82,399,351 programs installed

Should I remove Cisco Unified Personal Communicator?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #29,717
United States Rank #18,036
Reach 0.0054%


VersionDistribution 1.32% 13.16% 3.95% 14.47% 3.95% 39.47% 1.32% 3.95% 7.89% 2.63% 3.95% 3.95%

Other programs by Cisco Systems

Cisco Unified Personal Communicator

What is Cisco Unified Personal Communicator?  (from Cisco Systems)

Cisco Unified Personal Communicator integrates your most frequently used communications applications and services. Easily access soft phone, presence, instant messaging (IM), voicemail, video, and multiparty conferencing to effectively communicate and collaborate from anywhere.


Cisco Unified Personal Communicator is a software program developed by Cisco Systems. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named CUPC.exe. The setup package generally installs about 28 files and is usually about 199.52 KB (204,311 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 78% of users of Cisco Unified Personal Communicator come from the United States, it is also popular in Saudi Arabia and Sweden.

Program detailsProgram details

URL: www.Cisco.com
Help link: uhtdesk.uhc.com
Installation folder: C:\Program Files\Cisco Systems\Unified Personal Communicator\
Uninstaller: MsiExec.exe /X{9AAB967B-D412-4B84-808B-6CD27C03E011}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 199.52 KB

Program filesFiles installed by Cisco Unified Personal Communicator

Program executable:CUPC.exe
Name:Cisco Unified Personal Communicator
Path:C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exe
Additional files:
  • Cisco.Uc.Clients.Common.WpfResourceUtilities.dll - Cisco.Upc.Presentation.WindowsClient.ResUtils
  • Cisco.Uc.Clients.Common.WpfServicesClient.dll - Cisco.Uc.Clients.Common.WpfServicesClient
  • Cisco.Uc.Clients.Common.WpfUtilities.dll - Cisco.Uc.Clients.Common.WpfUtilities
  • CUPC.exe - Cisco Unified Personal Communicator
  • DeviceSwitcher.exe - DeviceSw Application (Cisco VXC Device Selector)
  • ServiceAdaptors.dll - ServiceAdaptors
  • Cisco.Uc.Clients.Common.WpfResourceLibrary.dll - Resources
  • CUCMessenger.dll - Cisco Unified Communications Windows Messenger
  • CUCWin32Utils.dll - Cisco Unified Communications Win32 Interop Utilities
  • Interop.ICUCExtensionProviderLib.dll - Assembly imported from type library 'ICUCExtensionProviderLib'.
  • Interop.CUCWin32UtilsLib.dll - Assembly imported from type library 'CUCWin32UtilsLib'.
  • CUCExtensionProvider.dll - CUCExtensionProvider
  • ICUCExtensionProvider.dll
  • Wpf.SplitButton.dll - MenuButton
  • log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)
  • Cisco.Uc.Clients.Common.WpfUtilities.XmlSerializers.dll
  • ServiceAdaptors.XmlSerializers.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • CUPC.exe is scheduled as a task named 'Cisco Personal Communicator' (runs daily at 8:55 a.m.).
Startup File (User Run)
  • CUPC.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Cisco Unified Personal Communicator' and executes as "C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exe".
Startup File (All Users Run)
  • DeviceSwitcher.exe is loaded in the all users (HKLM) registry as a startup file name 'Device Switcher' which loads as "C:\Program Files\Cisco Systems\Cisco UC Integration TM for Microsoft Lync\DeviceSwitcher.exe".
Windows Firewall Allowed Program
  • CUPC.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exC:*:enableC:Cisco CUPC'.

How do I remove Cisco Unified Personal Communicator?

Quickly and completely remove Cisco Unified Personal Communicator from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Cisco Unified Personal Communicator from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Cisco Unified Personal Communicator, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Cisco Unified Personal Communicator.

Win 7 (SP1) 76%
Win XP 8%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 76.32%
Windows 8 15.79%
Windows XP 7.89%
Which OS releases does it run on?
Windows 7 Professional 47.37%
Windows 7 Enterprise 15.79%
Windows 7 Home Premium 10.53%
Microsoft Windows XP 7.89%
Windows 8.1 3.95%
Windows 10 Pro 2.63%

Distribution by countryGeography

78.26% of installs come from the United States
Which countries install it?
  United States 78.26%
  Saudi Arabia 2.61%
  Sweden 2.61%
  Italy 1.74%
  France 1.74%
  Ecuador 1.74%
  New Zealand 1.74%
  Canada 1.74%
  United Kingdom 0.87%
  United Arab Emirates 0.87%
  MA 0.87%
  Honduras 0.87%
  Netherlands 0.87%
  Ireland 0.87%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 51.43%
Hewlett-Packard 20.00%
Lenovo 17.14%
Intel 2.86%
Toshiba 2.86%
Acer 2.86%
ASUS 1.43%
Common models
Dell Latitude E6430 8.00%
Dell OptiPlex 960 5.33%
Dell Latitude E5520 2.67%
Dell OptiPlex 760 2.67%
Dell Latitude E6420 2.67%
Dell Latitude E6410 2.67%

About Cisco Systems

Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com


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