PCHelpSoft Toolbar
What is PCHelpSoft Toolbar?
PCHelpSoft Toolbar is a Conduit toolbar (Community OurToolbar) for Intenet Explorer and Firefox. The toolbar collects and stores information about your web browsing habits and sends this information to Conduit so they can suggest services or provide advertising via the toolbar. It will attempt to change your home page and search provider if you are not careful during installation and provides a search box and various other generic features. If the home page and search settings were modified by this toolbar, they need to be manually reverted back by the user if the user decides to uninstall the toolbar. It also may automatically download and install updates without notifying the user. From the EULA: The Application may also collect and store information about your web browsing locally on your device. This locally saved information may interact with the Application and send us information about your web browsing so we can suggest services or provide you ads that may be more relevant to you. Only generalized inferences are passed from the Application to our servers."
About (from Conduit)
From the EULA: As part of the installation process of the Conduit Software and/or the Customized Software, you may be changing your Internet Browser settings and/or have the ability to change of the default search engine in your Internet Browser's built-in search box, if applicable; allow software updates of the Condui... Read more
Overview
- Malware detected in the program
- Integrates into the web browser
- Built on and distributed using the Conduit toolbar
- Hijacks the web browser's home page
- Hijacks the browser's default search provider
- The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in PCHelpSoft Toolbar.
| PCHelpSoftToolbarHelper.exe (da11d78d765e4b8fa4cfa5a37e8a94ff) has been flagged by the following 5 scanners: |
| Anti-Virus software | Version | Detection |
| Baidu-International |
4.0.3.14620 |
Adware.Win32.Conduit.45 |
| ESET-NOD32 |
7.10301 |
Win32/Toolbar.Conduit.Q |
| G Data |
14.8.24 |
Win32.Adware.Conduit |
| IKARUS anti.virus |
t3scan.1.7.5.0 |
PUA.ClientConnect |
| Panda Antivirus |
14.01.11.12 |
PUP/Conduit.A |
| prxtbPCHe.dll (d0133250565180c9dc8ee0aecccbfd53) has been flagged by the following 12 scanners: |
| Anti-Virus software | Software version | Detection |
| Antiy-AVL |
1.0.0.1 |
GrayWare[WebToolbar:not-a-virus]/Win32.Agent.azm |
| AVware |
1.5.0.21 |
Conduit (fs) |
| Baidu-International |
3.5.1.41473 |
Adware.Win32.Conduit.M |
| Cyren |
5.4.16.7 |
W32/Conduit.TTAU-0102 |
| ESET-NOD32 |
11248 |
Win32/Toolbar.Conduit.N potentially unwanted |
| F-Prot |
4.7.1.166 |
W32/Conduit.A |
| G Data |
25 |
Win32.Application.Conduit.F |
| K7 AntiVirus |
9.199.15118 |
Trojan ( 004b219d1 ) |
| K7GW |
9.199.15118 |
Trojan ( 004b219d1 ) |
| Kaspersky |
15.0.1.10 |
not-a-virus:WebToolbar.Win32.Agent.azm |
| Panda Antivirus |
4.6.4.2 |
PUP/Conduit.A |
| VIPRE Antivirus |
37998 |
Conduit (fs) |
| tbPCH2.dll (975993043e355206a1fba5a702044f0c) has been flagged by the following 6 scanners: |
| Anti-Virus software | Software version | Detection |
| Comodo Security |
17676 |
Application.Win32.Conduit.~A |
| ESET-NOD32 |
9338 |
a variant of Win32/Toolbar.Conduit.B |
| Malwarebytes |
1.75.0.1 |
PUP.Optional.Conduit |
| Panda Antivirus |
10.0.3.5 |
Adware/Conduit |
| TrendMicro-HouseCall |
9.700.0.1001 |
TROJ_GEN.F47V1113 |
| VIPRE Antivirus |
25818 |
Conduit (fs) |
| prxtbPCH2.dll (4c163bd2a5905d18893ee311608e8c54) has been flagged by the following 5 scanners: |
| Anti-Virus software | Software version | Detection |
| AVware |
1.5.0.16 |
Conduit (fs) |
| Baidu-International |
3.5.1.41473 |
Adware.Win32.Conduit.45 |
| ESET-NOD32 |
10172 |
Win32/Toolbar.Conduit.O |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
31726 |
Conduit (fs) |
| tbPCHe.dll (cef32b574f8c732bacafd93210642dbb) has been flagged by the following 4 scanners: |
| Anti-Virus software | Software version | Detection |
| Bkav FE |
1.3.0.4246 |
HW32.Stranact.ckae |
| ESET-NOD32 |
9702 |
a variant of Win32/Toolbar.Conduit.B |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
28454 |
Conduit (fs) |
| tbPCH0.dll (7ca420a4688109e2ab5844a2c753c905) has been flagged by the following 3 scanners: |
| Anti-Virus software | Software version | Detection |
| Dr.Web |
|
Adware.Conduit.16 |
| ESET-NOD32 |
9265 |
a variant of Win32/Toolbar.Conduit.B |
| VIPRE Antivirus |
25226 |
Conduit (fs) |
| ldrtbPCHe.dll (5b9b1f88e9a9dcd1b1699b192aca297e) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| ESET-NOD32 |
9264 |
a variant of Win32/Toolbar.Conduit.P |
| VIPRE Antivirus |
25216 |
Conduit (fs) |
| uninstall.exe (b728fa6a309e5d18141947b95b730e95) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
26380 |
Conduit (fs) |
| ldrtbPCH2.dll (ce49528c9b0b3b3018ee2f70e76b362a) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| ESET-NOD32 |
9148 |
a variant of Win32/Toolbar.Conduit.P |
| VIPRE Antivirus |
24150 |
Conduit (fs) |
View all 41 all detections
Program details
Displayed publisher: PCHelpSoft
URL: PCHelpSoft.OurToolbar.com
Help link: PCHelpSoft.OurToolbar.com/help
Installation folder: C:\Program Files\pchelpsoft
Uninstaller: C:\Program Files\PCHelpSoft\uninstall.exe toolbar
Estimated size: 4.81 MB
This is a Community Toolbar by Conduit, what does that mean?
Conduit is a toolbar monetization platform for software publishers. It provides a utility for developers to create branded generic web browser toolbars. Publishers can bundle these toolbars with their software programs or provide access to download them separately through PCHelpSoft.OurToolbar.com. Once installed, the toolbar modifies the browser's home page and search settings in order to redirect searches through the Conduit portal (which utilizes Bing or Yahoo! Search engines). Read more...Each publisher enters into a 'Publisher Agreement' with Conduit which defines the revenue structure, known as the 'incentive amount', to be paid each calendar month in which the user has an active toolbar installed. Typically payout is based on the geographic origin of the user and ranges from $2 for a US user per month to just a few cents for other countries. Is it considered dangerous? Well, it's not malware or even spyware, however it changes the browser’s search provider in order to display, but if you read the EULA that is mentioned and presumably agreed on when installing. Users should decide if you need the functionality the toolbar has to offer. But remember, if you uninstall it make sure you reset your web browser, see how.
Files installed by PCHelpSoft Toolbar
| Program executable: | PCHelpSoftToolbarHelper.exe (Malware detected) |
| Name: | ToolbarH Application |
| ToolbarH Application |
| Path: | C:\Program Files\pchelpsoft\PCHelpSoftToolbarHelper.exe |
| MD5: | da11d78d765e4b8fa4cfa5a37e8a94ff |
| When loaded by IE, it will install a toolbar in the top of your Internet Explore web browser. By installing itself, the toolbar has full access to the a loaded web page's HTML content and knowledge of the URL the user is currently viewing;... |
Additional files:
-
(Malware detected) PCHelpSoftToolbarHelper.exe - ToolbarHelper Application
-
(Malware detected) PCHelpSoftToolbarHelper1.exe
-
(Malware detected) uninstall.exe - Conduit Toolbar Uninstall
-
hk64tbPCH0.dll - Conduit Toolbar
-
hk64tbPCH2.dll
-
hk64tbPCHe.dll
-
hktbPCH0.dll
-
hktbPCH2.dll
-
hktbPCHe.dll
-
ldrtbPCH0.dll
-
ldrtbPCH2.dll
-
(Malware detected) ldrtbPCHe.dll
-
(Malware detected) prxtbPCH2.dll
-
(Malware detected) prxtbPCHe.dll
-
(Malware detected) tbPCH0.dll
-
(Malware detected) tbPCH2.dll
-
(Malware detected) tbPCHe.dll
Behaviors exhibited
Internet Explorer BHO
- prxtbPCHe.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'MyMatch_v2b Toolbar' with the class of {b860e266-f38a-4e23-a639-0fda18b1beaa} (MyMatch_v2b).
2 Internet Explorer Bars
- prxtbPCHe.dll installs an Explorer Bar in Internet Explorer called 'BitTorrentControl_v10 Findbar' with a class of {61B7EA61-DF56-4683-A474-BFDE2AD56316}.
- tbPCH2.dll installs an Explorer Bar in Internet Explorer called 'mako LIVE Findbar' with a class of {E4FBCEE4-B3B5-4FD1-933E-98130DB1E104}.
Internet Explorer Toolbar
- prxtbPCHe.dll is loaded as Internet Explorer Toolbar with the name 'MyMatch_v2b Toolbar' with the class of {b860e266-f38a-4e23-a639-0fda18b1beaa}.
Internet Explorer URL Search Hook
- prxtbPCHe.dll loads into IE as a URL Search Hook named 'MyMatch_v2b Toolbar' with a class of {b860e266-f38a-4e23-a639-0fda18b1beaa} in order to redirect unknown URL searches.
Internet Explorer Web Browser
- prxtbPCHe.dll installs an IE Web Browser in Internet Explorer named 'forarabnetwork Toolbar' with a class of {C9158ECF-5F0C-412E-856C-A9B6256AFF11}.
2 Scheduled Tasks
- uninstall.exe is scheduled as a task with the class '{42CD7A24-AF4B-44A0-A119-1C6F9B6E2A90}' (runs on registration).
- PCHelpSoftToolbarHelper.exe is scheduled as a task with the class '{34C01E1F-1D33-4264-8F52-97E13432C5E2}' (runs on registration).
Windows Firewall Allowed Program
- PCHelpSoftToolbarHelper.exe is added as a firewall exception for 'C:\Program Files\eTvOnline.ro\eTvOnline.roToolbarHelper.exe'.
Resource utilization averages
Show technical details
| PCHelpSoftToolbarHelper.exe |
| Total CPU: | 0.4892737327% | |
| Kernel CPU: | 0.29804920% | |
| User CPU: | 0.19122453% | |
How do I remove PCHelpSoft Toolbar?
You can uninstall PCHelpSoft Toolbar from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program PCHelpSoft Toolbar, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove PCHelpSoft Toolbar.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by PCHelpSoft Toolbar you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 61%
Win 7 3%
|
|
HOW DOES IT RUN?
 |
Plugs into Internet Explorer
|
|
|
USER ACTIONS
 |
Uninstall it 77%
Keep it 23%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
63.16% |
|
| Windows Vista |
18.42% |
|
| Windows 10 |
13.16% |
|
| Windows XP |
5.26% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
55.26% |
|
| Windows Vista Home Premiu... |
15.79% |
|
| Windows 10 Home |
7.89% |
|
| Windows 7 Professional |
5.26% |
|
| Microsoft Windows XP |
5.26% |
|
| Windows 10 Pro |
2.63% |
|
Geography
62.00% of installs come from the United States
Which countries install it?
| United States |
62.00% |
| United Kingdom |
12.00% |
| Australia |
10.00% |
| DK |
6.00% |
| VI |
2.00% |
| Norway |
2.00% |
| Sweden |
2.00% |
| Netherlands |
2.00% |
| Canada |
2.00% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
44.12% |
|
| Dell |
14.71% |
|
| Acer |
11.76% |
|
| Toshiba |
8.82% |
|
| GIGABYTE |
5.88% |
|
| Gateway |
2.94% |
|
| Medion |
2.94% |
|
| Sony |
2.94% |
|
| Lenovo |
2.94% |
|
| Intel |
2.94% |
|
Common models |
| TOSHIBA Satellite Pro L30... |
3.23% |
|
| Sony VPCL13M1E |
3.23% |
|
| HP ProBook 4530s |
3.23% |
|
| Hewlett-Packard 600-1290a |
3.23% |
|
| Hewlett-Packard 200-5480q... |
3.23% |
|
| DIXONSXP DIXONSXP |
3.23% |
|
About Conduit
Conduit is an online platform that allows web publishers to create custom toolbars, web apps, and mobile apps at no cost.
Publisher URL: www.conduit.com