84,488,480 programs installed

Should I remove Nortel CallPilot Desktop Messaging?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
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How common is it?
United States Rank #43,295
Reach 0.0006%


5.00.0000 83.33%
4.04.0000 16.67%

Nortel CallPilot Desktop Messaging

What is Nortel CallPilot Desktop Messaging?  (from Nortel Networks)

Desktop Messaging is a unified messaging application that works with a ne-mail client. Desktop Messaging provides a single graphical interface tomanage CallPilot voice, fax, text, and e-mail messages. My CallPilot is a Web-based portal that provides access to CallPilotmessages and mailbox configuration over the Interne...  Read more


Nortel CallPilot Desktop Messaging is a program developed by Nortel Networks. The most used version is 5.00.0000, with over 98% of all installations currently using this version. The main program executable is cptrace.exe. The software installer includes 5 files and is usually about 24.53 MB (25,718,099 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows XP. While about 95% of users of Nortel CallPilot Desktop Messaging come from the United States, it is also popular in Canada.

Program detailsProgram details

URL: www.nortel.com
Installation folder: C:\Program Files\Nortel\CallPilot\
Uninstaller: MsiExec.exe /X{1EB719BF-360C-464B-8E49-4641ECF9CFD9}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 24.53 MB
Language: English (United States)

Program filesFiles installed by Nortel CallPilot Desktop Messaging

Program executable:cptrace.exe
Path:C:\Program Files\Nortel\CallPilot\cptrace.exe
Additional files:
  • CPAddress.ocx - CPAddress ActiveX Control Module
  • cpnotifier.exe - CallPilot
  • cpwipe.exe
  • nminst.exe

How do I remove Nortel CallPilot Desktop Messaging?

You can uninstall Nortel CallPilot Desktop Messaging from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Nortel CallPilot Desktop Messaging, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Nortel CallPilot Desktop Messaging.

Win 7 (SP1) 58%
Win 10 8%
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.33%
Windows XP 33.33%
Windows 10 8.33%
Which OS releases does it run on?
Microsoft Windows XP 33.33%
Windows 7 Professional 25.00%
Windows 7 Enterprise 16.67%
Windows 8.1 Enterprise 8.33%
Windows 7 Ultimate 8.33%
Windows 7 Home Premium 8.33%

Distribution by countryGeography

95.24% of installs come from the United States
Which countries install it?
  United States 95.24%
  Canada 4.76%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 41.67%
Lenovo 33.33%
Hewlett-Packard 16.67%
Intel 8.33%
Common models
LENOVO 746644U 9.09%
LENOVO 42962WU 9.09%
LENOVO 36984LU 9.09%
LENOVO 3228A2U 9.09%
HP Pavilion dv6700 Notebo... 9.09%
HP Compaq nx9420 (RB549UT... 9.09%


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