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Should I remove Help Desk Authority Windows Client?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
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How common is it?
Reach 0.0005%


VersionDistribution 11.11% 33.33% 11.11% 33.33% 11.11%

Help Desk Authority Windows Client


Help Desk Authority Windows Client is a program developed by ScriptLogic. The most used version is, with over 98% of all installations currently using this version. The software installer includes 67 files. A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). While about 92% of users of Help Desk Authority Windows Client come from the United States, it is also popular in Finland and Canada.

Program detailsProgram details

URL: www.ScriptLogic.com
Help link: www.ScriptLogic.com/support
Installation folder: C:\Program Files\ScriptLogic Corporation\
Uninstaller: MsiExec.exe /X{0DCD835B-0011-4358-84B3-8B58C9818574}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Help Desk Authority Windows Client

  • HDApplicationManager.dll - HelpDeskAuthority (HDApplicationManager)
  • HDAsset.dll - HDAsset
  • HDAuthority.exe - Help Desk Authority
  • HDBridgeServiceAPI.dll - HDBridgeServiceAPI
  • HDConfigurationWizard.dll - HDConfigurationWizard
  • HDDbManager.dll - HDDbManager
  • HDFoglightIntegration.dll - HDFoglightIntegration
  • HDImport.exe - HDImport
  • HDProfiles.dll - HDProfiles
  • KSAssets.dll - KSAssets
  • KSBaseForms.dll - KSBaseForms
  • KSBusCommon.dll - KSBusCommon
  • KSContracts.dll - KSContracts
  • KSCryptTools.dll - KSCryptTools
  • KSCustomers.dll - KSCustomers
  • KSCustomFields.dll - KSCustomFields
  • KSDateEngine.dll - KSDateEngine
  • KSDbConvert.exe - KSDbConvert
  • KSHDCommonTools.dll - KSHDCommonTools
  • KSHDErrorHandling.dll - KSHDErrorHandling
  • KSHDUIControls.dll - KSHDUIControls
  • KSInitData.dll - KSInitData
  • KSIssues.dll - KSIssues
  • KSIssueTables.dll - KSIssueTables
  • KSIssueTablesUI.dll - KSIssueTablesUI
  • KSNativeData.dll - KSNativeData
  • KSNetworkTools.dll - KSNetworkTools
  • KSProducts.dll - KSProducts
  • KSQueryModel.dll - KSQueryModel
  • KSResources.dll - KSResources
  • KSSecurity.dll - KSSecurity
  • KSSendMail.dll - KSSendMail
  • KSSetupCustomers.dll - KSLicenseManager
  • slConfigEditor.dll - slConfigEditor

How do I remove Help Desk Authority Windows Client?

Quickly and completely remove Help Desk Authority Windows Client from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Help Desk Authority Windows Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Help Desk Authority Windows Client, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Help Desk Authority Windows Client.

Uninstall it 6%
Keep it 94%
Windows 7 (SP1)
United States

Distribution by countryGeography

92.00% of installs come from the United States
Which countries install it?
  United States 92.00%
  Finland 4.00%
  Canada 4.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 55.56%
Lenovo 22.22%
Hewlett-Packard 22.22%
Common models
LENOVO 3282B3U 11.11%
HP Compaq 6200 Pro MT PC 11.11%
Dell OptiPlex 380 11.11%
Dell Dell System XPS L7... 11.11%
LENOVO 20CK003DMS 11.11%
HP EliteBook 8570p 11.11%

About (from ScriptLogic Corporation)

ScriptLogic, a leading provider of Windows management software products targeted at the small and mid-size business.
Publisher URL: www.quest.com/scriptlogic


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