82,399,351 programs installed

Should I remove ServiceSupportTool?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0014%


4.74.0000 5.26%
4.72.0000 26.32%
4.63.0000 21.05%
4.52.0000 21.05%
4.22.0000 5.26%
4.04.0000 5.26%
3.35.0000 10.53%
3.11.0000 5.26%

Other programs by Canon



ServiceSupportTool is a software program developed by Canon. The most common release is 4.72.0000, with over 98% of all installations currently using this version. The setup package generally installs about 18 files and is usually about 21.47 MB (22,514,501 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 48% of users of ServiceSupportTool come from the United States, it is also popular in Italy and India.

Program detailsProgram details

URL: www.usa.canon.com
Installation folder: C:\Canon\ServiceSupportTool\
Uninstaller: MsiExec.exe /X{30D084BB-7535-487B-AB5A-D910698F5F83}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 21.47 MB

Program filesFiles installed by ServiceSupportTool

  • DLM10.exe - ServiceSupportTool DLM10 (DLM10 v4.72_000)
  • DLM20.exe - ServiceSupportTool DLM20 (DLM20 v4.72_000)
  • Bpchost.exe - ServiceSupportTool DLM0 (ServiceSupportTool DLM0 v4.72_000)
  • Dlm2.exe - ServicSupportTool DLM7 (Service Support Tool DLM2 v3.31)
  • DLM7.exe - ServiceSupportTool DLM7 v4.65
  • DLM8.exe - ServicSupportTool DLM8 (ServiceSupportTool DLM8 v3.34)
  • DLM3.exe - Service Support Tool
  • DLM4.exe
  • DLM5.exe
  • DLM6.exe
  • DLM1.EXE - ServiceSupportTool (Service Support Tool DLM1 v3.11)
  • DLM1U.EXE - Service Support Tool DLM1u v3.11
  • USBAcc.dll (by NIIGATA CANOTEC Co,Inc) - USB Win32 Access Helper( For STEI USB Class Driver ) (USB Win32 Access Helper)
  • USBAdpAcc.dll (by NIIGATA CANOTEC Co,Inc) - USB-10 Cable Win32 Access Helper
  • BitroAcc.dll (by CANOTEC Co,Inc) - BiTronic/V Win32 Access Helper

How do I remove ServiceSupportTool?

Quickly and completely remove ServiceSupportTool from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall ServiceSupportTool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ServiceSupportTool, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ServiceSupportTool.

Win 7 (SP1) 60%
Win 7 5%
Uninstall it 12%
Keep it 88%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 65.00%
Windows 8 20.00%
Windows XP 10.00%
Windows Vista 5.00%
Which OS releases does it run on?
Windows 7 Professional 31.58%
Windows 7 Ultimate 15.79%
Microsoft Windows XP 10.53%
Windows 7 Enterprise 10.53%
Windows 8 Pro 10.53%
Windows 7 Starter 5.26%

Distribution by countryGeography

48.15% of installs come from the United States
Which countries install it?
  United States 48.15%
  Italy 11.11%
  India 7.41%
  France 7.41%
  Croatia 7.41%
  Taiwan 3.70%
  Germany 3.70%
  Romania 3.70%
  CM 3.70%
  Canada 3.70%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 40.00%
Hewlett-Packard 30.00%
Lenovo 10.00%
Samsung 5.00%
Acer 5.00%
Intel 5.00%
Common models
Dell Latitude D630 11.76%
Samsung R510/P510 5.88%
HP Compaq 8100 Elite CMT ... 5.88%
LENOVO 2786RW3 5.88%
Hewlett-Packard Compaq Mi... 5.88%
Hewlett-Packard Compaq 62... 5.88%

About Canon

Canon is a manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers and computer printers.
Publisher URL: www.canon.com


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