84,488,480 programs installed

Should I remove BluePhone Toolbar?

What percent of users and experts removed it?
62% remove it38% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Reach <0.001%

Versions

VersionDistribution
1.17.7.0 100.00%

Other programs by Ask.com

BluePhone Toolbar

Overview

BluePhone Toolbar is a software program developed by Ask.com. The program adds a toolbar to Microsoft Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 4 files and is usually about 3.64 MB (3,819,377 bytes). The installed file SaUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows XP. While about 83% of users of BluePhone Toolbar come from the United States, it is also popular in Canada.
  • Integrates into the web browser
  • The wisdom of the experts agree, if you don't use it you should remove it!

Program detailsProgram details

Help link: about.ask.com/en/docs/about/index.shtml
Installation folder: C:\Program Files\Ask.com\
Uninstaller: MsiExec.exe /X{86D4B82A-ABED-442A-BE86-96357B70F4FE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.64 MB

Program filesFiles installed by BluePhone Toolbar

  • GenericAskToolbar.dll (by Ask) - Toolbar (Ask Toolbar)
  • precache.exe
  • SaUpdate.exe
  • UpdateTask.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • GenericAskToolbar.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ooVoo toolbar, powered by Ask.com' with the class of {D4027C7F-154A-4066-A1AD-4243D8127440} (Ask Toolbar BHO).
Internet Explorer Toolbar
  • GenericAskToolbar.dll is loaded as Internet Explorer Toolbar with the name 'ooVoo toolbar, powered by Ask.com' with the class of {D4027C7F-154A-4066-A1AD-4243D8127440}.
Internet Explorer URL Search Hook
  • GenericAskToolbar.dll loads into IE as a URL Search Hook named 'UrlSearchHook Class' with a class of {00000000-6E41-4FD3-8538-502F5495E5FC} in order to redirect unknown URL searches.
Internet Explorer Web Browser
  • GenericAskToolbar.dll installs an IE Web Browser in Internet Explorer named 'Ask Toolbar' with a class of {D4027C7F-154A-4066-A1AD-4243D8127440}.
Scheduled Task
  • UpdateTask.exe is scheduled as a task named 'Scheduled Update for Ask Toolbar' (runs daily at 8:47 AM).

How do I remove BluePhone Toolbar?

You can uninstall BluePhone Toolbar from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BluePhone Toolbar, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BluePhone Toolbar.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by BluePhone Toolbar you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

HOW DOES IT RUN?
Plugs into Internet Explorer
 
USER ACTIONS
Uninstall it 62%
Keep it 38%
 
MOST USED OS
~99%
Windows XP

Distribution by countryGeography

83.33% of installs come from the United States
Which countries install it?
  United States 83.33%
  Canada 16.67%

About Ask.com

Ask focuses on search traffic through various methods, the number being installation of its toolbars through a lot of bundle and rebrand programs.
Publisher URL: www.ask.com

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