84,488,480 programs installed

Should I remove Acer Backup Agent Service?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #35,673
United States Rank #37,391
Reach 0.0032%
Lifespan of installation (until removal)
< 61.27 days
553.10 days >
Average installed length: 290.61 days


VersionDistribution 3.13% 1.56% 1.56% 18.75% 7.81% 20.31% 6.25% 20.31% 6.25% 6.25% 3.13% 4.69%

Acer Backup Agent Service

What is Acer Backup Agent Service?

This is an OEM rebranded version of NTI Backup for Acer PCs.


Acer Backup Agent Service is a software program developed by NTI. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 44 files and is usually about 28.54 MB (29,926,346 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 38% of users of Acer Backup Agent Service come from the United States, it is also popular in Germany and Canada.

Program detailsProgram details

URL: www.nticorp.com
Help link: www.NTICorp.com
Installation folder: C:\Program Files\NTI\Acer Backup Agent Service\
Uninstaller: C:\Program Files\InstallShield Installation Information\{2F0F995A-09CC-4D30-A852-62981C496A87}\setup.exe -runfromtemp -l0x0409
Estimated size: 28.54 MB

Program filesFiles installed by Acer Backup Agent Service

  • BookmarkDLL.dll - Backup Manager (Backup Manager Module)
  • OutlookMsgNet32.exe
  • OutlookMsgNet64.exe
  • agentsvc.exe - Agent Module
  • AgentTray.exe - Backup Manager Agent
  • filesystem.dll
  • locator.dll
  • WindowsFirewallAddApp.exe
  • FNP_Act_Installer.dll (by Acresso Software) - FLEXnet Publisher (32 bit) (Activation Licensing Service Installer)
  • FnpCommsSoap.dll (by Macrovision Europe) - FLEXnet Publisher Communication SOAP Module
  • freebl3.dll (by Mozilla Foundation) - Network Security Services (NSS freebl Library)
  • nspr4.dll (by Mozilla Foundation) - Netscape Portable Runtime (NSPR Library)
  • nss3.dll - NSS Base Library
  • nssckbi.dll - NSS Builtin Trusted Root CAs
  • nssdbm3.dll - Legacy Database Driver
  • nssutil3.dll - NSS Utility Library
  • mozcrt19.dll - Mozilla Custom C Runtime (User-Generated Microsoft (R) C/C++ Runtime Library)
  • AppProfilesDLL.dll
  • DesktopMsgNet.exe
  • cryptopp.dll (by Wei Dai) - Crypto++® Library (Crypto++® Library DLL)
  • SCD32.dll (by NewTech Infosystems) - NTI SCD32 (SCD32)
  • js3250.dll (by Netscape Communications) - NETSCAPE (Netscape 32-bit JavaScript Module)
  • ACE.dll - ACE
  • IECredWrapper.dll
  • ImpersonateDll.dll
  • Modify_Security.exe
  • Rgstr.exe

Program behaviorsBehaviors exhibited

  • agentsvc.exe runs as a service named 'NTI I-Shadow Agent Service' (IShadowAgentSvc) "NTI I-Shadow Agent Service".
Startup File (All Users Run)
  • AgentTray.exe is loaded in the all users (HKLM) registry as a startup file name 'AgentTray' which loads as "C:\Program Files\NTI\Acer Backup Agent Service\AgentTray.exe".
Windows Firewall Allowed Program
  • agentsvc.exe is added as a firewall exception for 'C:\Program Files\NTI\Acer Backup Agent Service\agentsvc.exe'.

How do I remove Acer Backup Agent Service?

You can uninstall Acer Backup Agent Service from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Acer Backup Agent Service, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Acer Backup Agent Service.

Win 7 (SP1) 50%
Win 7 2%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 51.56%
Windows 10 39.06%
Windows Vista 4.69%
Windows XP 4.69%
Which OS releases does it run on?
Windows 7 Home Premium 39.68%
Windows 8.1 17.46%
Windows 7 Ultimate 9.52%
Windows 10 Home 7.94%
Windows 8.1 Single Langua... 6.35%
Windows Vista Home Premiu... 4.76%

Distribution by countryGeography

38.03% of installs come from the United States
Which countries install it?
  United States 38.03%
  Germany 19.72%
  Canada 7.04%
  United Kingdom 4.23%
  Italy 4.23%
  South Africa 4.23%
  Czech Republic 2.82%
  Mexico 2.82%
  Russia 2.82%
  Brazil 1.41%
  Greece 1.41%
  Austria 1.41%
  Belgium 1.41%
  France 1.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 67.21%
Dell 6.56%
Lenovo 4.92%
Hewlett-Packard 4.92%
American Megatrends 3.28%
ASUS 1.64%
Medion 1.64%
Toshiba 1.64%
Sony 1.64%
Gateway 1.64%
Intel 1.64%
Common models
Acer Aspire V3-771 10.17%
Acer Aspire E1-571 6.78%
Acer Aspire V3-571G 5.08%
Acer Aspire E1-531 5.08%
Acer Aspire S3-391 3.39%
Acer Aspire 5733 3.39%

About (from NTI Corporation)

As a product company, we have been dedicated to the core concept of Power with Simplicity: the idea of enhancing and satisfying consumer experience with feature-rich software products that are also easy to use.
Publisher URL: www.nticorp.com


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