84,488,480 programs installed

Should I remove Better Experience?

What percent of users and experts removed it?
84% remove it16% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #15,408
United States Rank #12,969
Reach 0.0181%
Lifespan of installation (until removal)
< 22.85 days
674.20 days >
Average installed length: 354.24 days


2.6.61 91.74%
2.6.53 8.26%

Other programs by Creative Island Media

Better Experience

Remove Better Experience
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What is Better Experience?

This is a web browser plugin that is potentially unwanted and ad-supported. In addition to displaying advertisements, as part of the installation process the publisher may offer changes to the web browser settings. Such changes may

include the following:
- Modifying/changing the default home page and tab URL
- Changing the search assistance provider (built-in search box) and search pages
- Adds additional menus and buttons to the browser
- Updating some browser settings which might lower overall security
- Provides automatic updates and present the user with additional software offers

Within Internet Explorer the toolbar runs as a Browser Helper Object (BHO), in Google Chrome it is an extension and in Firefox it is an addon. The software periodically connects to the host udpate.betterxperience.com and pulls download over the Internet updates named such as setup{GUID}.exe (UpdaterResponse) and executes the program from the updater.exe service.


The most common release is 2.6.61, with over 98% of all installations currently using this version. The primary executable is named updater.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 2 files and is usually about 2.26 MB (2,374,169 bytes).
  • Malware detected in the program
  • Known to reinstall itself
  • Delivered through a thrid-party offer
  • Displays unwanted advertisements
  • Hijacks the web browser's home page
  • This program has a poor reputation
  • Most users and experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Better Experience.
updater.exe (a5f634dae5c07b17360a94eb94fae8b8) has been flagged by the following 3 scanners:
Anti-Virus softwareVersionDetection
Dr.Web Trojan.DownLoader9.22553
Sophos 4.97 Search Donkey
VIPRE Antivirus 26304 SearchDonkey (fs)
Better Experience has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: Better Experience
URL: www.betterexperience.com
Installation folder: C:\Documents and Settings\user\Application data\betterexperience
Uninstaller: C:\Documents and Settings\user\Application Data\BetterExperience\uninstall.exe /kb=y /ic=1 /sp=n
Warning, the included uninstaller may not work, it is highly recommended to use Reason Antivirus.
Estimated size: 2.26 MB

Program filesFiles installed by Better Experience

Program executable:updater.exe (Malware detected)
Additional files:
  • Uninstall.exe
  • Au_.exe

How do I remove Better Experience?

Quickly and completely remove Better Experience from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Download Reason's ‘Should I Remove It?’Remove Better Experience from your computer.
Or, you can uninstall Better Experience from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Better Experience, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Better Experience.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
Scan your PC for malware
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Win 7 (SP1) 58%
Win 7 0%
Uninstall it 84%
Keep it 16%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.11%
Windows XP 23.36%
Windows 10 7.98%
Windows Vista 6.55%
Which OS releases does it run on?
Windows 7 Home Premium 40.40%
Microsoft Windows XP 22.92%
Windows 7 Professional 10.03%
Windows 7 Ultimate 9.17%
Windows Vista Home Premiu... 5.16%
Windows 8.1 3.72%

Distribution by countryGeography

51.92% of installs come from the United States
Which countries install it?
  United States 51.92%
  United Kingdom 14.00%
  Canada 10.84%
  France 4.97%
  Germany 4.97%
  Spain 3.61%
  Australia 3.16%
  Italy 3.16%
  Brazil 1.58%
  Chile 0.23%
  Slovenia 0.23%
  Norway 0.23%
  Russia 0.23%
  India 0.23%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 27.27%
Hewlett-Packard 24.24%
Acer 14.72%
Toshiba 8.23%
ASUS 6.49%
American Megatrends 4.33%
Intel 3.90%
Samsung 3.03%
Sahara 2.16%
Sony 0.87%
Common models
HP Pavilion dv6 Notebook ... 3.85%
Acer Aspire 5738 3.08%
HP Pavilion dv7 Notebook ... 3.08%
Acer Aspire 5750 2.31%
Dell XPS 8300 2.31%
HP 2000 Notebook PC 2.31%

comments2 comments

user comment
user comment
JoeWilkinsonover a year ago
Microsoft's UNinstall fixer does not find it, and the 38-digit code asked for to identify it is not known
user comment
Filippoover a year ago
I'm having hard times uninstalling this programm, is just impossible. Everytime it appears again when i start a new session with windows, i just don't know how to remove it, i tried my best.