ServiceSupportTool
Overview
ServiceSupportTool is a software program developed by Canon. The most common release is 4.72.0000, with over 98% of all installations currently using this version. The setup package generally installs about 18 files and is usually about 21.47 MB (22,514,501 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 51% of users of ServiceSupportTool come from the United States, it is also popular in India and Italy.
Program details
URL: www.usa.canon.com
Installation folder: C:\Canon\ServiceSupportTool\
Uninstaller: MsiExec.exe /X{30D084BB-7535-487B-AB5A-D910698F5F83}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 21.47 MB
Files installed by ServiceSupportTool
-
DLM10.exe - ServiceSupportTool DLM10 (DLM10 v4.72_000)
-
DLM20.exe - ServiceSupportTool DLM20 (DLM20 v4.72_000)
-
Bpchost.exe - ServiceSupportTool DLM0 (ServiceSupportTool DLM0 v4.72_000)
-
Dlm2.exe - ServicSupportTool DLM7 (Service Support Tool DLM2 v3.31)
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DLM7.exe - ServiceSupportTool DLM7 v4.65
-
DLM8.exe - ServicSupportTool DLM8 (ServiceSupportTool DLM8 v3.34)
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DLM3.exe - Service Support Tool
-
DLM4.exe
-
DLM5.exe
-
DLM6.exe
-
DLM1.EXE - ServiceSupportTool (Service Support Tool DLM1 v3.11)
-
DLM1U.EXE - Service Support Tool DLM1u v3.11
-
USBAcc.dll (by NIIGATA CANOTEC Co,Inc) - USB Win32 Access Helper( For STEI USB Class Driver ) (USB Win32 Access Helper)
-
USBAdpAcc.dll (by NIIGATA CANOTEC Co,Inc) - USB-10 Cable Win32 Access Helper
-
BitroAcc.dll (by CANOTEC Co,Inc) - BiTronic/V Win32 Access Helper
How do I remove ServiceSupportTool?
You can uninstall ServiceSupportTool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program ServiceSupportTool, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove ServiceSupportTool.
OS VERSIONS
Win 7 (SP1) 52%
Win 7 4%
|
|
USER ACTIONS
 |
Uninstall it 12%
Keep it 88%
|
|
|
AVERAGE INSTALL LIFESPAN
380.93
Days
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
55.56% |
|
| Windows 10 |
29.63% |
|
| Windows XP |
11.11% |
|
| Windows Vista |
3.70% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
30.77% |
|
| Windows 7 Ultimate |
11.54% |
|
| Microsoft Windows XP |
11.54% |
|
| Windows 10 Pro |
7.69% |
|
| Windows 8 Pro |
7.69% |
|
| Windows 8.1 Pro |
7.69% |
|
Geography
51.28% of installs come from the United States
Which countries install it?
| United States |
51.28% |
| India |
10.26% |
| Italy |
10.26% |
| France |
7.69% |
| Germany |
5.13% |
| Croatia |
5.13% |
| Taiwan |
2.56% |
| CM |
2.56% |
| Romania |
2.56% |
| Canada |
2.56% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
30.77% |
|
| Hewlett-Packard |
26.92% |
|
| Lenovo |
23.08% |
|
| GIGABYTE |
3.85% |
|
| Samsung |
3.85% |
|
| American Megatrends |
3.85% |
|
| Intel |
3.85% |
|
| Acer |
3.85% |
|
Common models |
| Dell Latitude D630 |
8.70% |
|
| HP Compaq 8100 Elite CMT ... |
8.70% |
|
| Dell Vostro 470 |
4.35% |
|
| Samsung R510/P510 |
4.35% |
|
| LENOVO 62742JG |
4.35% |
|
| LENOVO 2537DW9 |
4.35% |
|
About Canon
Canon is a manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers and computer printers.
Publisher URL: www.canon.com