84,488,480 programs installed

Should I remove Nortel Networks TunnelGuard?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0001%


VersionDistribution 50.00%
1.1.1 50.00%

Nortel Networks TunnelGuard

What is Nortel Networks TunnelGuard?  (from Nortel Networks)

Endpoint security through VPN Tunnel Guard: Nortel’s VPN Tunnel Guard helps to prevent end-user PCs from becoming a vehicle for viruses or other unwanted intrusions through the VPN tunnel. Available as a standard VPN Router feature, Tunnel Guard enables the administrator to define endpoint security policies for end-u...  Read more


Nortel Networks TunnelGuard is a software program developed by Nortel Networks. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 6 files and is usually about 1.12 MB (1,171,968 bytes). Relative to the overall usage of those who have this installed, most are running it on Windows XP. While about 80% of users of Nortel Networks TunnelGuard come from the United States, it is also popular in Spain.

Program detailsProgram details

URL: www.nortel.com
Installation folder: C:\Program Files\nortel networks\tunnelguard\platforms\win32
Uninstaller: MsiExec.exe /X{5650A422-0789-473F-B2C7-6C3D10CC9FFB}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.12 MB
Language: English (United States)

Program filesFiles installed by Nortel Networks TunnelGuard

  • processinfowin.dll - ProcessInfoWIN Dynamic Link Library (ProcessInfoWIN DLL)
  • agentterminator.exe - AgentTerminator Application
  • tgiconapp.exe - TGIconApp Application
  • partnerapi.dll
  • tgicon.dll
  • cueagent_srv.exe (by Alexandria Software Consulting) - JavaService

Program behaviorsBehaviors exhibited

  • cueagent_srv.exe runs as a service named 'Nortel Networks TunnelGuard' (tunnelguardservice) "Nortel Networks TunnelGuard Service".

How do I remove Nortel Networks TunnelGuard?

You can uninstall Nortel Networks TunnelGuard from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Nortel Networks TunnelGuard, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Nortel Networks TunnelGuard.

Windows Service? Yes
(Installs a service)
Uninstall it 5%
Keep it 95%
Windows XP

Distribution by countryGeography

80.00% of installs come from the United States
Which countries install it?
  United States 80.00%
  Spain 20.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Intel 50.00%
Dell 50.00%


user comment
No one has commented yet. Help others learn more about this software, share your comments.