84,488,480 programs installed

Should I remove Shield Plus?

What percent of users and experts removed it?
80% remove it20% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #22,683
United States Rank #31,837
Reach 0.0086%
Lifespan of installation (until removal)
< 6.40 days
188.92 days >
Average installed length: 99.26 days

Shield Plus

What is Shield Plus?

ShieldPlusis an Internet toolbar/plugin (for Internet Explorer it runs as a BHO, in Chrome and Firefox it will run as an extension) that plugs into the user's default web browser and will modify a number of settings such as taking control of the browser's search and home pages, new tab functionality as well as DNS 'not found' redirection. Additionally this potentially unwanted program will change some security settings of the browser that might also lower the overall security of the user's PC. This is done in order to allow the program to run uninterrupted. Should the user attempt to uninstall the software using the standard methods in Add/Remove Programs, only parts of this PUP will be uninstalled and some items such as the modified search and home pages may still point to an unwanted web page. Also to note as disclosed in the privacy policy, the program will track and report behaviors or the user while the plugin is installed including but not limited to the URLs and web pages the user visits as well as search terms and search results the user queries.


It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is spprt.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 2 files and is usually about 644.68 KB (660,156 bytes).
  • Possible malware installed by this program
  • Adds a background Windows Service
  • Hijacks the web browser's home page
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Shield Plus.
spsvc.exe (8ffc9f88c49a8c8da78ee6110853c458) has been flagged by the following 3 scanners:
Anti-Virus softwareVersionDetection
avast! 2014.9-140620 Win32:Rootkit-gen [Rtk]
Qihoo-360 Win32/RootKit.Rootkit.7e5
TrendMicro-HouseCall 7.2.171 TROJ_GEN.F47V0606
Bundled relationships

Program detailsProgram details

Displayed publisher: ShieldPlus.
Installation folder: C:\users\user\appdata\local\shieldplus\spprt
Uninstaller: "C:\users\user\appdata\Local\ShieldPlus\spprt\spprt.exe" -uninstall
Estimated size: 644.68 KB

Program filesFiles installed by Shield Plus

Program executable:spprt.exe
Name:Shield Plus Process
Shield Plus Process Application
Additional files:
  • spsvc.exe - Shield Plus Service (Shield Plus Service Application)

Program behaviorsBehaviors exhibited

  • spsvc.exe runs as a service named 'ShieldPlusService' (Service).

How do I remove Shield Plus?

You can uninstall Shield Plus from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Shield Plus, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Shield Plus.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Win 7 (SP1) 49%
Win XP 1%
Windows Service? Yes
(Installs a service)
Uninstall it 80%
Keep it 20%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 63.91%
Windows 10 26.04%
Windows XP 7.10%
Windows Vista 2.96%
Which OS releases does it run on?
Windows 7 Home Premium 27.81%
Windows 7 Ultimate 19.53%
Windows 7 Professional 13.02%
Windows 8.1 9.47%
Microsoft Windows XP 7.10%
Windows 8.1 Pro 4.14%

Distribution by countryGeography

21.74% of installs come from the United States
Which countries install it?
  United States 21.74%
  Germany 6.52%
  United Kingdom 5.98%
  MA 5.43%
  India 4.89%
  DZ 4.35%
  Canada 3.80%
  Malaysia 3.80%
  TN 3.26%
  Italy 3.26%
  Indonesia 2.72%
  Philippines 2.72%
  Pakistan 2.17%
  BD 2.17%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 25.00%
Hewlett-Packard 24.11%
Dell 18.75%
ASUS 9.82%
Toshiba 7.14%
Lenovo 4.46%
Intel 3.57%
Samsung 1.79%
Common models
HP Pavilion g6 Notebook P... 2.78%
HP Pavilion g4 Notebook P... 2.78%
HP ENVY dv6 Notebook PC 1.85%
Acer Aspire 5738 1.85%
HP Pavilion dv6 Notebook ... 1.85%


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