84,488,480 programs installed

Should I remove BT Access Manager?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0009%


102.0.0 11.76%
99.0.0 17.65%
94.0.0 5.88%
91.0.0 35.29%
87.0.0 11.76%
81.0.0 17.65%

BT Access Manager

What is BT Access Manager?  (from British Telecommunications Plc)

As part of your BT Mobile Broadband, BT Access Manager helps you to control your wi-fi, HSPA and Ethernet connections, automatically selecting the best available by default. This connects you to your home or office wi-fi network, allowing you to configure settings for multiple different wi-fi networks. When you are i...  Read more


BT Access Manager is a program developed by British Telecommunications Plc. The most used version is 91.0.0, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 117 files and is usually about 3.4 MB (3,567,616 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 64% of users of BT Access Manager come from United Kingdom, it is also popular in the United States and Finland.

Program detailsProgram details

URL: bt.custhelp.com
Installation folder: C:\Program Files\bt common client
Uninstaller: MsiExec.exe /I{6F0A34C6-D0F5-4163-B9FF-0839849238F3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.4 MB
Language: English (United States)

Program filesFiles installed by BT Access Manager

  • btomodb.dll - BT Database Operator
  • btomo.exe - BT Common Client
  • btomoaut.dll - BT Common Client Authentication DLL
  • btomocfl.dll - BT Common Client Conflicts DLL
  • btomoctl.dll - BT Common Client Contoller DLL
  • btomodog.exe - BT Common Client Watchdog Service
  • btomodu0.dll - BT Common Client Dial-Up Networking DLL
  • btomodun.dll
  • btomoenf.dll - BT Common Client Enforcement DLL
  • btomoflk.dll - BT Common Client flock DLL
  • btomohis.dll - BT Common Client History DLL
  • btomoinet.dll - BT Common Client inet DLL
  • btomokey.dll - BT Common Client Key DLL
  • btomolcm.dll - BT Common Client Logon Credential Manager
  • btomolic.dll - BT Common Client Licensing DLL
  • btomombc.dll - BT Common Client Mobile Card Dll
  • btomomip.dll - BT Common Client Mobile IP DLL
  • btomomud.dll - BT Common Client Managed Transfer Dll
  • btomonwi.dll - BT Common Client Networking and Wireless Interface DLL
  • btomoose.dll - Operating System and Environment DLL
  • btomopfw.dll - BT Common Client Personal Firewall Dll
  • btomoplg.dll - BT Mobile Office (BT Mobile Office Plugin DLL)
  • btomoplm.dll - BT Common Client Packet Label Monitoring DLL
  • btomoprf.dll - Profile DLL
  • btomoscr.dll - BT Common Client Smart Card Reader DLL
  • btomoscrsrv.exe - BT Common Client RSA Smart Card Reader Service
  • btomosis.dll - BT Common Client System Interface Stub DLL
  • btomosk.dll
  • btomoslo.dll - BT Common Client Secure Logon for Access Points DLL
  • btomosrv.exe - BT Common Client Service Wrapper DLL
  • btomosts.dll - Statistics DLL
  • btomoswt.dll - BT Common Client Switch DLL
  • btomotim.dll - BT Common Client Timer DLL
  • btomoupd.dll - BT Common Client Update DLL
  • btomovpn.dll - BT Common Client Virtual Private Networking DLL
  • btwn55.dll - BT Wireless Network Access DLL
  • sm_shim.dll - BT Common Client Smith Micro Shim dll
  • wifiverify.exe - WiFi Installation Verification Utility

Program behaviorsBehaviors exhibited

2 Services
  • btomodog.exe runs as a service named 'Watch Dog for BT Common Client' (Watch Dog for BT Common Client) "Watch dog service for BT Common Client remote access products".
  • btomosrv.exe runs as a service named 'BT Common Client' (BT Common Client) "Controller service for BT Common Client remote access products".

How do I remove BT Access Manager?

You can uninstall BT Access Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BT Access Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BT Access Manager.

Win 7 (SP1) 65%
Win XP 6%
Windows Service? Yes
(Installs a service)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 70.59%
Windows Vista 23.53%
Windows XP 5.88%
Which OS releases does it run on?
Windows 7 Home Premium 52.94%
Windows Vista Home Premiu... 17.65%
Windows 7 Professional 11.76%
Windows Vista Ultimate 5.88%
Microsoft Windows XP 5.88%
Windows 7 Enterprise 5.88%

Distribution by countryGeography

63.64% of installs come from United Kingdom
Which countries install it?
  United Kingdom 63.64%
  United States 31.82%
  Finland 4.55%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 29.41%
Hewlett-Packard 29.41%
Acer 23.53%
ASUS 11.76%
Sahara 5.88%
Common models
Dell Latitude D520 5.88%
Intel_ CANTIGA_ 5.88%
Hewlett-Packard p7-1040uk 5.88%
Hewlett-Packard Compaq Pr... 5.88%
Dell Precision WorkStatio... 5.88%
Dell Latitude E7440 5.88%


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