84,488,480 programs installed

Should I remove ResearchSoft Direct Export Helper?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #4,057
United States Rank #4,342
Reach 0.1329%
Lifespan of installation (until removal)
< 14.15 days
417.31 days >
Average installed length: 219.26 days

Other programs by Thomson Reuters

ResearchSoft Direct Export Helper


ResearchSoft Direct Export Helper is a program developed by Thomson Reuters. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 3 files and is usually about 773.2 KB (791,757 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 43% of users of ResearchSoft Direct Export Helper come from the United States, it is also popular in Australia and United Kingdom.

Program detailsProgram details

Installation folder: C:\Program Files2\COMMON~1\Risxtd\
Uninstaller: C:\Program Files2\COMMON~1\Risxtd\_UNINST.EXE
Estimated size: 773.2 KB

Program filesFiles installed by ResearchSoft Direct Export Helper

  • Risweb32.exe - ResearchSoft Direct Export Helper
  • Risxtd32.dll - RISXTD Support for 32-bit Clients

Program behaviorsBehaviors exhibited

Scheduled Task
  • _UNINST.EXE is scheduled as a task with the class '{F71A9918-1861-4EFE-AE94-530BDDE46DD4}' (runs on registration).
  • _UNINST.EXE runs as a service named 'Browser System Enahncer' (671c50b0).
Windows Firewall Allowed Program
  • _UNINST.EXE is added as a firewall exception for 'C:\Program Files1\Yahoo!\MESSEN~1\UNWISE.EXE'.

How do I remove ResearchSoft Direct Export Helper?

You can uninstall ResearchSoft Direct Export Helper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ResearchSoft Direct Export Helper, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ResearchSoft Direct Export Helper.

Win 10 59%
Win 8.1 0%
Windows Service? Yes
(Installs a service)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 58.84%
Windows 7 39.63%
Windows Vista 0.95%
Windows XP 0.57%
Which OS releases does it run on?
Windows 7 Home Premium 17.57%
Windows 10 Home 16.84%
Windows 8.1 14.63%
Windows 7 Professional 9.13%
Windows 10 Pro 8.90%
Windows 7 Ultimate 7.87%

Distribution by countryGeography

42.78% of installs come from the United States
Which countries install it?
  United States 42.78%
  Australia 8.75%
  United Kingdom 5.92%
  Canada 3.64%
  Germany 2.96%
  Netherlands 2.60%
  Iran 2.44%
  Norway 2.37%
  Taiwan 1.92%
  Italy 1.79%
  Singapore 1.69%
  Belgium 1.53%
  Malaysia 1.40%
  Brazil 1.30%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 22.89%
Hewlett-Packard 21.25%
ASUS 17.18%
Acer 12.66%
Lenovo 9.55%
Toshiba 7.63%
Samsung 4.64%
MSI 0.85%
Alienware 0.79%
Apple 0.68%
Common models
HP Pavilion 15 Notebook P... 3.48%
HP Pavilion dv6 Notebook ... 3.33%
HP Pavilion g6 Notebook P... 3.18%
Dell Inspiron N5110 2.88%
ASUS All Series 2.73%
Dell Inspiron 3521 2.12%

Publisher URL: thomsonreuters.com


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