84,488,480 programs installed

Should I remove Epson Customer Research Participation?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #3,462
United States Rank #1,888
Reach 0.1611%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 10.85 days
319.93 days >
Average installed length: 168.10 days


1.84.0000 0.03%
1.83.0000 3.94%
1.82.0000 15.37%
1.81.0000 35.69%
1.80.0000 44.98%

Other programs by Seiko Epson

Epson Customer Research Participation


Epson Customer Research Participation is a program developed by Seiko Epson. The most used version is 1.80.0000, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 8 files and is usually about 1.27 MB (1,334,272 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 84% of users of Epson Customer Research Participation come from the United States, it is also popular in Italy and Spain.

Program detailsProgram details

Installation folder: C:\Program Files\epson\epsoncustomerresearchparticipation
Uninstaller: MsiExec.exe /I{B26449A6-6007-4460-B4FE-C4776115BCEA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.27 MB
Language: English (United States)

Program filesFiles installed by Epson Customer Research Participation

  • ebpd4fax.dll - EPSON Bi-directional Printer (EBPD4FAX x64)
  • epcp.exe - Epson Customer Research Participation
  • epcpu.exe

Program behaviorsBehaviors exhibited

  • epcp.exe runs as a service named 'EpsonCustomerResearchParticipation' (EpsonCustomerResearchParticipation).

How do I remove Epson Customer Research Participation?

You can uninstall Epson Customer Research Participation from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Epson Customer Research Participation, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Epson Customer Research Participation.

Win 10 75%
Win 8.1 0%
Windows Service? Yes
(Installs a service)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 75.53%
Windows 7 22.87%
Windows Vista 1.16%
Windows XP 0.44%
Which OS releases does it run on?
Windows 10 Home 48.89%
Windows 10 Pro 15.95%
Windows 7 Home Premium 10.11%
Windows 7 Professional 6.76%
Windows 7 Ultimate 4.45%
Windows 8.1 4.30%

Distribution by countryGeography

84.20% of installs come from the United States
Which countries install it?
  United States 84.20%
  Italy 2.35%
  Spain 1.54%
  Brazil 1.50%
  Germany 1.41%
  United Kingdom 1.16%
  France 1.14%
  Netherlands 1.10%
  Canada 0.96%
  Australia 0.54%
  Colombia 0.35%
  Mexico 0.33%
  Austria 0.25%
  Ecuador 0.23%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 33.61%
Dell 25.09%
Acer 11.28%
ASUS 10.08%
Toshiba 7.55%
Lenovo 6.17%
Samsung 2.58%
MSI 1.02%
Intel 0.80%
Common models
Hewlett-Packard p6-2120 7.05%
ASUS All Series 4.39%
HP HP Notebook 4.16%
Dell Inspiron 3847 3.47%
HP 15 Notebook PC 3.24%
HP Pavilion dv7 Notebook ... 3.01%

About Seiko Epson

Seiko Epson Corporation commonly known as Epson, is an electronics company that manufacturers computer printers, information and imaging related equipment and manufactures inkjet, laser printers, scanners, desktop computers, business, multimedia and home theatre projectors, industrial automation equipment, point of sale docket printers and cash registers, laptops, integrated circuits, LCD components and other associated electronic components.
Publisher URL: www.epson.com


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