84,488,480 programs installed

Should I remove PocketCloud Windows Companion?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #5,695
United States Rank #3,404
Reach 0.0854%
Lifespan of installation (until removal)
< 26.15 days
771.35 days >
Average installed length: 405.29 days


2.5.13 41.15%
2.5.11 46.73%
2.4.19 5.94%
2.4.12 0.97%
2.4.8 0.30%
2.3.9 0.30%
2.3.7 1.21%
2.3.5 0.48%
2.2.15 0.91%
2.2.10 0.73%
2.2.7 0.24%
2.2.0 0.24%
2.1.14 0.24%
2.1.11 0.06%
2.1.5 0.30%
2.1.1 0.06%
2.0.3 0.12%

Other programs by Wyse Technology

PocketCloud Windows Companion

Remove PocketCloud Windows Companion
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What is PocketCloud Windows Companion?  (from Wyse Technology)

PocketCloud Explore brings an intuitive view of your Windows/Mac file systems to Android and iOS smartphones and tablets and Windows RT tablets, and lets you search, view, organize, and share across all of your computers. It enables you to create a personal cloud out of your computers plus Wyse Cloudbin online storage...  Read more


PocketCloud Windows Companion is a program developed by Wyse Technology. The most used version is 2.5.11, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is PocketCloudService.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 65.89 MB of memory. The software installer includes 27 files and is usually about 18.2 MB (19,082,617 bytes). Updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 82% of users of PocketCloud Windows Companion come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.wyse.com
Help link: pocketcloudsupport.wyse.com/home
Installation folder: C:\Program Files\Wyse\PocketCloud Windows Companion\
Uninstaller: MsiExec.exe /X{8C8C169B-D493-42C7-A975-7C1E0E4C5847}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 18.2 MB

Program filesFiles installed by PocketCloud Windows Companion

Program executable:PocketCloudService.exe
Name:PocketCloud Windows Companion
Path:C:\Program Files\Wyse\PocketCloud Windows Companion\PocketCloudService.exe
Additional files:
  • VideoBoostHelper.dll - Wyse Windows Companion for PocketCloud (Video Boost Helper)
  • WyseVideoBoostFilter.dll - Wyse Video Streaming Filter
  • Updater.exe - Wyse PocketCloud Windows Companion (Updater)
  • WyseBrowser.exe - WyseBrowser
  • VNCInstallHelper.exe - Wyse PocketCloud Companion (VNC Installer)
  • WyseRemoteAccess.exe - Wyse Remote Access (Wyse Remote Access Server for Windows)
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Microsoft.Search.Interop.dll - Assembly imported from type library 'SearchAPILib'.
  • Interop.Shell32.dll - Assembly imported from type library 'Shell32'.
  • PocketCloudMFHelper.dll - Wyse Windows Copanionion for PocketCloud (Wyse Video Streaming Sink)
  • PocketCloudStreamingCore.dll - Wyse Video Streaming Core Component
  • PocketCloudStreamingFilter.dll
  • ServerNetworkInterface.dll - Wyse Communication Channel Component
  • AetherCommLib.dll - Wyse Pocket Cloud Communication Library
  • PocketCloudHelper.dll - PocketCloud Helper
  • PocketCloudService.exe - PocketCloud Windows Companion (PocketCloudService)
  • WyseWebServerLib.dll - WyseWebS
  • LitJson.dll (by Wyse) - LitJson

Program behaviorsBehaviors exhibited

Scheduled Task
  • WyseBrowser.exe is scheduled as a task with the class '{DBD02569-EB1E-4F1F-BE2F-65113EFCDCC9}' (runs on registration).
2 Services
  • PocketCloudService.exe runs as a service named 'Wyse PocketCloud' (WysePocketCloud) "Wyse PocketCloud allows users to securely access their PC and virtual desktops remotely through the convenience of their iPhone, iPod touch, ipPad and Android devices".
  • WyseRemoteAccess.exe runs as a service named 'Wyse Remote Access' (WyseRemoteAccess) "Wyse Remote Access service is used to control remote desktops.".
Startup File (All Users Run)
  • WyseBrowser.exe is loaded in the all users (HKLM) registry as a startup file name 'PocketCloud Location' which loads as "C:\Program Files\Wyse\PocketCloud Windows Companion\WyseBrowser.exe".
3 Windows Firewall Allowed Programs
  • WyseBrowser.exe is added as a firewall exception for 'C:\Program Files\Wyse\PocketCloud Windows Companion\WyseBrowser.exe'.
  • PocketCloudService.exe is added as a firewall exception for 'C:\Program Files\Wyse\PocketCloud Windows Companion\PocketCloudService.exe'.
  • WyseRemoteAccess.exe is added as a firewall exception for 'C:\Program Files\Wyse\PocketCloud Windows Companion\WyseRemoteAccess.exe'.
Network connections
  • PocketCloudService.exe connects to vb-in-f125.1e100.net ( port 5222).
  • PocketCloudService.exe connects to vc-in-f125.1e100.net ( port 5222).

Program resource utilizationResource utilization averages

Memory:65.89 MB
21.09 MB average
Total CPU:0.0004315967%
0.031193% average
Kernel CPU:0.00022916%
0.016088% average
User CPU:0.00020244%
0.015104% average
CPU cycles/sec:342,223
8,062,084 average
70 average
I/O reads/min:12 Bytes
435.61 KB average
Memory:38.3 MB
Total CPU:0.0002501442%
Kernel CPU:0.00013011%
User CPU:0.00012004%
CPU cycles/sec:189,108
I/O reads/min:17 Bytes
Memory:2.51 MB
Total CPU:0.0002550150%
Kernel CPU:0.00017738%
User CPU:0.00007764%
CPU cycles/sec:1,478,891
I/O reads/min:24.06 KB
I/O writes/min:2 Bytes

How do I remove PocketCloud Windows Companion?

Quickly and completely remove PocketCloud Windows Companion from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall PocketCloud Windows Companion from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PocketCloud Windows Companion, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PocketCloud Windows Companion.

Win 10 55%
Win Vista 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 26%
Keep it 74%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 54.84%
Windows 7 39.47%
Windows XP 3.15%
Windows Vista 2.48%
Windows Server 2003 0.06%
Which OS releases does it run on?
Windows 8.1 24.06%
Windows 7 Home Premium 22.17%
Windows 8 13.24%
Windows 7 Professional 8.32%
Windows 7 Ultimate 7.29%
Windows 10 Home 7.29%

Distribution by countryGeography

81.50% of installs come from the United States
Which countries install it?
  United States 81.50%
  Canada 2.30%
  United Kingdom 2.26%
  Netherlands 1.26%
  Germany 1.17%
  Israel 1.13%
  Australia 0.78%
  France 0.65%
  Japan 0.52%
  Mexico 0.48%
  Belgium 0.43%
  Italy 0.43%
  Spain 0.43%
  Brazil 0.35%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 73.00%
Hewlett-Packard 10.94%
Acer 4.81%
ASUS 2.33%
Toshiba 2.33%
Samsung 1.16%
Lenovo 1.16%
Intel 1.09%
Medion 0.39%
Common models
Dell XPS 8500 12.65%
Dell Inspiron 3521 12.35%
Dell Inspiron 660 9.31%
Dell Inspiron 660s 7.19%
Dell Inspiron 5521 5.47%
Dell Inspiron One 2020 3.54%


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