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Should I remove CA Unicenter DSM Agent + Remote Control Plugin?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0003%


11.2.4000.06 20.00%
11.2.3000.14 40.00%
11.2.2000.05 20.00% 20.00%

Other programs by CA

CA Unicenter DSM Agent + Remote Control Plugin

What is CA Unicenter DSM Agent + Remote Control Plugin?  (from CA)

Remote control functions are used in a variety of situations, including remote support and training.The remote control feature lets you concurrently access multiple desktops with different operating systems, transfer files, and chat. But more importantly, all of this power can be controlled and administered from a ce...  Read more


CA Unicenter DSM Agent + Remote Control Plugin is a software program developed by CA. The most common release is 11.2.3000.14, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 69 files. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 50% of users of CA Unicenter DSM Agent + Remote Control Plugin come from the United States, it is also popular in India and Mexico.

Program detailsProgram details

URL: www.ca.com
Help link: supportconnect.ca.com
Installation folder: C:\Program Files\CA\
Uninstaller: MsiExec.exe /X{84288555-A79E-4ABD-BA53-219C4D2CA20B}
(The Windows Installer is used for the installation, maintenance, and removal.)

Program filesFiles installed by CA Unicenter DSM Agent + Remote Control Plugin

  • amdifw32.exe - Unicenter DSM r11 (Unicenter DSM r11 Inventory Difference for Windows NT)
  • cacertutil.exe - Unicenter DSM r11 Certificate Management tool
  • CAF.exe - Unicenter DSM r11 Common Application Framework
  • cainf.dll - Unicenter DSM r11 CA Common Asset information
  • CAMAfterCopy.dll - Unicenter DSM r11 CAM
  • CAMUninstall.dll
  • CAWinExF.dll (by Computer Associates International) - CAWIN Localization Extensions Library (CAWinExF)
  • ccnfAgent.exe - Unicenter DSM r11 Common Configuration Agent
  • ccnfAgentApi.dll - Unicenter DSM r11 CCNF agent API
  • ccnfcmda.exe - Unicenter DSM r11 CCNF agent CLI
  • ccnfcsmplugin.dll - Unicenter DSM r11 CCNF CSM plugin
  • am_aguiplugin.dll - Unicenter DSM r11 Asset Managment Agent UI Library
  • amAdvInvNt.exe - Unicenter DSM r11 General Inventory for Windows NT
  • amAgentAfterCopyW.dll - Unicenter DSM r11 AM Agent Installer After Copy
  • amagentsvc.exe - Unicenter DSM r11 Asset Management Agent
  • amappw32.exe
  • amicimw32.exe - Unicenter DSM r11 WBEM Inventory
  • amisww32.exe - Unicenter DSM r11 Asset Management File Scan
  • amm2iw32.exe - Unicenter DSM r11 AM MIF Converter
  • amMbcam.dll - Unicenter DSM r11 am_rscamw32
  • ammbvcapiw32.dll - Unicenter DSM r11 Asset Management Multibyte Sector API
  • ammsapim.dll - Unicenter DSM r11 Metering Server API
  • amRsapim.dll - Unicenter DSM r11 am_rsapi
  • amservice.exe - Unicenter DSM r11 Asset Management Service Scan
  • amshelhook.dll - Unicenter DSM r11 AM SWMetering Shelhook.dll
  • amsoftscan.exe - Unicenter DSM r11 Asset management Software scanner
  • amswmagt.exe - Unicenter DSM r11 AM SWMetering Agent
  • amswmspwnt.exe - Unicenter DSM r11 AM SWMetering Spawner
  • amswmwts.dll
  • amswsigscan.exe - Unicenter DSM r11 Software Signature Scanner
  • amtoolhelp.dll - Unicenter DSM r11 AM SWMetering Toolhelp.dll
  • amtplw32.exe - Unicenter DSM r11 Template Inventory for Windows NT
  • amUsersnt.exe - Unicenter DSM r11 User Inventory for Windows NT
  • bwcc32.dll (by Borland International) - Borland Windows Custom Control Library
  • ccsCmp32.dll - Unicenter DSM r11 Software Management
  • EGC30N.dll - Explorer GUI Classes 3.0 (Explorer GUI Dynamic Link Library)
  • EGC30N.exe - Explorer GUI
  • EGC30NEXC.dll - Explorer GUI Classes 3.0 Exception Handler (Unicode, Release)
  • mfc71u.dll (by Microsoft) - Microsoft® Visual Studio .NET (MFCDLL Shared Library - Retail Version)
  • msvcp71.dll (by Microsoft) - Microsoft® C++ Runtime Library
  • msvcr71.dll - Microsoft® C Runtime Library

Program behaviorsBehaviors exhibited

  • CAF.exe runs as a service named 'CA DSM r11 Common Application Framework.' (caf) "Provides common services and process control for DSM products.".
Windows Firewall Allowed Program
  • CAF.exe is added as a firewall exception for 'C:\Program Files\CA\DSM\BIN\CAF.EXE'.

How do I remove CA Unicenter DSM Agent + Remote Control Plugin?

You can uninstall CA Unicenter DSM Agent + Remote Control Plugin from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CA Unicenter DSM Agent + Remote Control Plugin, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CA Unicenter DSM Agent + Remote Control Plugin.

Win 7 (SP1) 80%
Win Vista (SP2) 20%
Windows Service? Yes
(Installs a service)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 80.00%
Windows Vista 20.00%
Which OS releases does it run on?
Windows 7 Professional 60.00%
Windows Vista Business 20.00%
Windows 7 Enterprise 20.00%

Distribution by countryGeography

50.00% of installs come from the United States
Which countries install it?
  United States 50.00%
  India 10.00%
  Mexico 10.00%
  Turkey 10.00%
  United Kingdom 10.00%
  BG 10.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 60.00%
Lenovo 40.00%
Common models
HP EliteBook 2540p 20.00%
HP Compaq 6735b 20.00%
LENOVO 32597AU 20.00%
LENOVO 3323AC5 20.00%
HP EliteBook 8460p 20.00%

Publisher URL: www.ca.com


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