84,488,480 programs installed

Should I remove PC Helpdesk?

What percent of users and experts removed it?
54% remove it46% keep it
Overall Sentiment
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How common is it?
Reach <0.001%


1.0.5 100.00%

PC Helpdesk

What is PC Helpdesk?  (from ShieldApps)

ShieldApp’s widgets and addons include various vertical-tailored addons that are prompting the users for various responses according to the vertical and specific partner requests. Our widgets are best utilized to promote installs, services, registration funnels and trial-to-premium conversions.


PC Helpdesk is a program developed by ShieldApps. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. The main program executable is PCHelpdesk.exe. The software installer includes 6 files and is usually about 3.85 MB (4,040,938 bytes). updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). The distribution of this has mostly been seen in the United States.
  • Automatically starts with Windows

Program detailsProgram details

URL: shieldapps.com/white-label-software-program
Installation folder: C:\Program Files\PC Helpdesk\
Uninstaller: MsiExec.exe /X{F5758CFA-6348-4760-AAFE-E1A4F6D3EEBB}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.85 MB
Language: English (United States)

Program filesFiles installed by PC Helpdesk

Program executable:PCHelpdesk.exe
Name:PC Helpdesk
Path:C:\Program Files\PC Helpdesk\PCHelpdesk.exe
Additional files:
  • HelperClasses.dll - HelperClasses
  • PCHelpdesk.exe - PC Helpdesk
  • updater.exe - updater 1.0.5 © ShieldApps, Inc, 2014
  • ComponentFactory.Krypton.Toolkit.dll (by Component Factory) - Krypton Toolkit (ComponentFactory.Krypton.Toolkit)
  • Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)
  • InstAct.exe - InstAct

Program behaviorsBehaviors exhibited

Scheduled Task (Boot/Login)
  • PCHelpdesk.exe is automatically launched at startup through a scheduled task named PCHelpdesk_Start.

How do I remove PC Helpdesk?

You can uninstall PC Helpdesk from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PC Helpdesk, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PC Helpdesk.

Scheduled task? Yes
(Runs on Windows boot)
Uninstall it 54%
Keep it 46%
Windows 7 (SP1)

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%


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