84,488,480 programs installed

Should I remove Help Center?

What percent of users and experts removed it?
11% remove it89% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #13,179
United States Rank #11,414
Reach 0.0237%
Lifespan of installation (until removal)
< 26.79 days
790.35 days >
Average installed length: 415.27 days


2.00o 3.26%
2.00n 36.52%
2.00m 0.43%
2.00l 6.30%
2.00h 26.30%
2.00f 5.00%
2.00e 0.43%
2.00d 0.22%
2.00c 9.78%
2.00b 1.52%
1.04b 2.83%
1.03 2.61%
1.02 0.22%
1.01 2.39%
1.00b 0.43%
1.00 1.74%

Other programs by Lenovo

Help Center

Remove Help Center
Powered by Reason Antivirus

What is Help Center?

This package provides the tool for IT administrator to customize Help Center menu items.


Help Center is a program developed by Lenovo. The most used version is 2.00n, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is alrn.exe. The software installer includes 6 files and is usually about 3.56 MB (3,727,828 bytes). In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows Vista (SP2). While about 52% of users of Help Center come from the United States, it is also popular in Germany and France.

Program detailsProgram details

Installation folder: C:\Program Files\thinkvantage\alrn
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{986F64DC-FF15-
Warning, the uninstaller has been known to not fully remove the program.
Estimated size: 3.56 MB

Program filesFiles installed by Help Center

Program executable:alrn.exe
Name:Help Center
Path:C:\Program Files\thinkvantage\alrn\alrn.exe
Additional files:
  • service-info.exe - SERVICEINFO
  • ahlprunl.dll - AHLPRUN

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • ALRN.exe is added as a firewall exception for 'C:\Program Files\ThinkVantage\ALRN\ALRN.exe'.

How do I remove Help Center?

Quickly and completely remove Help Center from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Help Center from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Help Center, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Help Center.

Win XP 42%
Win Vista 1%
Uninstall it 11%
Keep it 89%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 44.47%
Windows Vista 32.54%
Windows 7 21.04%
Windows 10 1.95%
Which OS releases does it run on?
Microsoft Windows XP 43.12%
Windows Vista Business 20.54%
Windows 7 Professional 8.58%
Windows Vista Home Basic 5.87%
Windows 7 Ultimate 5.64%
Windows 7 Enterprise 4.97%

Distribution by countryGeography

51.71% of installs come from the United States
Which countries install it?
  United States 51.71%
  Germany 7.54%
  France 3.59%
  Israel 3.41%
  Poland 3.05%
  Australia 3.05%
  United Kingdom 3.05%
  Taiwan 2.87%
  Canada 2.69%
  Czech Republic 1.44%
  Netherlands 1.26%
  Venezuela 1.26%
  Austria 0.90%
  Switzerland 0.90%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Lenovo 92.37%
Dell 3.82%
ASUS 2.29%
Sahara 1.53%
Common models
LENOVO 7668CTO 3.52%
LENOVO 77675AU 3.52%
LENOVO 2242CTO 3.02%
ASUSTeK K52F 3.02%
LENOVO 7673WHP 3.02%
LENOVO 7665AV6 2.51%

About Lenovo

Lenovo is a PC hardware and electronics company whose products include personal computers, tablet computers, mobile phones, workstations, servers, electronic storage devices and IT management software.
Publisher URL: www.lenovo.com


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