84,488,480 programs installed

Should I remove Installer?

What percent of users and experts removed it?
87% remove it13% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #4,385
United States Rank #4,218
Reach 0.1208%
Lifespan of installation (until removal)
< 17.97 days
530.05 days >
Average installed length: 278.50 days


VersionDistribution 99.83%


What is Installer?

This is an adware bundler called VOPackage (includes and installs various adware offers) using a standard installer such as Nullsoft which downloads such offers remotely.

About  (from ClickMeIn Limited)

Founded by CEO Zak Dechovich together with IronSource, one of the world's largest software distributor. We are currently seeking high-volume distribution deals and lasting partnerships including vendors, advertisers, publishers, affiliates, and more.


Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named Uninstall.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 10 files and is usually about 491.83 KB (503,631 bytes).
  • Malware detected in the program
  • Automatically starts with Windows
  • Installs a Windows Service
  • Known to include offers within the setup
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Installer.
VOsrv.exe (a569652919f64fd8a7d124cb87638d7b) has been flagged by the following 33 scanners:
Anti-Virus softwareVersionDetection
Lavasoft Ad-Aware 806 Trojan.Generic.11800087
Agnitum Outpost 7.1.1 Riskware.Agent
AhnLab-V3 2014.11.21 Adware/Win32.Downware
Avira APPL/Downloader.Gen4
AVware Trojan.Win32.Generic!BT
Baidu-International Adware.Win32.Vopak.al
Bitdefender Trojan.Generic.11800087
CAT-QuickHeal AdWare.Vopak.r5 (Not a Virus)
Cyren W32/Trojan.JONA-2310
Dr.Web Adware.Downware.8544
Emsisoft Anti-Malware Trojan.Generic.11800087
ESET-NOD32 8.10756 a variant of Win32/VOPackage.W
Fortinet FortiGate 11/20/2014 Riskware/VOPackage
F-Secure 11.2014-20-11_5 Trojan.Generic.11800087
G Data 14.11.24 Trojan.Generic.11800087
K7 AntiVirus 13.185.14085 Trojan
K7GW 13.185.14086 Trojan ( 004a89311 )
Kaspersky not-a-virus:AdWare.Win32.Vopak
McAfee 5600.6940 Artemis!A569652919F6
McAfee-GW-Edition 7.6940 BehavesLike.Win32.Packed.lh
MicroWorld-eScan Trojan.Generic.11800087
NANO AntiVirus Riskware.Win32.Downware.dfepld
Norman 10.20141120 Troj_Generic.WCZYH
nProtect Trojan.Generic.11800087
Panda Antivirus Trj/Genetic.gen
Rising Antivirus PE:Trojan.Win32.Generic.17786F80!393768832
SUPERAntiSpyware 10225 Trojan.Agent/Generic
Symantec 11/20/2014 rev. 5 Trojan.Gen
Tencent Win32.Adware.Vopak.Llqv
Trend Micro 10.465.20 TROJ_GEN.R0C1C0EJM14
TrendMicro-HouseCall 7.2.324 TROJ_GEN.R0C1C0EJM14
VIPRE Antivirus 34970 Trojan.Win32.Generic!BT
Zillya Adware.Vopak.Win32.105
VOPackage.exe (24f0264dc48f36ecf6f5a294bcaa51e1) has been flagged by the following 22 scanners:
Anti-Virus softwareSoftware versionDetection
Agnitum Outpost Riskware.Agent!
Avira AntiVir TR/VOPack.J
Antiy-AVL Trojan/Win32.TGeneric
avast! 8.0.1489.320 Win32:Rootkit-gen [Rtk]
AVG AdInstaller.Vopackage
Baidu-International Adware.Win32.VOPackage.40
Dr.Web Adware.Downware.3986
ESET-NOD32 9971 Win32/VOPackage.J
Fortinet FortiGate Riskware/VOPackage
G Data 24 Win32.Trojan.Agent.PQNIKW
IKARUS anti.virus T3. Trojan.VOPack
K7 AntiVirus 9.180.12463 Trojan ( 00499de31 )
K7GW 9.180.12463 Trojan ( 00499de31 )
Malwarebytes PUP.Optional.VOPackage.A
McAfee Artemis!24F0264DC48F
McAfee-GW-Edition 2013 Heuristic.BehavesLike.Win32.Suspicious-PKR.G
Qihoo-360 Win32/Trojan.Dropper.c9f
Rising Antivirus NS:PUF.SilenceInstaller!1.9DDF
Sophos 4.98.0 VOPackage
Symantec 20131.1.5.61 Trojan.ADH.2
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.R0CBH05EO14
VIPRE Antivirus 30468 Trojan.Win32.Generic!BT
       View all 55 all detections

Program detailsProgram details

URL: www.clickmein.com
Installation folder: C:\users\user\appdata\roaming\vopackage
Uninstaller: "C:\users\user\appdata\Roaming\VOPackage\uninstall.exe"
Estimated size: 491.83 KB

Program filesFiles installed by Installer

Program executable:Uninstall.exe
Name:Jenkat Games Arcade App
Additional files:
  • runasu.exe
  • Uninstall.exe - install
  • (Malware detected) VOPackage.exe
  • (Malware detected) VOsrv.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • VOPackage.exe is scheduled as a task with the class '{97C9299D-D2A1-4FE1-8A5C-0EF5A9C2A941}' (runs on registration).
  • VOsrv.exe runs as a service named 'VO Service component' (servervo) "Ongoing updates responsible service.".
Startup File (All Users Run Once)
  • VOPackage.exe is loaded once in the all users (HKLM) registry as a startup file name 'VOPackage' which loads as C:\users\user\appdata\Roaming\VOPackage\VOPackage.exe /runonce.

How do I remove Installer?

You can uninstall Installer from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Installer, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Installer.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Win 7 (SP1) 53%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 87%
Keep it 13%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 57.74%
Windows 10 31.77%
Windows Vista 6.17%
Windows XP 4.32%
Which OS releases does it run on?
Windows 7 Home Premium 32.33%
Windows 8.1 14.98%
Windows 7 Ultimate 12.40%
Windows 7 Professional 9.65%
Windows 8 7.02%
Windows Vista Home Premiu... 5.16%

Distribution by countryGeography

48.08% of installs come from the United States
Which countries install it?
  United States 48.08%
  United Kingdom 6.61%
  Brazil 6.12%
  Germany 5.42%
  France 5.00%
  Italy 4.97%
  Canada 4.58%
  Australia 3.39%
  India 2.52%
  Belgium 1.50%
  Portugal 1.19%
  Spain 1.15%
  Netherlands 1.01%
  Turkey 0.98%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 30.99%
Acer 19.33%
Dell 17.39%
ASUS 10.04%
Toshiba 8.54%
Samsung 4.61%
Lenovo 3.18%
Intel 1.00%
Medion 0.94%
American Megatrends 0.56%
Common models
HP Pavilion g6 Notebook P... 9.20%
HP Pavilion dv6 Notebook ... 4.60%
HP 2000 Notebook PC 3.75%
HP Pavilion dv7 Notebook ... 3.07%
Dell Inspiron 1545 2.73%
HP Pavilion 15 Notebook P... 2.39%


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