84,488,480 programs installed

Should I remove Driver Support Active Optimization?

What percent of users and experts removed it?
54% remove it46% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #13,446
United States Rank #7,750
Reach 0.0226%
Lifespan of installation (until removal)
< 7.67 days
226.28 days >
Average installed length: 118.89 days


VersionDistribution 8.99% 2.02% 7.19% 22.25% 2.92% 56.63%

Driver Support Active Optimization


Driver Support Active Optimization is a program developed by PC Drivers HeadQuarters LP. The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is MmDefaultProductIcon. The software installer includes 8 files and is usually about 11.43 MB (11,988,309 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 82% of users of Driver Support Active Optimization come from the United States, it is also popular in Australia and Canada.
  • Installs a Windows Service

Program detailsProgram details

URL: www.driversupport.com
Help link: account.driversupport.com/support/contact?wlid=30
Installation folder: C:\Program Files\Veloxum\iPTE\
Uninstaller: MsiExec.exe /I{E8C8B9FA-1C5E-4D3E-8936-AC3A17888B3C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 11.43 MB
Language: English (United States)

Program filesFiles installed by Driver Support Active Optimization

Program executable:MmDefaultProductIcon.
Additional files:
  • driversupportaosvc.exe - Driver Support Active Optimization Service
  • driversupportao.exe - Driver Support Active Optimization
  • viometer.exe - Driver Driver Support AO iometer
  • ipterbg.exe - Driver Support AO Background
  • ipteup.exe - Driver Support AO Updater

Program behaviorsBehaviors exhibited

  • driversupportaosvc.exe runs as a service named 'Driver Support AO Service' (DSAO) "Driver Support Active Optimization Service".

How do I remove Driver Support Active Optimization?

You can uninstall Driver Support Active Optimization from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Driver Support Active Optimization, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Driver Support Active Optimization.

Win 7 (SP1) 47%
Win Vista 0%
Windows Service? Yes
(Installs a service)
Uninstall it 54%
Keep it 46%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 48.43%
Windows 10 43.05%
Windows Vista 6.05%
Windows XP 2.47%
Which OS releases does it run on?
Windows 7 Home Premium 32.73%
Windows 8.1 22.95%
Windows 7 Professional 10.68%
Windows 10 Home 9.09%
Windows Vista Home Premiu... 5.45%
Windows 7 Ultimate 3.64%

Distribution by countryGeography

81.83% of installs come from the United States
Which countries install it?
  United States 81.83%
  Australia 4.20%
  Canada 3.60%
  United Kingdom 3.15%
  France 1.05%
  Belgium 0.60%
  India 0.60%
  Germany 0.60%
  New Zealand 0.45%
  Switzerland 0.30%
  Israel 0.30%
  Iran 0.30%
  Netherlands 0.30%
  Ireland 0.30%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 39.88%
Dell 22.12%
Toshiba 14.95%
Acer 11.53%
ASUS 4.05%
Lenovo 2.18%
Intel 1.25%
Samsung 0.93%
Alienware 0.62%
Medion 0.62%
Common models
HP 15 Notebook PC 4.57%
HP 2000 Notebook PC 4.06%
HP Pavilion g7 Notebook P... 4.06%
HP Pavilion 15 Notebook P... 3.55%
HP Pavilion dv7 Notebook ... 3.05%
HP G60 Notebook PC 2.03%


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