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Should I remove The Cleaner 2011?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
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How common is it?
Global Rank #45,191
Reach 0.0019%

The Cleaner 2011


The Cleaner 2011 is a program developed by MooSoft Development. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 8 files and is usually about 45.86 MB (48,082,619 bytes). cleaner7_update.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 35% of users of The Cleaner 2011 come from France, it is also popular in the United States and Canada.

Program detailsProgram details

URL: www.moosoft.com
Help link: www.moosoft.com/TheCleaner/Support
Installation folder: C:\Program Files\The Cleaner\
Uninstaller: "C:\Program Files\The Cleaner\unins000.exe"
Estimated size: 45.86 MB

Program filesFiles installed by The Cleaner 2011

  • mhelper.exe - The Cleaner 2011 (MooSoft Helper Service)
  • tcap.exe - TCActive! 2011 (TCActive! GUI)
  • cleaner_cl.exe - The Cleaner (The Cleaner 2011 Command Line)
  • cleaner7.exe - The Cleaner 2011
  • cleaner7_update.exe - The Cleaner Setup
  • cleaner6.exe
  • cleaner6_update.exe

Program behaviorsBehaviors exhibited

  • mhelper.exe runs as a service named 'The Cleaner 2011 Helper Service' (moohelp) "Helps to fix files and registry keys locked by malware.".
Startup File (User Run)
  • tcap.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'tcactive' and executes as C:\Program Files\The Cleaner\tcap.exe.

How do I remove The Cleaner 2011?

You can uninstall The Cleaner 2011 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program The Cleaner 2011, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove The Cleaner 2011.

Win 7 (SP1) 38%
Win Vista (SP1) 3%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 43.24%
Windows 10 24.32%
Windows XP 16.22%
Windows Vista 16.22%
Which OS releases does it run on?
Windows 7 Home Premium 25.00%
Windows Vista Home Premiu... 16.67%
Microsoft Windows XP 13.89%
Windows 7 Ultimate 11.11%
Windows 10 Home 5.56%
Windows 7 Professional 5.56%

Distribution by countryGeography

35.00% of installs come from France
Which countries install it?
  France 35.00%
  United States 17.50%
  Canada 7.50%
  Germany 7.50%
  Spain 5.00%
  Poland 5.00%
  Austria 2.50%
  Belgium 2.50%
  Colombia 2.50%
  DZ 2.50%
  United Kingdom 2.50%
  IQ 2.50%
  MA 2.50%
  Saudi Arabia 2.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 33.33%
Acer 21.21%
Dell 9.09%
Sony 6.06%
Medion 6.06%
American Megatrends 6.06%
Sahara 3.03%
Lenovo 3.03%
Gateway 3.03%
Compaq 3.03%
ASUS 3.03%
Common models
MAXDATA Favorit 5000I 5.71%
Sony VPCEH3U1E 2.86%
Sony VGN-SR21M_S 2.86%
Packard Bell NEC IMEDIA 5... 2.86%
Packard Bell Easynote LE6... 2.86%
Notebook P17SM-A ... 2.86%


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