84,488,480 programs installed

Should I remove Nero Info?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #791
United States Rank #1,454
Reach 0.8679%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 11.46 days
338.13 days >
Average installed length: 177.66 days


21.0.1006 0.02%
20.0.1011 0.06%
19.0.1003 1.19%
19.0.0001 0.40%
18.0.0015 0.74%
18.0.0014 0.93%
18.0.0011 1.91%
18.0.0010 1.43%
18.0.0007 0.18%
16.0.2003 4.31%
16.0.2002 0.50%
16.0.2001 0.42%
16.0.2000 16.10%
16.0.1009 4.45%
16.0.1007 3.20%
16.0.1006 8.14%
16.0.1003 26.13%
16.0.1002 0.57%
15.1.0030 28.68%
15.1.0025 0.66%

Other programs by Nero AG

Nero Info

What is Nero Info?  (from Nero AG)

Nero InfoTool provides information about the most important features of installed drives, inserted discs, installed software, and much more.


Nero Info is a software program developed by Nero AG. The most common release is 15.1.0030, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named NeroInfo.exe. The setup package generally installs about 149 files and is usually about 3.08 MB (3,227,984 bytes). The installed file KwikMediaUpdater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 29% of users of Nero Info come from the United States, it is also popular in Germany and Italy.

Program detailsProgram details

URL: www.nero.com/enu/support-nero8-tools-utilities.html
Installation folder: C:\Program Files\Common Files\Nero\Nero Info\
Uninstaller: MsiExec.exe /X{B791E0AB-87A9-41A4-8D98-D13C2E37D928}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.08 MB

Program filesFiles installed by Nero Info

Program executable:NeroInfo.exe
Name:Nero Info
Path:C:\Program Files\Common Files\Nero\Nero Info\NeroInfo.exe
Additional files:
  • NeroInfo.exe - Nero Info
  • AdvrCntrProxy.dll - Nero Core Components (AdvrCntrProxy)
  • MediaHome.exe - Nero MediaHome
  • ImageProcessLib.Interop.dll - Nero Playback Component Dynamic Link Library
  • MediaHome.Wpf.dll - MediaHome.Wpf
  • MediaHub.Core.dll - MainApplication
  • MediaHub.DataModel.dll - DataModel
  • 7z.dll (by Igor Pavlov) - 7-Zip (7z Standalone Plugin)
  • AppFormatCOM.Interop.dll
  • Burn.Model.dll - Nero.Framework.Burn
  • Burn.UI.dll - BurnUI
  • Burn.ViewModel.dll - Burn.ViewModel
  • BurnAPI.Interop.dll
  • CognitecConnector.Interop.dll - Nero Cognitec Connector
  • DeviceManager.dll - DeviceManager
  • DeviceMonitor.dll - DeviceMonitor
  • DeviceOperations.dll - DeviceOperations
  • FaceScanner.dll - FaceScanner
  • FileScanner.dll - FileScanner
  • FileSystemWatcher.dll - FileSystemWatcher
  • FolderScanner.exe - Folder Scanner
  • Gracenote.Interop.dll - Gracenote
  • IndexingManager.dll - IndexingManager
  • Interop.iTunesLib.dll - Assembly imported from type library 'iTunesLib'.
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Interop.WMPLib.dll - Assembly imported from type library 'WMPLib'.
  • KwikMedia.exe - Nero MediaHome Compatibility
  • KwikMediaUpdater.exe - KwikMediaUpdater
  • MainAppCommunicator.dll - Communication Bridge
  • MediaBrowser.exe - Nero MediaBrowser
  • DeviceConnector.Interop.dll - Nero Move it plug-in
  • MediaHub.Main.exe
  • NANotify.exe - Nero Update (Nero Update UI)
  • NASvc.exe - NeroUpdate
  • Microsoft.WindowsAPICodePack.dll (by Microsoft) - Microsoft Windows API Code Pack for .NET Framework (Microsoft.WindowsAPICodePack)
  • NASvcPS.dll - NeroUpdate PS
  • NCC.exe - Nero ControlCenter Module (Nero ControlCenter)
  • NCChelper.exe - Nero ControlCenter Helper
  • SolutionExplorer.dll
  • Interop.TaskScheduler.dll - Assembly imported from type library 'TaskScheduler'.
  • MediaHub.Sdk.dll - MediaHubSDK
  • MediaHubBurnSDK.dll - MediaHubBurnSDK
  • Medialib.dll - MediaLibrary
  • MediaLibrary.dll
  • ACME.Interop.dll - Advanced Content Manager & Enumerator
  • DesktopClientLib.dll - DesktopClientLib
  • DotNetAppLauncher.dll - DotNetAppLauncher (.net application launcher)
  • Microsoft.WindowsAPICodePack.Shell.dll (by Microsoft) - Microsoft.WindowsAPICodePack.Shell
  • libmfxsw32.dll (by Intel) - Intel® Media SDK (Intel® Media SDK library)
  • Blu-rayPlayer.exe - Nero Blu-ray Player
  • BRWizard.exe - Backup & Restore Wizard
  • ABServer.dll - AirLink (AirLink server)
  • BCGCBPRO1100u100.dll (by BCGSoft Ltd) - BCGControlBar Professional Dynamic Link Library (BCGControlBar Professional DLL)
  • GoogleAnalytics.dll - GoogleAnalytics
  • NeroLauncher.exe - Nero 2015
  • ShellRes.dll - Shell related

Program behaviorsBehaviors exhibited

3 Autoplay Handlers
  • MediaHome.exe is registered as an AutoPlay event handler named 'KwikMedia11VCDMovieOnArrival' with the ProgID of 'OpenWithNeroKwikMedia11' and the action verb 'open.
  • KwikMedia.exe is registered as an AutoPlay event handler named 'KwikMedia11VCDMovieOnArrival' with the ProgID of 'OpenWithNeroKwikMedia11' and the action verb 'open.
  • Blu-rayPlayer.exe is registered as an AutoPlay event handler named 'NeroBluRayPlayerOnArrival' with the ProgID of 'OpenWithNeroBluRayPlayer' and the action verb 'open.
6 Scheduled Tasks
  • MediaHome.exe is scheduled as a task with the class '{FCBFC8AC-FD0B-4260-89C7-A1C09E4E7239}' (runs on registration).
  • NeroInfo.exe is scheduled as a task named 'Nero Info' (runs daily at 14:59).
  • KwikMedia.exe is scheduled as a task with the class '{C73A1EA8-CA69-4B6B-9DC0-B356E5EC96A9}' (runs on registration).
  • NeroLauncher.exe is scheduled as a task with the class '{E13173AC-BD73-42D8-8A3C-C492592D33E7}' (runs on registration).
  • MediaBrowser.exe is scheduled as a task with the class '{EB5C1F69-F37B-44ED-8C3B-5561B70E7D23}' (runs on registration).
  • KwikMediaUpdater.exe is scheduled as a task with the class '{F686C2B9-A5E7-4E11-9F6F-F6F36246ED1F}' (runs on registration).
2 Scheduled Tasks (Boot/Login)
  • MediaHome.exe is automatically launched at startup through a scheduled task named DLNAStreamServerS-1-5-21-2874733491-3536128769-2802516517-1000.
  • NeroInfo.exe is automatically launched at startup through a scheduled task named Nero Info.
  • NASvc.exe runs as a service named 'NAUpdate' (NAUpdate).
Startup File (User Run Once)
  • NCC.exe is loaded once in the current user (HKCU) registry as a startup file name 'NeroControlCenter' which loads as "C:\Program Files\BurningRom\Nero ControlCenter\NCC.exe" STARTPAGE=UPDATE.
Windows Firewall Allowed Program
  • Blu-rayPlayer.exe is added as a firewall exception for 'C:\Program Files\Nero\Nero Blu-ray Player\Blu-rayPlayer.exe'.

Program resource utilizationResource utilization averages

Memory:1.46 MB
21.09 MB average
Total CPU:0.0000400000%
0.031193% average
Kernel CPU:0.00002696%
0.016088% average
User CPU:0.00001304%
0.015104% average
CPU cycles/sec:1,855
8,062,084 average
Memory:2.33 MB
Total CPU:0.0020595326%
Kernel CPU:0.00092572%
User CPU:0.00113382%
CPU cycles/sec:7,021
I/O reads/min:445 Bytes

How do I remove Nero Info?

You can uninstall Nero Info from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Nero Info, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Nero Info.

Win 10 56%
Win XP 0%
Windows Service? Yes
(Installs a service)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 56.09%
Windows 7 41.47%
Windows Vista 1.24%
Windows XP 1.19%
Which OS releases does it run on?
Windows 7 Home Premium 18.42%
Windows 10 Home 15.45%
Windows 10 Pro 13.15%
Windows 7 Ultimate 12.17%
Windows 8.1 11.04%
Windows 7 Professional 9.17%

Distribution by countryGeography

29.46% of installs come from the United States
Which countries install it?
  United States 29.46%
  Germany 21.92%
  Italy 8.84%
  United Kingdom 4.58%
  France 3.87%
  Netherlands 2.54%
  Spain 2.22%
  Canada 2.20%
  Brazil 2.07%
  Australia 1.59%
  Austria 1.47%
  Belgium 1.07%
  India 1.02%
  Mexico 0.83%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 21.45%
Acer 19.72%
Dell 14.19%
ASUS 12.31%
Medion 8.03%
Toshiba 7.39%
Lenovo 4.51%
Samsung 2.35%
Intel 1.60%
MSI 0.85%
Common models
ASUS All Series 13.98%
HP Pavilion dv6 Notebook ... 3.42%
HP Pavilion g6 Notebook P... 3.11%
HP Pavilion dv7 Notebook ... 2.73%
MEDIONPC MS-7728 2.32%
HP Pavilion 15 Notebook P... 2.29%

About Nero AG

Nero is a software company best known for its burning software, Nero Burning ROM.
Publisher URL: www.nero.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.