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Should I remove Gateway Backup Agent Service?

What percent of users and experts removed it?
57% remove it43% keep it
Overall Sentiment
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How common is it?
Reach 0.0004%


VersionDistribution 42.86% 14.29% 28.57% 14.29%

Gateway Backup Agent Service

Remove Gateway Backup Agent Service
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Gateway Backup Agent Service is a software program developed by NTI. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 44 files and is usually about 28.19 MB (29,563,343 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 89% of users of Gateway Backup Agent Service come from the United States, it is also popular in Belgium and Canada.

Program detailsProgram details

URL: www.nticorp.com
Help link: www.NTICorp.com
Installation folder: C:\Program Files\NTI\Gateway Backup Agent Service\
Uninstaller: C:\Program Files\InstallShield Installation Information\{2F0F995A-09CC-4D30-A852-62981C496A87}\setup.exe -runfromtemp -l0x0409
Estimated size: 28.19 MB

Program filesFiles installed by Gateway Backup Agent Service

  • BookmarkDLL.dll - Backup Manager (Backup Manager Module)
  • OutlookMsgNet32.exe
  • OutlookMsgNet64.exe
  • agentsvc.exe - Agent Module
  • AgentTray.exe - Backup Manager Agent
  • filesystem.dll
  • locator.dll
  • WindowsFirewallAddApp.exe
  • FNP_Act_Installer.dll (by Acresso Software) - FLEXnet Publisher (32 bit) (Activation Licensing Service Installer)
  • FnpCommsSoap.dll (by Macrovision Europe) - FLEXnet Publisher Communication SOAP Module
  • SCD32.dll (by NewTech Infosystems) - NTI SCD32 (SCD32)
  • ACE.dll - ACE
  • Rgstr.exe

Program behaviorsBehaviors exhibited

  • agentsvc.exe runs as a service named 'NTI I-Shadow Agent Service' (IShadowAgentSvc) "NTI I-Shadow Agent Service".
Startup File (All Users Run)
  • AgentTray.exe is loaded in the all users (HKLM) registry as a startup file name 'AgentTray' which loads as "C:\Program Files\NTI\Gateway Backup Agent Service\AgentTray.exe".
Windows Firewall Allowed Program
  • agentsvc.exe is added as a firewall exception for 'C:\Program Files\NTI\Acer Backup Agent Service\agentsvc.exe'.

How do I remove Gateway Backup Agent Service?

Quickly and completely remove Gateway Backup Agent Service from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Gateway Backup Agent Service from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Gateway Backup Agent Service, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Gateway Backup Agent Service.

Win 10 71%
Win 7 (SP1) 29%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 57%
Keep it 43%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 71.43%
Windows 7 28.57%
Which OS releases does it run on?
Windows 7 Home Premium 28.57%
Windows 8.1 28.57%
Windows 10 Home 28.57%
Windows 8.1 Pro 14.29%

Distribution by countryGeography

88.89% of installs come from the United States
Which countries install it?
  United States 88.89%
  Belgium 5.56%
  Canada 5.56%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 85.71%
Gateway 14.29%
Common models
Gateway NV76R 57.14%
Gateway NE56R 28.57%
Gateway MT3707 14.29%

About (from NTI Corporation)

As a product company, we have been dedicated to the core concept of Power with Simplicity: the idea of enhancing and satisfying consumer experience with feature-rich software products that are also easy to use.
Publisher URL: www.nticorp.com


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