84,488,480 programs installed

Should I remove AT&T Support Plus PC Maintenance Toolbox?

What percent of users and experts removed it?
69% remove it31% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #14,717
United States Rank #7,024
Reach 0.0192%
Lifespan of installation (until removal)
< 15.96 days
470.97 days >
Average installed length: 247.46 days


VersionDistribution 0.79% 0.26% 1.85% 1.06% 1.06% 0.79% 0.53% 8.71% 1.06% 2.64% 1.06% 1.06% 0.26% 0.53% 1.32% 0.79% 0.26% 1.32% 1.06% 0.26% 11.61% 1.85% 4.75% 2.37% 1.06% 0.53% 0.53% 0.53% 0.53% 2.11% 0.53% 0.79% 0.53% 0.26% 3.69% 1.58% 6.07% 6.86% 0.53% 5.01% 2.37% 2.90% 4.22% 7.92% 0.53% 1.58% 1.85% 0.26%

Typically installed together

AT&T Support Plus PC Maintenance Toolbox

What is AT&T Support Plus PC Maintenance Toolbox?  (from Sutherland Global Services)

Get the PC support you need, right when
you need it, right on your desktop. PC Maintenance Toolbox: Requires an active broadband Internet connection and a working/functional PC (XP or higher) with 500MB free HD space;.


AT&T Support Plus PC Maintenance Toolbox is a software program developed by Sutherland Global Services. The most common release is, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named at&t support plus pc maintenance toolbox.exe. Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 31 files and is usually about 51.62 MB (54,125,261 bytes). The installed file PCMTUpdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 99% of users of AT&T Support Plus PC Maintenance Toolbox come from the United States, it is also popular in Mexico and United Kingdom.

Program detailsProgram details

URL: pctoolbox.att.com
Help link: www.att.com
Installation folder: C:\Program Files\ATTSplusPCMT
Uninstaller: "C:\ProgramData\{297E99D5-DDB3-4550-9B1B-DABAAFE9088B}\AT&T Support Plus PC Maintenance Toolbox.exe" REMOVE=TRUE MODIFY=FALSE
Estimated size: 51.62 MB

Program filesFiles installed by AT&T Support Plus PC Maintenance Toolbox

Program executable:at&t support plus pc maintenance toolbox.exe
Path:C:\ProgramData\{297e99d5-ddb3-4550-9b1b-dabaafe9088b}\at&t support plus pc maintenance toolbox.exe
Additional files:
  • ATTSplusFreeFix.ocx - ATTSplusFreeFix (AT&T Support Plus PC Maintenance Toolbox)
  • SPPERF.exe - PC Health Check
  • SPSEC.exe
  • ScanBy.dll
  • Servicecenter.exe
  • SPLUS_UI.exe
  • borlndmm.dll (by Embarcadero Technologies) - Embarcadero Memory Manager
  • Sigcheck.exe (by Sysinternals - www.sysinternals.com) - Sysinternals Sigcheck (File version and signature viewer)
  • PCMTUpdate.exe
  • PcmtUpdateStart.exe
  • wget.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • SPLUS_UI.exe is scheduled as a task with the class '{B03344BE-02E1-4476-A468-096F1B77518C}' (runs on registration).
2 Scheduled Tasks (Boot/Login)
  • SPLUS_UI.exe is automatically launched at startup through a scheduled task named RunSplusUI.
  • Servicecenter.exe is automatically launched at startup through a scheduled task named SmartSolveautostart.
Windows Firewall Allowed Program
  • wget.exe is added as a firewall exception for 'C:\Program Files\PCDApp\wget.exe'.

How do I remove AT&T Support Plus PC Maintenance Toolbox?

You can uninstall AT&T Support Plus PC Maintenance Toolbox from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program AT&T Support Plus PC Maintenance Toolbox, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove AT&T Support Plus PC Maintenance Toolbox.

Win 7 (SP1) 47%
Win Vista 0%
Scheduled task? Yes
(Runs on Windows boot)
Uninstall it 69%
Keep it 31%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 48.68%
Windows 10 35.26%
Windows Vista 9.74%
Windows XP 6.32%
Which OS releases does it run on?
Windows 7 Home Premium 37.40%
Windows 10 Home 13.00%
Windows 7 Professional 9.02%
Windows 8.1 9.02%
Windows Vista Home Premiu... 8.49%
Microsoft Windows XP 6.37%

Distribution by countryGeography

99.38% of installs come from the United States
Which countries install it?
  United States 99.38%
  Mexico 0.16%
  United Kingdom 0.16%
  Canada 0.16%
  Germany 0.16%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 43.64%
Dell 33.45%
Acer 9.82%
Toshiba 4.36%
ASUS 2.18%
American Megatrends 1.45%
Gateway 1.45%
Lenovo 1.09%
Samsung 1.09%
Intel 0.73%
Common models
Hewlett-Packard 520-1050 4.69%
HP Pavilion g7 Notebook P... 3.65%
Dell Inspiron 620 3.13%
HP Pavilion g6 Notebook P... 3.13%
TOSHIBA Satellite S875 3.13%
Dell Inspiron 660s 2.60%


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