84,488,480 programs installed

Should I remove FirstClass Client?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #8,914
United States Rank #7,778
Reach 0.0429%
Lifespan of installation (until removal)
< 25.98 days
766.45 days >
Average installed length: 402.71 days


16.105 0.12%
16.103 0.95%
16.013 0.12%
16.005 0.59%
12.122 4.14%
12.119 0.47%
12.111 0.12%
12.110 3.66%
12.014 19.74%
12.011 0.12%
12.008 4.02%
12.007 16.08%
12.005 6.62%
11.063 33.92%
11.059 9.34%

FirstClass Client


FirstClass Client is a program developed by OpenText. The most used version is 11.063, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is fcc32.exe. The software installer includes 16 files and is usually about 48.76 MB (51,131,629 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 52% of users of FirstClass Client come from the United States, it is also popular in Sweden and DK.

Program detailsProgram details

URL: www.firstclass.com
Installation folder: C:\Program Files\FirstClass\
Uninstaller: MsiExec.exe /X{6EBED885-73D9-4750-B96E-FD654500E59F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 48.76 MB
Language: English (United States)

Program filesFiles installed by FirstClass Client

Program executable:fcc32.exe
Name:FirstClass® Client
Path:C:\Program Files\FirstClass\fcc32.exe
Additional files:
  • fcsmapi.dll - FirstClass Simple MAPI (FirstClass Simple MAPI DLL)
  • icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • icuin.dll (by The ICU Project) - ICU I18N DLL
  • icuuc.dll - ICU Common DLL
  • JavaScriptCore.dll (by Apple) - JavaScriptCore (JavaScriptCore Dynamic Link Library)
  • WebKit.dll (by Apple) - WebKit (WebKit Dynamic Link Library)
  • Cairo.dll
  • CFLite.dll
  • libcurl.dll
  • libxml.dll
  • pthreads.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • fcc32.exe is scheduled as a task with the class '{D1FB80FD-3C0D-4600-999D-AA4C89E69515}' (runs on registration).

How do I remove FirstClass Client?

You can uninstall FirstClass Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program FirstClass Client, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove FirstClass Client.

Win 7 (SP1) 48%
Win XP 0%
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 49.06%
Windows 10 45.52%
Windows XP 3.30%
Windows Vista 2.12%
Which OS releases does it run on?
Windows 7 Home Premium 23.25%
Windows 8.1 17.08%
Windows 7 Professional 15.18%
Windows 10 Home 11.98%
Windows 7 Ultimate 7.35%
Windows 10 Pro 4.51%

Distribution by countryGeography

51.92% of installs come from the United States
Which countries install it?
  United States 51.92%
  Sweden 11.40%
  DK 11.30%
  Canada 10.82%
  Lithuania 3.74%
  Italy 2.59%
  France 2.11%
  United Kingdom 1.53%
  Germany 1.34%
  Hong Kong 0.38%
  Spain 0.29%
  Luxembourg 0.29%
  FO 0.29%
  Austria 0.19%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 25.48%
Hewlett-Packard 25.13%
Acer 14.31%
ASUS 13.09%
Lenovo 6.28%
Toshiba 5.58%
Samsung 2.44%
Intel 1.05%
Alienware 0.70%
MSI 0.70%
Common models
Dell Latitude E6520 8.19%
HP Pavilion dv6 Notebook ... 4.44%
HP Pavilion g6 Notebook P... 3.75%
ASUS All Series 3.41%
HP ProBook 6470b 3.07%
HP Pavilion 15 Notebook P... 2.73%


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