84,488,480 programs installed

Should I remove CA eTrustITM Agent?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #41,226
United States Rank #35,166
Reach 0.0023%


8.1.655 60.87%
8.1.637 39.13%

Other programs by CA

CA eTrustITM Agent

What is CA eTrustITM Agent?  (from CA)

The eTrust Agent discovers the posture attributes for Computer Associates applications on an end-point device that attempts to access or use resources on a network administered with NAC. The Trust Agent (CTA), also located on the end-point device, passes the posture attributes to a Access Control Server (ACS). The ACS...  Read more


CA eTrustITM Agent is a software program developed by CA. The most common release is 8.1.655, with over 98% of all installations currently using this version. The setup package generally installs about 12 files and is usually about 35.34 MB (37,060,608 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 55% of users of CA eTrustITM Agent come from the United States, it is also popular in France and Belgium.

Program detailsProgram details

URL: www.my-etrust.com
Installation folder: C:\Program Files\ca\sharedcomponents\caupdate\plugins
Uninstaller: MsiExec.exe /X{107558C8-458B-45EA-A0FE-7CC10D687DB6}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 35.34 MB
Language: English (United States)

Program filesFiles installed by CA eTrustITM Agent

  • arclibcau.dll (by Computer Associates International) - CAUpdate (Update and Patch Distribution)
  • avbasecau.dll (by Computer Associates International)
  • drvupdicau.dll
  • igatewaycau.dll
  • localguicau.dll
  • vetengcau.dll

How do I remove CA eTrustITM Agent?

You can uninstall CA eTrustITM Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CA eTrustITM Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CA eTrustITM Agent.

Win 7 (SP1) 57%
Win 10 2%
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 56.52%
Windows XP 32.61%
Windows Server 2003 6.52%
Windows Vista 2.17%
Windows 10 2.17%
Which OS releases does it run on?
Windows 7 Professional 42.22%
Microsoft Windows XP 31.11%
Windows 7 Home Premium 6.67%
Windows 7 Enterprise 6.67%
Microsoft Windows Server ... 4.44%
Windows Vista Home Premiu... 2.22%

Distribution by countryGeography

55.17% of installs come from the United States
Which countries install it?
  United States 55.17%
  France 8.62%
  Belgium 3.45%
  Norway 3.45%
  Netherlands 3.45%
  DK 3.45%
  United Kingdom 3.45%
  Hong Kong 1.72%
  Australia 1.72%
  India 1.72%
  Austria 1.72%
  New Zealand 1.72%
  Argentina 1.72%
  Venezuela 1.72%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 38.64%
Hewlett-Packard 25.00%
Lenovo 11.36%
Acer 6.82%
Sahara 4.55%
Toshiba 4.55%
American Megatrends 4.55%
Sony 2.27%
Intel 2.27%
Common models
Dell OptiPlex 580 4.88%
Dell OptiPlex 380 2.44%
Dell Latitude E5520 2.44%
Dell Latitude E5420 2.44%
Dell Latitude D620 2.44%
Dell Latitude D420 2.44%

Publisher URL: www.ca.com


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