84,488,480 programs installed

Should I remove FactoryTalk Services Platform CPR 9 SR 5?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #38,474
United States Rank #29,366
Reach 0.0027%
Lifespan of installation (until removal)
< 77.77 days
695.22 days >
Average installed length: 365.29 days


VersionDistribution 100.00%

Typically installed together

Other programs by Rockwell Automation

FactoryTalk Services Platform 2.50 CPR 9 SR 5

What is FactoryTalk Services Platform CPR 9 SR 5?  (from Rockwell Automation)

Real-time exchange of information between manufacturing and the rest of your company is critical for making business decisions that improve responsiveness, increase productivity, reduce costs and assure regulatory compliance. With the FactoryTalk┬« integrated suite of highly scalable, modular software applications, you ...  Read more


FactoryTalk Services Platform 2.50 CPR 9 SR 5 is a program developed by Rockwell Automation. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 71 files and is usually about 61.07 MB (64,039,020 bytes). FTDataUpdate.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 66% of users of FactoryTalk Services Platform CPR 9 SR 5 come from the United States, it is also popular in Mexico and Canada.

Program detailsProgram details

URL: www.rockwellautomation.com/rockwellsoftware/factorytalk/index.html
Help link: support.rockwellautomation.com
Installation folder: C:\Program Files\Common Files\Rockwell\
Uninstaller: MsiExec.exe /I{E2145D1A-0D6B-4160-821F-5EC96DCAFAA4}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 61.07 MB
Language: English (United States)

Program filesFiles installed by FactoryTalk Services Platform 2.50 CPR 9 SR 5

  • cmDiagHelper.dll - RSLinx Enterprise Counter Monitor (Rockwell Automation, Inc. Component)
  • CounterMonitor.exe
  • DiagHelperClientPS.dll
  • EthernetAddressValidator.dll - RSLogix 5000 Enterprise Series (Component of the RSLogix 5000 Application)
  • AlarmTags.dll - FactoryTalk Alarms And Events
  • FTAE_HistorianAPI.dll
  • FTAEArchiver.exe
  • FTAEArchiverEnu.dll
  • FTAeConfigControls.dll
  • FTAeConfigControlsEnu.dll
  • FTAEConfigCtrlsOgrid.dll
  • FTAEExcelImportExport.dll - FTAEExcelImportExport
  • FTAEHistorian.dll
  • FTAEHistorianENU.dll
  • FTAELangClient.exe
  • FTAELogViewer.ocx
  • FTAEStdUtils.dll
  • FTAEStdUtilsEnu.dll
  • FTAEVersionCheck.dll
  • AB_PLC5.dll - AB_PLC5 Dynamic Link Library (DLL to allow ControlFlash to program PLC5's)
  • AB_SNMP.dll - AB_SNMP Dynamic Link Library (A-B SNMP Flash Update Protocol)
  • ControlFlash.dll - ControlFlash ActiveX Control
  • AB_ASA.dll - AB_ASA Dynamic Link Library (A-B ASA NVS Protocol)
  • FTACommon.dll - FactoryTalk Activation (FactoryTalk Activation Common)
  • ConfMan.dll - RSLinx Enterprise SDK
  • ExtractRSViewData.dll - ExtractRSViewData
  • DaClient.exe - FactoryTalk ® (DaClient)
  • DiagnosticsSetup.exe - DiagnosticsSetupr Module (A)
  • DIBrowserCtl.dll - Tag Browser ActiveX Control
  • DIBrowserCtlEn.dll
  • DirConfigUtilityUI.dll - DirConfigUtilityUI
  • EventClientMultiplexer.exe - Event Client Multiplexor
  • EventClientMultiplexerEn.dll - Event Client Multiplexer Resource DLL
  • EventClientMultiplexerPS.dll - RNA Event Client Multiplexer Proxy-Stub (A)
  • EventServer.exe - Event Server
  • EventServerEn.dll - Event Server Resource DLL
  • EventServerPS.dll - RNA Event Server Proxy-Stub (A)
  • FactoryTalk.Configuration.Utility.ClassLib.dll - FactoryTalk.Configuration.Utility.ClassLib
  • FTAdmin.exe - FactoryTalk Admin
  • FTAdminEn.dll - FactoryTalk Admin Resource DLL
  • ftadminprsnamgr.dll - Personality Module
  • FTArchive.dll - FTArchive
  • FTArchivePS.dll - FTArchive Proxy-Stub (A)
  • FTCrypt.dll - Cryptographic API
  • FTDActionGroupCtrl.dll - FTDActionGroupControl
  • FTDArchiveManager.dll - FTD Archive Manager
  • FTDataUpdate.exe - FactoryTalk Data Update
  • FTDataUpdateEN.dll - FTDataUpdate Resource DLL
  • FTDataUpdatePS.dll - FTDataUpdate Proxy-Stub (A)
  • FTDClientUsage.dll - FTD Client Usage
  • FTDClientUsagePS.dll - FTDClientUsage Proxy-Stub (A)
  • FTDConfigurationUtility.exe - FTDConfigurationUtility
  • FTDiagMux.dll - FT-Diagnostics Multiplexor Module (A)
  • FTDiagNativeReaderCom.dll
  • FTDiagNativeReaderLib.dll
  • FTDiagnosticsODBC.dll - FTDiagnosticsODBC Module
  • FTDiagnosticsViewer.dll - FactoryTalk Diagnostic Viewer
  • FTDiagnosticsViewerEN.dll - FTDiagnosticsViewer.dll's English resources (A)
  • FTDiagViewer.exe - FactoryTalk Diagnostic Viewer (A)
  • FTDiagViewerEN.dll - FTDiagViewer.EXE's English resources (A)
  • FTDirectoryIdentifier.dll - FTDirectoryIdentifier operation

Program behaviorsBehaviors exhibited

3 Services
  • FTAEArchiver.exe runs as a service named 'Rockwell Alarm History Archiver' (FTAE_Archiver) "Archives FactoryTalk Alarms and Events information from databases to files.".
  • EventServer.exe runs as a service named 'Rockwell Event Server' (EventServer) "Rockwell Event Server - master for Rockwell component events.".
  • EventClientMultiplexer.exe runs as a service named 'Rockwell Event Multiplexer' (EventClientMultiplexer) "Rockwell Event Multiplexer - per machine cache of Rockwell event information.".
4 Windows Firewall Allowed Programs
  • EventServer.exe is added as a firewall exception for 'C:\Program Files\Fichiers communs\Rockwell\EventServer.exe'.
  • EventClientMultiplexer.exe is added as a firewall exception for 'C:\Program Files\Fichiers communs\Rockwell\EventClientMultiplexer.exe'.
  • DaClient.exe is added as a firewall exception for 'C:\Program Files\Fichiers communs\Rockwell\DaClient.exe'.
  • CounterMonitor.exe is added as a firewall exception for 'C:\Program Files\Common Files\Rockwell\CounterMonitor.exe'.

How do I remove FactoryTalk Services Platform CPR 9 SR 5?

You can uninstall FactoryTalk Services Platform CPR 9 SR 5 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program FactoryTalk Services Platform 2.50 (CPR 9 SR 5), click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove FactoryTalk Services Platform CPR 9 SR 5.

Win 7 (SP1) 61%
Win Vista (SP2) 2%
Windows Service? Yes
(Installs a service)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 64.81%
Windows 10 22.22%
Windows XP 11.11%
Windows Vista 1.85%
Which OS releases does it run on?
Windows 7 Professional 31.48%
Windows 7 Ultimate 14.81%
Microsoft Windows XP 11.11%
Windows 7 Enterprise 11.11%
Windows 7 Home Premium 7.41%
Windows 8 5.56%

Distribution by countryGeography

66.20% of installs come from the United States
Which countries install it?
  United States 66.20%
  Mexico 5.63%
  Canada 4.23%
  United Kingdom 4.23%
  TN 2.82%
  TT 1.41%
  MK 1.41%
  Vietnam 1.41%
  France 1.41%
  NG 1.41%
  New Zealand 1.41%
  Portugal 1.41%
  Philippines 1.41%
  Poland 1.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 32.69%
Hewlett-Packard 30.77%
Lenovo 15.38%
Toshiba 9.62%
ASUS 7.69%
Acer 3.85%
Common models
Dell Latitude E6520 5.77%
Dell Inspiron 660s 3.85%
HP Pavilion g6 Notebook P... 3.85%
Dell Latitude E6420 3.85%
Dell Latitude E6510 1.92%
Dell Latitude E5520 1.92%


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