84,488,480 programs installed

Should I remove Cisco Unified Personal Communicator?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
United States Rank #38,010
Reach 0.0014%


VersionDistribution 3.57% 3.57% 3.57% 28.57% 3.57% 3.57% 39.29% 3.57%
1.2.4 3.57%
1.2.3 3.57%
1.2.2 3.57%

Other programs by Cisco Systems

Cisco Unified Personal Communicator

What is Cisco Unified Personal Communicator?  (from Cisco Systems)

Cisco Unified Personal Communicator integrates your most frequently used communications applications and services. Easily access soft phone, presence, instant messaging (IM), voicemail, video, and multiparty conferencing to effectively communicate and collaborate from anywhere. Access voice, high-definition (HD) video,...  Read more


Cisco Unified Personal Communicator is a software program developed by Cisco Systems. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The setup package generally installs about 40 files and is usually about 11.69 MB (12,260,864 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Server 2003. While about 68% of users of Cisco Unified Personal Communicator come from the United States, it is also popular in United Kingdom and Italy.

Program detailsProgram details

URL: www.cisco.com
Installation folder: C:\Program Files\Cisco Systems\Cisco Unified Personal Communicator\
Uninstaller: MsiExec.exe /X{F89E864F-1E22-4509-B02B-5175C0341B4C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 11.69 MB
Language: English (United States)

Program filesFiles installed by Cisco Unified Personal Communicator

  • AudioControl.dll - Cisco Unified Personal Communicator
  • CUERTk9.exe
  • CUPCOutlookAddIn.dll
  • ProblemReportPlugIn.dll
  • cupcoutlookaddinres.dll
  • uertres.dll
  • unifiedclientres.dll
  • eyeBeamAsDLLk9.dll - eyeBeam SDK 1.1 3024p stamp 56891 (eyebeam DLL)
  • nspr4.dll (by Netscape Communications) - Netscape Portable Runtime (NSPR Library (debug))
  • plds4.dll (by Netscape Communications) - PLDS Library
  • Zip32.dll (by Info-ZIP) - Info-ZIP's WiZ (Info-ZIP's Zip dll)
  • AEC_PC_DLL.dll
  • G729AsDLL.dll
  • log4cxx.dll
  • NTEventLogAppender.dll
  • pcre_win32.dll

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • CUPCK9.EXE is loaded in the current user (HKCU) registry as an auto-starting executable named 'Cisco Unified Personal Communicator' and executes as C:\Program Files\Cisco Systems\Cisco Unified Personal Communicator\CUPCK9.EXE.

How do I remove Cisco Unified Personal Communicator?

You can uninstall Cisco Unified Personal Communicator from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Cisco Unified Personal Communicator, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Cisco Unified Personal Communicator.

Win 7 (SP1) 89%
Win 10 4%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 92.86%
Windows Server 2003 3.57%
Windows 10 3.57%
Which OS releases does it run on?
Windows 7 Enterprise 46.43%
Windows 7 Professional 39.29%
Windows 7 Ultimate 7.14%
Windows 10 Pro 3.57%
Microsoft Windows Server ... 3.57%

Distribution by countryGeography

67.50% of installs come from the United States
Which countries install it?
  United States 67.50%
  United Kingdom 5.00%
  Italy 5.00%
  Germany 5.00%
  DK 2.50%
  New Zealand 2.50%
  BH 2.50%
  DZ 2.50%
  France 2.50%
  Netherlands 2.50%
  TT 2.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 46.43%
Hewlett-Packard 42.86%
Lenovo 3.57%
Samsung 3.57%
Acer 3.57%
Common models
HP ProBook 6560b 7.41%
HP EliteBook Folio 9470m 7.41%
LENOVO 2344BPU 3.70%
HP ProBook 6550b 3.70%
HP EliteBook 8760w 3.70%
Dell OptiPlex 990 3.70%

About Cisco Systems

Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com


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