run on?
Windows 7 Home Premium 26.51%
Windows 7 Ultimate 25.30%
Windows 7 Professional 12.05%
Microsoft Windows XP 7.23%
Windows 8.1 6.02%
Windows 8.1 Pro 4.82%

Distribution by countryGeography

36.56% of installs come from the United States
Which countries install it?
  United States 36.56%
  France 9.68%
  Canada 5.38%
  Germany 5.38%
  Italy 5.38%
  Netherlands 3.23%
  DZ 2.15%
  United Kingdom 2.15%
  Iran 2.15%
  MA 2.15%
  Poland 2.15%
  Portugal 2.15%
  Russia 2.15%
  Saudi Arabia 2.15%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 33.96%
Hewlett-Packard 30.19%
Dell 13.21%
American Megatrends 9.43%
ASUS 7.55%
Common models
HP Pavilion dv7 Notebook ... 4.69%
HP G62 Notebook PC 3.13%
ZOOSTORM 7000-0023B 1.56%
Sony VPCF24P1E 1.56%
Sony VPCEH2J1E 1.56%


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